Epic vs. TriZetto Core Administration (Facets, QNXT and QicLink)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Epic
Score 8.5 out of 10
N/A
Epic offers a suite of medical practice management and EHR software.N/A
TriZetto Core Administration (Facets, QNXT and QicLink)
Score 7.0 out of 10
N/A
The TriZetto Core Administration platform aims to provide the flexibility, automation and configurability needed to boost payer efficiency and launch new business models. Cognizant’s line of TriZetto Healthcare Products provides enterprise-wide core administration solutions. Editions include Facets®, QNXT™ and QicLink™. These aim to enable organizations to conduct core administrative tasks with the ability to anticipate tomorrow’s healthcare industry with additional functionality and product…N/A
Pricing
EpicTriZetto Core Administration (Facets, QNXT and QicLink)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EpicTriZetto Core Administration (Facets, QNXT and QicLink)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
EpicTriZetto Core Administration (Facets, QNXT and QicLink)
Top Pros
Top Cons
Features
EpicTriZetto Core Administration (Facets, QNXT and QicLink)
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
Epic
9.3
5 Ratings
19% above category average
TriZetto Core Administration (Facets, QNXT and QicLink)
-
Ratings
Real-time eligibility verification8.94 Ratings00 Ratings
Claims management9.34 Ratings00 Ratings
Coding9.45 Ratings00 Ratings
Patient billing9.45 Ratings00 Ratings
Financial Reporting9.24 Ratings00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
Epic
8.8
5 Ratings
10% above category average
TriZetto Core Administration (Facets, QNXT and QicLink)
-
Ratings
Rule-based scheduling9.45 Ratings00 Ratings
Automated appointment reminders8.64 Ratings00 Ratings
Automated patient check-in8.93 Ratings00 Ratings
Multi-location support8.64 Ratings00 Ratings
Calendar interface8.35 Ratings00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
Epic
9.1
5 Ratings
23% above category average
TriZetto Core Administration (Facets, QNXT and QicLink)
-
Ratings
Charting / document management9.25 Ratings00 Ratings
Templates9.55 Ratings00 Ratings
Patient portal9.45 Ratings00 Ratings
Mobile/tablet support8.75 Ratings00 Ratings
Fax integration8.63 Ratings00 Ratings
Integration with other EMR and PM systems8.25 Ratings00 Ratings
Workflow automation9.93 Ratings00 Ratings
Speech recognition9.43 Ratings00 Ratings
Customization8.75 Ratings00 Ratings
E-prescribing9.75 Ratings00 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
Epic
9.3
5 Ratings
10% above category average
TriZetto Core Administration (Facets, QNXT and QicLink)
-
Ratings
HIPAA compliance9.25 Ratings00 Ratings
Role-based permission levels9.25 Ratings00 Ratings
Data backups and redundancy9.25 Ratings00 Ratings
Local mode / networking failsafe9.45 Ratings00 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
Epic
8.9
5 Ratings
13% above category average
TriZetto Core Administration (Facets, QNXT and QicLink)
-
Ratings
Task tracking8.75 Ratings00 Ratings
Specialty-specific workflows8.95 Ratings00 Ratings
Multi-office / multi-physician capabilities8.95 Ratings00 Ratings
Best Alternatives
EpicTriZetto Core Administration (Facets, QNXT and QicLink)
Small Businesses
athenaClinicals
athenaClinicals
Score 8.7 out of 10
Kareo Practice Management
Kareo Practice Management
Score 6.9 out of 10
Medium-sized Companies
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Enterprises
eClinicalWorks
eClinicalWorks
Score 8.1 out of 10
Epic
Epic
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EpicTriZetto Core Administration (Facets, QNXT and QicLink)
Likelihood to Recommend
10.0
(6 ratings)
9.0
(1 ratings)
Usability
9.2
(4 ratings)
-
(0 ratings)
Support Rating
9.4
(5 ratings)
-
(0 ratings)
User Testimonials
EpicTriZetto Core Administration (Facets, QNXT and QicLink)
Likelihood to Recommend
Epic
Epic is great to access from home or anywhere there is a wifi connection. It is very convenient for office or hospital employees. One time when it is not optimal is when I write a Certification of Terminal Illness for a hospice patient. I can never see it again. It drops off of Epic. I wish those notes would remain.
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Cognizant
It's all about the knowledge base and talents of the end user. Trizetto performs well with most users, it performs extremely well in the hands of top talent.
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Pros
Epic
  • Interdisciplinary Communication: The care of patients improves when you are able to have the entire care team communicate with each other. Epic makes this process very easy by utilizing one chart for all physicians in the organizations. Care decisions and patient safety are greatly improved by seeing past decision making processes.
  • Patient Communication: With features like MyChart and Care Everywhere, Epic gives patients a great deal of control over their information. MyChart acts like a patient portal allowing them to see what their providers have to say, see lab results, make payments, and share information with their doctor all from a mobile device or computer. Having features like this allow the patient to take part in their care.
  • Improves Claim Efficiency: The way that Epic handles insurance claims is incredible. Claims are correct and double checked before they are sent to the insurance companies. This in turn, reduces the number of denials and improves the speed of payments.
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Cognizant
  • Reduced claims errors and quick reprocessing
  • Easily monitor a 6-7 figure AR
  • View productivity across multiple departments
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Cons
Epic
  • Difficult to find what you need.
  • Almost impossible to correct mistakes.
  • Multiple screens must be navigated to get to what you want.
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Cognizant
  • Customer service is exceptional, no issues here
  • Web portal is easy to use, again very satisfied
  • I would like to see more opportunites for training videos/ best use training
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Usability
Epic
You should invest time into taking a training class before using Epic, but once you get the hang of it the usability features are endless! My favorite part about Epic is how it is automated and "trained" to catch user errors that would typically be missed in normal documentation/charting. This ensures accuracy and eliminates errors.
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Cognizant
No answers on this topic
Support Rating
Epic
A dedicated support staff for each module/area is provided by Epic. This is beneficial for points of contact, however, not all support staff are created equal, and there seems to be high turnover in these roles(staff seems to turn over every 1-2 years). This can make it challenging for continuity and quick support resolution as new staff are not as familiar with organization-specific needs, environments, and/or questions.
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Cognizant
No answers on this topic
Alternatives Considered
Epic
Epic gives extensive customization options in terms of utility and view. I have found this to be highly useful and efficient EHR as compared to other EHRs we use in our organization.
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Cognizant
There are a number of other offers, but you will find the robust nature of facets and ease of use - an easy decision to make.
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Return on Investment
Epic
  • It must have had a positive impact as things get done quicker, leading to easier billing/coding. It must be saving a lot of money and time. I am not aware of a better product.
  • Employee satisfaction
  • Efficiency
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Cognizant
  • Combined with Clear Healthcare Estimates HCT, we have a collections of patient responsibility that exceed 96%. Industry average is less than 55%.
  • Our ROI increased modestly with this service, although our team performs quite well with previous product
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ScreenShots