Encompass from ICE Mortgage Technology vs. Finastra Total Lending

The system is great for loan origination and downline processing. The thing about Encompass is that it's only as good as its user so I can see where new loan originators or folks who are new to the system can have a huge disadvantage over somebody who is experienced with it. Of course, if you have experience with it it's the perfect tool. Compliance is also a big factor that Encompass does take advantage of. It communicates with various 3rd parties like Blend, appraisal management systems, Loanbeam, etc to help gather data where needed and keep files in compliance as needed. I don't know of any other case use for Encompass outside of loan origination.

Incentivized

It is an almost perfect software that should use by banks in this very digital era of modern banking. It can change a traditional banking system to a modernized banking industry by its user-friendly software and by proper researching of what customers priority. In the case of retail banking, transactional banking is a huge milestone for us. It increases our new customers daily by its improvising financial solutions by engaging and educating through account holders

Incentivized

• The Web Center allows us to compete in our market and also allows us to continue to originate loans in markets where we don't have a physical originator.
• The software is easy to use so it allows us to train staff very quickly so they can start producing mortgages.
• I appreciate receiving information on upcoming updates well before they take place so that I can review the updates and inform the staff of changes they need to be aware of.

• It's well suited in Retail banking system.
• Community marketing through Finastra Total Lending is also a best thing ever.
• The navigation of this softwares is very much user friendly.
• It increases our new customer by using its deferential method of new level of retail banking.
• Our banking treasury is also incresing.
• It's helping us to be more modernized.

Incentivized

• Encompass is a powerful tool that is flexible and can be set up to meet your business needs. However, a guide of best practices in designing a workflow process would be a huge resource.
• A feature that would be helpful is the ability to easily create pop up boxes that could allow users to identify errors in data being entered in to fields and direct them to a solution to easily correct the error.

Incentivized

• Well so far so good for us.
• In financial messaging service it shoudn't cover all messeges or history of customers, it seems puzzling
• software use for transaction sometimes take some time but its not a big deal.

Incentivized

Invested and believe the system will be able to meet our needs for years to come, plus we have confidence in the company, Ellie Mae.

some minor improvements would make a huge difference to me

No better support around

Incentivized

Should have sent someone to become an admin prior to implementation.

Incentivized

I am a long time user of Calyx software. I have loved using Calyx for most of my career. Early on, I did experience Encompass once and I felt it was too "management centric" at the time. After coming back to it now, I realize that my original feelings were more about distrust of my own management than the software itself.

Incentivized

Well, We observed several software for our need. And Finastra Total Lending met up our criteria will everything we needed. Especially our budget meets up with Finastra Total Lending along with our estimated goals with this project.

Incentivized

• Ellie Mae prepared itself well for TRID. We have been able to manage all of the changes using the configurable workflow to help all users understand the nuances of TRID.
• We have gone paperless saving us time in transporting files between users and allowing us to reduce time to close.
• Electronic signature of documents has allowed us to reach more borrowers.

Incentivized

• It increases our monthly new customer about 500-700.
• Our market price in stock maret is increasing.
• We are now more connected in industrialize banking sectors.
• Data analysis of each customer is more easy for us by collecting the core data.

Incentivized