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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    encaptiv

    N/AN/AN/A

    $9

    per month

    MatrixCare

    Score4.9 out of 10
    N/AMatrixCare, by ResMed, includes a suite of applications supporting in-patient assisted living operations, with CareAssist as the central application as its eMAR & point of care system. Also MatrixCare applications support KPI tracking, workforce management and payroll, and other processes inherent in providing in-patient care.N/A

    Practice Fusion

    Score4.8 out of 10
    N/AN/A

    $149

    per month per provider with a required annual commitment

    Pricing
    encaptivMatrixCarePractice Fusion
    Editions & Modules
    Basic
    $9
    per month
    No answers on this topic
    3 signing staff licenses & unlimited non-signing staff licenses
    $149
    per month per provider with a required annual commitment
    Offerings
    Pricing Offerings
    encaptivMatrixCarePractice Fusion
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    encaptivMatrixCarePractice Fusion
    Billing and Claims Management
    Comparison of Billing and Claims Management features of encaptiv and MatrixCare and Practice Fusion
    Feature
    encaptiv
    -
    Ratings
    MatrixCare
    -
    Ratings
    Practice Fusion
    8.2
    4 Ratings
    9% above category average
    Real-time eligibility verification00 Ratings00 Ratings10.01 Ratings
    Claims management00 Ratings00 Ratings10.01 Ratings
    Coding00 Ratings00 Ratings10.03 Ratings
    Patient billing00 Ratings00 Ratings10.01 Ratings
    Financial Reporting00 Ratings00 Ratings1.02 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of encaptiv and MatrixCare and Practice Fusion
    Feature
    encaptiv
    -
    Ratings
    MatrixCare
    -
    Ratings
    Practice Fusion
    5.2
    7 Ratings
    39% below category average
    Rule-based scheduling00 Ratings00 Ratings5.05 Ratings
    Automated appointment reminders00 Ratings00 Ratings8.06 Ratings
    Automated patient check-in00 Ratings00 Ratings5.05 Ratings
    Multi-location support00 Ratings00 Ratings7.23 Ratings
    Calendar interface00 Ratings00 Ratings1.07 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of encaptiv and MatrixCare and Practice Fusion
    Feature
    encaptiv
    -
    Ratings
    MatrixCare
    -
    Ratings
    Practice Fusion
    6.4
    7 Ratings
    12% below category average
    Charting / document management00 Ratings00 Ratings7.07 Ratings
    Templates00 Ratings00 Ratings6.06 Ratings
    Patient portal00 Ratings00 Ratings7.14 Ratings
    Mobile/tablet support00 Ratings00 Ratings9.94 Ratings
    Fax integration00 Ratings00 Ratings10.04 Ratings
    Integration with other EMR and PM systems00 Ratings00 Ratings7.73 Ratings
    Workflow automation00 Ratings00 Ratings1.04 Ratings
    Speech recognition00 Ratings00 Ratings9.01 Ratings
    Customization00 Ratings00 Ratings1.06 Ratings
    E-prescribing00 Ratings00 Ratings5.06 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of encaptiv and MatrixCare and Practice Fusion
    Feature
    encaptiv
    -
    Ratings
    MatrixCare
    -
    Ratings
    Practice Fusion
    7.2
    7 Ratings
    15% below category average
    HIPAA compliance00 Ratings00 Ratings5.07 Ratings
    Role-based permission levels00 Ratings00 Ratings4.06 Ratings
    Data backups and redundancy00 Ratings00 Ratings9.84 Ratings
    Local mode / networking failsafe00 Ratings00 Ratings9.93 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of encaptiv and MatrixCare and Practice Fusion
    Feature
    encaptiv
    -
    Ratings
    MatrixCare
    -
    Ratings
    Practice Fusion
    2.7
    7 Ratings
    94% below category average
    Task tracking00 Ratings00 Ratings6.04 Ratings
    Specialty-specific workflows00 Ratings00 Ratings1.05 Ratings
    Multi-office / multi-physician capabilities00 Ratings00 Ratings1.05 Ratings
    Best Alternatives
    encaptivMatrixCarePractice Fusion
    Small Businesses
    GoTo Webinar
    Score8.6 out of 10
    No answers on this topic
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    Webex Webinars
    Score9 out of 10
    No answers on this topic
    CareLogic EHR
    Score10 out of 10
    Enterprises
    BlueJeans Events (discontinued)
    Score2.5 out of 10
    No answers on this topic
    Epic
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    encaptivMatrixCarePractice Fusion
    Likelihood to Recommend
    -
    (0 ratings)
    7.0
    (6 ratings)
    1.0
    (8 ratings)
    Usability
    -
    (0 ratings)
    -
    (0 ratings)
    3.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    1.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    1.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    encaptivMatrixCarePractice Fusion
    Likelihood to Recommend
    encaptiv
    No answers on this topic
    ResMed
    MatrixCare is well suited for the size of this company and its budget. The support is awesome, very professional, polite and knows what they're doing. It is also well suited for my company based on the type of healthcare, LTC, and rehab. Although I don't use the MDS features, I hear my colleagues say how much they like using them. The providers like that they are able to create their progress notes right into Matrix and I like that too because there are no paper notes needing to scan. The providers also find the dashboard very helpful for knowing what orders need to be signed and which patients are due for visits. I am unaware of any scenarios where MatrixCare is not well suited for my company, as far as my role.
    Incentivized
    Read full review
    Practice Fusion
    The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.
    Incentivized
    Read full review
    Pros
    encaptiv
    No answers on this topic
    ResMed
    • Store resident files, forms and scanned documents in a convenient location.
    • Navigate through each level of facility care for the super users is easy.
    • Security settings to make sure users can see what they need, not overly public per HIPPA rules.
    Incentivized
    Read full review
    Practice Fusion
    • Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
    • Charting- Very detailed integration for charting.
    • Reporting- We really enjoy the reports we can pull from within the software.
    Incentivized
    Read full review
    Cons
    encaptiv
    No answers on this topic
    ResMed
    • The reports can be challenging to run, having to reset the search criteria each time.
    • The MatrixCare program is not easily used on tablets.
    • There are some limitations with regards to the POC ability.
    • When the internet is down, there is not an offline version to be used in the interim.
    Incentivized
    Read full review
    Practice Fusion
    • Have Physician Assistant as a provider status.
    • Make the notes section of each patients account displays towards the top of page and not the bottom.
    Incentivized
    Read full review
    Usability
    encaptiv
    No answers on this topic
    ResMed
    No answers on this topic
    Practice Fusion
    In my opinion and experience, they have a lack of customization so you have to constantly create hacks to make their system work for your practice.
    Read full review
    Support Rating
    encaptiv
    No answers on this topic
    ResMed
    I have not had any problems with MatrixCare; however, I do not use the whole system and have not had to call MatrixCare or have support from them so I'm not the best to comment on that.
    Incentivized
    Read full review
    Practice Fusion
    We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on. When we have tried the live chat feature we have been satisfied with the timeliness and response.
    Incentivized
    Read full review
    Alternatives Considered
    encaptiv
    No answers on this topic
    ResMed
    MatrixCare is being used as it was already implemented with the branch of business that was acquire, but, MatrixCare does the best out of all of our different clinical based systems
    Incentivized
    Read full review
    Practice Fusion
    NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.
    Incentivized
    Read full review
    Return on Investment
    encaptiv
    No answers on this topic
    ResMed
    • I'm hard-pressed to speak on behalf of the entire company, which consists of seven locations and I'm just the Health Information Manager. As far as my daily objectives, one positive impact is I no longer need a full-time assistant.
    • Another positive impact is the reduction of paper. Since I started here, there have been no paper records. MatrixCare provides a well-organized chart that is is easy to navigate through.
    • A third positive impact is related to the reduction of paper, ROI (Release of Information). MatrixCare provides records in a PDF format, which most receiving entities and individuals require.
    Incentivized
    Read full review
    Practice Fusion
    • PRO -- I know now what I need in an EMR/EHR
    • CONS -- They have overcharged me and it has cost me money
    • CONS-- They have disregarded my legal rights which makes me unsure of keeping confidential info in their systems and it will cost me money to switch
    • CONS--They have cost me money with the time I've wasted to follow up on my own tickets that they refuse to follow up with
    Read full review
    ScreenShots