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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EngageBay

    Score7 out of 10
    N/AEngageBay is presented by the vendor as a powerful, simple, affordable, and integrated all-in-one marketing, sales, and service automation platform with a free CRM, designed for small businesses and startups to grow their business to the next level. It comprises a marketing automation suite to help businesses save time, nurture audiences and automate routines, manual tasks; free CRM and sales automation designed to keep users organized by storing and categorizing all email contacts, track deals,…

    $12.74

    per month per user

    Lasso CRM

    Score2 out of 10
    N/AThe Lasso CRM is a cloud-based option for property sales, that provides lead management and sales process automation, email campaign management, and other features. Lasso CRM is now an ECi Software Solutions company since the late 2018 acquisition.N/A
    Pricing
    EngageBayLasso CRM
    Editions & Modules
    FREE
    $0
    per month per user
    BASIC
    $12.74
    per month per user
    GROWTH
    $42.49
    per month per user
    PRO
    $84.99
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    EngageBayLasso CRM
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    EngageBayLasso CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of EngageBay and Lasso CRM
    Feature
    EngageBay
    8.2
    1 Ratings
    5% above category average
    Lasso CRM
    8.9
    2 Ratings
    13% above category average
    Customer data management / contact management10.01 Ratings8.12 Ratings
    Workflow management10.01 Ratings6.22 Ratings
    Opportunity management8.01 Ratings10.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)5.01 Ratings10.01 Ratings
    Contract management8.01 Ratings00 Ratings
    Interaction tracking8.01 Ratings10.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of EngageBay and Lasso CRM
    Feature
    EngageBay
    8.5
    1 Ratings
    10% above category average
    Lasso CRM
    5.0
    1 Ratings
    43% below category average
    Case management7.01 Ratings00 Ratings
    Help desk management10.01 Ratings5.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of EngageBay and Lasso CRM
    Feature
    EngageBay
    10.0
    1 Ratings
    26% above category average
    Lasso CRM
    9.9
    2 Ratings
    25% above category average
    Lead management10.01 Ratings10.02 Ratings
    Email marketing10.01 Ratings9.92 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of EngageBay and Lasso CRM
    Feature
    EngageBay
    9.0
    1 Ratings
    16% above category average
    Lasso CRM
    8.1
    2 Ratings
    5% above category average
    Task management10.01 Ratings8.12 Ratings
    Billing and invoicing management8.01 Ratings00 Ratings
    Reporting9.01 Ratings8.12 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of EngageBay and Lasso CRM
    Feature
    EngageBay
    7.5
    1 Ratings
    2% below category average
    Lasso CRM
    6.6
    2 Ratings
    15% below category average
    Pipeline visualization8.01 Ratings8.01 Ratings
    Customizable reports7.01 Ratings5.22 Ratings
    Customization
    Comparison of Customization features of EngageBay and Lasso CRM
    Feature
    EngageBay
    7.5
    1 Ratings
    2% below category average
    Lasso CRM
    5.0
    1 Ratings
    42% below category average
    Custom fields10.01 Ratings5.01 Ratings
    Scripting environment5.01 Ratings00 Ratings
    Custom objects00 Ratings5.01 Ratings
    Security
    Comparison of Security features of EngageBay and Lasso CRM
    Feature
    EngageBay
    10.0
    1 Ratings
    17% above category average
    Lasso CRM
    8.1
    2 Ratings
    4% below category average
    Single sign-on capability10.01 Ratings8.01 Ratings
    Role-based user permissions10.01 Ratings8.12 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of EngageBay and Lasso CRM
    Feature
    EngageBay
    9.0
    1 Ratings
    18% above category average
    Lasso CRM
    8.0
    1 Ratings
    6% above category average
    Marketing automation10.01 Ratings8.01 Ratings
    Compensation management8.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of EngageBay and Lasso CRM
    Feature
    EngageBay
    5.0
    1 Ratings
    42% below category average
    Lasso CRM
    5.0
    1 Ratings
    42% below category average
    Mobile access5.01 Ratings5.01 Ratings
    Best Alternatives
    EngageBayLasso CRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EngageBayLasso CRM
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.9
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    EngageBayLasso CRM
    Likelihood to Recommend
    EngageBay Inc.
    I would absolutely recommend EngageBay to any customer looking to switch from Marketo or Salesforce that wanted a cheaper solution while still highly effective. Those platforms require hands-on integration consultants and full-time employees that know how to handle those CRMs. This CRM is easy to use for any beginner marketer.
    Incentivized
    Read full review
    ECI Software Solutions
    Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
    Incentivized
    Read full review
    Pros
    EngageBay Inc.
    • Lead / customer tracking
    • Automated emails
    • Automations
    Incentivized
    Read full review
    ECI Software Solutions
    • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
    • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
    • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
    Incentivized
    Read full review
    Cons
    EngageBay Inc.
    • Landing pages
    • Livechat feature
    • Lead/customer integration
    Incentivized
    Read full review
    ECI Software Solutions
    • Connection between inventory and sales modules.
    • Calculation of commissions of representatives using the tool (not outside realtors).
    • Price revisions.
    Incentivized
    Read full review
    Usability
    EngageBay Inc.
    EngageBay's incredibly easy to use. I was able to pick up the CRM and start using right away with little issues. Anyone with basic CRM knowledge should be able to get started on EngageBay easy. Their customer service team also makes onboarding very easy and will work with you on any issue.
    Incentivized
    Read full review
    ECI Software Solutions
    No answers on this topic
    Support Rating
    EngageBay Inc.
    Their support team is incredibly response, with a livechat option anytime during business hours. I was able to work with them on a variet of issues and they were extremely hands-on. The same reps are always there and friendly and ready to work with. There isn't a CRM that has better customer service.
    Incentivized
    Read full review
    ECI Software Solutions
    No answers on this topic
    Alternatives Considered
    EngageBay Inc.
    Salesforce and Marketo are the strongest CRM products out there in the space. The drawback they have is that they are immensely expensive and complex to set-up / use. Salesforce is extremely complex, especially when using in conjunction with Pardot. EngageBay is simple, easy to use, and easy to build from. And their customer service is far more responsive than those platforms.
    Incentivized
    Read full review
    ECI Software Solutions
    No answers on this topic
    Return on Investment
    EngageBay Inc.
    • Improved lead management and helped build lead data by 4-5x in size
    • Helped improve investor base with 100-150% growth in investors by year 1
    • Generated dozens of calendar invites to call potential investors in first year
    Incentivized
    Read full review
    ECI Software Solutions
    • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
    • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
    • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
    Incentivized
    Read full review
    ScreenShots