Enghouse Interactive Contact Centers vs. Twilio
Enghouse Interactive Contact Centers vs. Twilio
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Enghouse Interactive Contact Centers | N/A | Enghouse Interactive headquartered in Phoenix, Arizona offers Contact Centers, call center software. Enghouse Interactive is a division of global, publicly traded company Enghouse Systems. | N/A | |
Twilio | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant |
Enghouse Interactive Contact Centers | Twilio | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | ||||||||||||||
More Pricing Information |
Enghouse Interactive Contact Centers | Twilio | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Enghouse Interactive Contact Centers | Twilio | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Enghouse Interactive Contact Centers | Twilio | |
---|---|---|
Small Businesses | CloudTalk Score 9.5 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Enghouse Interactive Contact Centers | Twilio | |
---|---|---|
Likelihood to Recommend | 8.0 (3 ratings) | 6.6 (70 ratings) |
Likelihood to Renew | 9.0 (1 ratings) | 8.1 (5 ratings) |
Usability | - (0 ratings) | 9.5 (10 ratings) |
Performance | - (0 ratings) | 7.0 (15 ratings) |
Support Rating | - (0 ratings) | 5.7 (16 ratings) |
Implementation Rating | - (0 ratings) | 9.5 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 10.0 (1 ratings) |
Professional Services | - (0 ratings) | 10.0 (1 ratings) |
Enghouse Interactive Contact Centers | Twilio | |
---|---|---|
Likelihood to Recommend | Enghouse | Twilio |
Pros | Enghouse | Twilio |
Cons | Enghouse | Twilio |
Likelihood to Renew | Enghouse | Twilio |
Usability | Enghouse No answers on this topic | Twilio |
Performance | Enghouse No answers on this topic | Twilio |
Support Rating | Enghouse No answers on this topic | Twilio |
Implementation Rating | Enghouse No answers on this topic | Twilio |
Alternatives Considered | Enghouse | Twilio |
Contract Terms and Pricing Model | Enghouse No answers on this topic | Twilio |
Return on Investment | Enghouse | Twilio |
ScreenShots | Twilio Screenshots |