Epic offers a suite of medical practice management and EHR software.
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RevolutionEHR
Score 10.0 out of 10
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RevolutionEHR
is a cloud-based electronic health record (EHR) solution built specifically for
optometry practices. RevolutionEHR includes an EHR, medical billing,
patient scheduling, medical accounting and a picture archiving system.
RevolutionEHR also offers a personal health record for patients, allowing them
access to appointments, billing, prescriptions, and other important
information.
RevolutionEHR
is 2014 ONC-ATCB certified and comes with a built-in FDA medication…
Epic is great to access from home or anywhere there is a wifi connection. It is very convenient for office or hospital employees. One time when it is not optimal is when I write a Certification of Terminal Illness for a hospice patient. I can never see it again. It drops off of Epic. I wish those notes would remain.
RevolutionEHR is a great product and it out performs many leading electronic health record systems. Some questions to ask about the software should revolve around how your practice operates and where you would like to be in the future as far as efficiency and technological advancement go. Other questions to consider would be wheather or not you are trying to adhere to Meaningful Use (MU) guidelines set forth by the federal government.
Interdisciplinary Communication: The care of patients improves when you are able to have the entire care team communicate with each other. Epic makes this process very easy by utilizing one chart for all physicians in the organizations. Care decisions and patient safety are greatly improved by seeing past decision making processes.
Patient Communication: With features like MyChart and Care Everywhere, Epic gives patients a great deal of control over their information. MyChart acts like a patient portal allowing them to see what their providers have to say, see lab results, make payments, and share information with their doctor all from a mobile device or computer. Having features like this allow the patient to take part in their care.
Improves Claim Efficiency: The way that Epic handles insurance claims is incredible. Claims are correct and double checked before they are sent to the insurance companies. This in turn, reduces the number of denials and improves the speed of payments.
RevolutionEHR occasionally crashes due to server maintenance. This is highly uncommon but it can prove to be a hindrance when an entire office is dependent on the software.
RevolutionEHR leaves little user customization when it comes to optical ordering as there is no way to add proprietary products that you use to the drop down menus.
Exam charts are preset and cannot be customized to how your office does exams. Information bubbles and sliders are not able to be customized by the user.
You should invest time into taking a training class before using Epic, but once you get the hang of it the usability features are endless! My favorite part about Epic is how it is automated and "trained" to catch user errors that would typically be missed in normal documentation/charting. This ensures accuracy and eliminates errors.
I gave it an 8/10 because there is a earning curve in which you have to spend some time with the software to gain some footing. Once you are past the learning curve it gets significantly easier. Revolution EHR does have a sandbox mode where staff can work in a safe mode without risking real-life data entry errors.
A dedicated support staff for each module/area is provided by Epic. This is beneficial for points of contact, however, not all support staff are created equal, and there seems to be high turnover in these roles(staff seems to turn over every 1-2 years). This can make it challenging for continuity and quick support resolution as new staff are not as familiar with organization-specific needs, environments, and/or questions.
Epic gives extensive customization options in terms of utility and view. I have found this to be highly useful and efficient EHR as compared to other EHRs we use in our organization.
RevolutionEHR is a full practice management software that will take your office above and beyond any goals you currently have set. It helps manage every aspect of your office and allows for streamlined work flow. it is very easy to use and understand and requires little downtime to understand the basics of RevolutionEHR
It must have had a positive impact as things get done quicker, leading to easier billing/coding. It must be saving a lot of money and time. I am not aware of a better product.
