EPAY Systems vs. MoneyMinder

I am able to track which of my clients have paid their invoices and which have not. The number of days that the EPAY invoice is outstanding is easily accessible. The date the original invoice was sent is displayed. The initial form to complete in order to send the EPAY is so simple a caveman can do it. Just need the client's name, email, and the amount of the invoice. The automated follow-up emails to the clients who have not paid are helpful.

Incentivized

Our role as treasurer changes every year, so having a tool that is so easy to use and has such great technical support will make the process of transitioning so much easier. Additionally, I am much more confident that the records are accurate. Live Chat is very helpful. Technical concerns and business options for how to best use MoneyMinder can be addressed by the support staff.

Incentivized

• EPAY team is responsive to our needs. Excellent team who understands our challenges and helps us come up with solutions.
• System functionality is configurable so that we minimize custom programming.

Incentivized

• With no previous experience, make board transitions seamless and books transparent.
• Integrate banking transactions, reconcile bank accounts, create budgets, track members/volunteers/donors, generate reports, store documents, and calculate 990EZ & 1099 totals.
• Group treasurers can manage all their finances for one low fee per year.

Incentivized

• All-time punches are rounded to 15-minute intervals which can skew accurate break times.
• Slow lading or occasional lags due to server overload.
• Sync errors cause occasional overlapping punches.

Incentivized

• The set-up was a bit confusing until I figured out I could match the budget to the categories.
• I was intimidated by the idea of having to learn how to use a software program to fulfill my duties.
• "All I dislike about the budget tool is the graphic interface. I find the indentations of the categories, subcategories, etc. to be hard to read."

Incentivized

Because I can't give it a Zero, I believe EPAY Systems is the most senseless system I have ever used. I worked on systems over 25 years ago that were better. In my opinion, there is no logic to the programming; the system is unbelievably SLOW, and there and hundreds of problems every week. And major ones that they will not or can not correct. For example, we can not file or access employee records in the system as it can take longer than 10 minutes to view or load one document for one employee - IF the system allows you to get that far, which it usually doesn't.

I feel the support is terrible. We have an outsourced support purpose who doesn't understand the EPAY Systems or our company, [removed], will only answer the first thing mentioned even if there is an entire list. Then the answer does not solve the 1st problem on the list or any other and has no idea how to help us. We have requested a replacement and were told we would get one, then told later we would not. I believe while the support person is nice, I believe they were not trained or supported on their end, and effectiveness is probably 1% or less, takes forever, and is only on the minor issues.

Our main reason for switching to Blueforce is
that we found the platform to be pretty promising and interactive than other
alternatives. With other alternatives, there was one issue or another which just
used to not give us a very smooth and subtle experience. Thankfully, this tool
has solved all our problems and has been a godsend gift that does its job
quietly and lets the final results make the noise.

Incentivized

When we switched Treasurers, there was a lack of consistency in how records were managed, and historical funds were misplaced. I could go on, but in a nutshell, it was a nightmare for records. Quickbooks is more difficult to understand and use. I also based in on reviews from other users compared to how they liked this software versus the other.

Incentivized

• Decreased the Risk of lawsuits due to paying incorrectly
• Allows for accurate Payroll process
• Employees are paid correctly per the law- Employee Happiness

Incentivized

• It's designed for HOAs or POAs like ours without requiring a large upfront expenditure.
• Ability to enter and pull data from the system with ease.
• I received complete assistance in setting up the system using a spreadsheet I provided, as well as some minor customization.

Incentivized