Dassault Systèmes S.A. is a French company and a world leader in the production of 3D design software, 3D digital mock-up and product lifecycle management (PLM) solutions.
$15
per month
MasterControl Quality Excellence
Score 8.5 out of 10
N/A
MasterControl Quality Excellence is a Quality Management System (QMS) for the life sciences. It enables life-sciences companies to enable flexible quality event management, simplified document management, and automated training management that work together to close the loop on quality.
Very well suited for direct integration with CAD packages (Solidworks/ Auto desk Inventor or AutoCAD) and version control of CAD Model/Assemblies and Drawing files) and creating parts and document objects directly into Enovia and controlling their lifecycle from CAD Interface. Similarly, Enovia's Engineering central is already equipped with Industry standard ECR/ECO process which needs little customization for implementing Engineering Change management process. The hardest part in Enovia is controlling the disposition of released material for the downstream process in other ERP systems. For example, if a released material has gone for production or purchasing in ERP system/MRP system then dispositioning that material with Major revision (which may need manufacturing to stop the production due to faulty design) have no direct control to stop the downstream activities. Most cases its manual process to communicate with ERP team to for taking action. Similarly, revision of Documents (material Spec for example) linked to thousands of parts required special process (some time needs to schedule in the weekend).
The MasterControl Quality Excellence suite is well suited for the life sciences and biotechnology as well as manufacturing companies that could benefit from the regulatory compliance that this suite of products offer. This product is highly recommended for industries that want to reduce paper overhead and digitally transform their QMS into a singular location
When a part/assembly has been released in Enovia and gone for production or downstream processing, Enovia doesn't have much control, hence, Enovia should come up with an easy controlling mechanism for various disposition of parts and seamless communication with an ERP or downstream process.
If a document is linked to thousands of materials then revising this document takes long time gets floated to the BOMs where the previous document versions are used. So, Enovia should have an efficient way to replace the floating process or another efficient mechanism for document revision processing.
License model can become very expensive for small startup businesses.
More development with validation and more transparent information on how the improvements and or fixes may impact the current configuration. Currently, everything is listed, but it is not tailored to my system.
More information regarding the transition of previous processes to new processes. i.e., FBS to AQEM. I am currently working on the ADV/FBS forms and will eventually transition to AQEM/ADAPT. Still, I would like more information regarding the transition to inform current stakeholders about the improvements on the horizon.
would rate MasterControl Quality Excellence a 7 out of 10 because, while it offers strong compliance tools, centralized document control, and effective audit readiness features, there are still areas that could be improved to enhance the overall user experience. The platform can sometimes feel complex and unintuitive, especially for new users, and customizing workflows to fit specific organizational needs can be challenging. Additionally, integration with other enterprise systems isn't always seamless, which can slow down processes. Despite these drawbacks, the system remains a reliable and valuable tool for maintaining quality and regulatory compliance.
Some tasks require the users and SysAdmin to access multiple modules at a time. For example: to create a training course and an exam for a document in the system, the user needs to finish creating the document in the doc module, then go to the training module to create a course and an exam separately. Ideally, from the document page we should be able to access the training course, which could have some fields auto-populated. And from there, also create and link an exam, all without leaving the document page.
The Technical Support team has grown exponentially over the last couple years. Some front line support staff are new to the system and so know less than the clients do. Back line staff are more seasoned and provide immediate assistance to the front line staff. They have an extensive knowledge bank to assist them as well as client access to most KB articles. Annual user group conference gives us chance to meet the support staff an also to resolve any outstanding issues. Any critical vendor notices are emailed immediately when found and a patch offered at the same time. These are rare, but quickly resolved.
I rated the MasterControl in-person training a 10 because it was clear, practical, and well-paced. The trainer explained concepts thoroughly and answered questions effectively. I appreciated the hands-on walkthroughs, which made it easier to understand how to apply the system in real scenarios. Overall, it was a valuable learning experience that boosted my confidence in using MasterControl.
transparent and immediate when the documents are updated. Easy to check on training and customizable to the company's expectations. Allows easy exam creation with GXP assist and the correlation between job codes and courses has proven reliable. What i would advocate is that you see who has trained on the course in the Course Infocard, to the document infocard
The implementation of MasterControl Quality Excellence was largely successful, earning an 8 out of 10. The project was well-structured, and the implementation team provided solid guidance throughout the process. Key milestones were met on time, and the system was configured to meet most of our core requirements. One of the most valuable aspects was the hands-on training and support during go-live, which helped ensure user adoption. However, there were some challenges around data migration and aligning the system’s capabilities with our existing workflows, which required more time and effort than anticipated. Overall, the experience was positive, and the lessons learned have positioned us well for future system enhancements.
The products we evaluated were considered as potential replacements for MasterControl Quality Excellence. At this time, we continue using MasterControl Quality Excellence primarily due to the significant volume of data in our system and the operational impact of a platform transition. Intellect QMS emerged as a strong alternative, offering extensive, intuitive business process development tools and a wide range of built-in QMS processes out of the box. MasterControl Quality Excellence currently maintains the advantage solely because of the logistical and business burden associated with migrating to a new system.
Easy learning curve for the users- Very user-friendly Interface for Engineering central make the users happy and easy to learn the BOM creation and Engineering change management process.
Time-saving - Seamless Creation and revision process of objects saves a huge amount of time compared to other systems.
Easy to copy existing business data and modify them as required.
