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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor BisTrack

    Score8 out of 10
    N/AEpicor BisTrack is business management software for lumber and building materials (LBM) dealers and distributors based on technology acquired with SolarSoft Business Systems in 2012. It covers inventory optimization, delivery dispatch, financial management, customer relationship management, and more recently warehouse management, as well as supplying business analytics.N/A

    Nimble

    Score7.5 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Pricing
    Epicor BisTrackNimble
    Editions & Modules
    No answers on this topic
    Business
    $19.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Epicor BisTrackNimble
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Epicor BisTrackNimble
    Considered Both Products
    Epicor Software
    No answer on this topic
    Nimble
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    89%
    Would buy again
    16 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    88%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    89%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    17 Answers
    Features
    Epicor BisTrackNimble
    Security
    Comparison of Security features of Epicor BisTrack and Nimble
    Feature
    Epicor BisTrack
    7.3
    3 Ratings
    14% below category average
    Nimble
    9.3
    26 Ratings
    10% above category average
    Single sign-on capability7.33 Ratings9.424 Ratings
    Role-based user permissions7.33 Ratings9.324 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Epicor BisTrack and Nimble
    Feature
    Epicor BisTrack
    8.1
    4 Ratings
    7% above category average
    Nimble
    -
    Ratings
    Dashboards8.14 Ratings00 Ratings
    Standard reports8.23 Ratings00 Ratings
    Custom reports8.13 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Epicor BisTrack and Nimble
    Feature
    Epicor BisTrack
    8.1
    3 Ratings
    5% above category average
    Nimble
    -
    Ratings
    Accounts payable9.13 Ratings00 Ratings
    Accounts receivable9.12 Ratings00 Ratings
    Journals and Reconciliations6.01 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Epicor BisTrack and Nimble
    Feature
    Epicor BisTrack
    7.6
    2 Ratings
    5% below category average
    Nimble
    -
    Ratings
    Inventory tracking8.82 Ratings00 Ratings
    Automatic reordering6.12 Ratings00 Ratings
    Location management8.01 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Epicor BisTrack and Nimble
    Feature
    Epicor BisTrack
    7.6
    2 Ratings
    4% below category average
    Nimble
    -
    Ratings
    Pricing7.01 Ratings00 Ratings
    Order entry8.01 Ratings00 Ratings
    Cost of goods sold7.92 Ratings00 Ratings
    Customization
    Comparison of Customization features of Epicor BisTrack and Nimble
    Feature
    Epicor BisTrack
    5.0
    1 Ratings
    41% below category average
    Nimble
    8.6
    29 Ratings
    12% above category average
    Plug-ins5.01 Ratings00 Ratings
    Custom fields00 Ratings9.029 Ratings
    Custom objects00 Ratings8.322 Ratings
    Scripting environment00 Ratings8.518 Ratings
    API for custom integration00 Ratings8.820 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Epicor BisTrack and Nimble
    Feature
    Epicor BisTrack
    7.0
    2 Ratings
    8% below category average
    Nimble
    -
    Ratings
    Billing Management6.92 Ratings00 Ratings
    Travel & Expense Management7.01 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting7.01 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Epicor BisTrack and Nimble
    Feature
    Epicor BisTrack
    7.3
    1 Ratings
    3% above category average
    Nimble
    -
    Ratings
    Project Planning and Scheduling7.01 Ratings00 Ratings
    Task Insight for Project Managers8.01 Ratings00 Ratings
    Project Mobile Functionality7.01 Ratings00 Ratings
    Definable Resource Pools7.01 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Epicor BisTrack and Nimble
    Feature
    Epicor BisTrack
    7.6
    1 Ratings
    7% above category average
    Nimble
    -
    Ratings
    Bids Analyzed and Compared8.01 Ratings00 Ratings
    Contract Authoring8.01 Ratings00 Ratings
    Contract Repository8.01 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated7.01 Ratings00 Ratings
    Supplier Management7.01 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Epicor BisTrack and Nimble
    Feature
    Epicor BisTrack
    8.0
    1 Ratings
    17% above category average
    Nimble
    -
    Ratings
    Issue Detection8.01 Ratings00 Ratings
    Remediation and Certification8.01 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Epicor BisTrack and Nimble
    Feature
    Epicor BisTrack
    7.2
    2 Ratings
    3% above category average
    Nimble
    -
    Ratings
    Transportation Planning and Optimization7.82 Ratings00 Ratings
    Transportation Execution Management7.01 Ratings00 Ratings
    Trade and Customs Management7.01 Ratings00 Ratings
    Fulfillment Management7.01 Ratings00 Ratings
    Warehouse Workforce Management7.01 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Epicor BisTrack and Nimble
    Feature
    Epicor BisTrack
    7.0
    1 Ratings
    7% below category average
    Nimble
    -
    Ratings
    Production Process Design7.01 Ratings00 Ratings
    Production Management7.01 Ratings00 Ratings
    Configuration Management7.01 Ratings00 Ratings
    Work Execution7.01 Ratings00 Ratings
    Manufacturing Costs7.01 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Epicor BisTrack and Nimble
    Feature
    Epicor BisTrack
    7.4
    3 Ratings
    1% above category average
    Nimble
    -
    Ratings
    Forecasting6.52 Ratings00 Ratings
    Inventory Planning8.12 Ratings00 Ratings
    Performance Monitoring7.52 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Epicor BisTrack and Nimble
    Feature
    Epicor BisTrack
    -
    Ratings
    Nimble
    8.5
    30 Ratings
    8% above category average
    Customer data management / contact management00 Ratings9.529 Ratings
    Workflow management00 Ratings8.428 Ratings
    Territory management00 Ratings8.724 Ratings
    Opportunity management00 Ratings8.128 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.429 Ratings
    Contract management00 Ratings8.523 Ratings
    Quote & order management00 Ratings6.621 Ratings
    Interaction tracking00 Ratings9.227 Ratings
    Channel / partner relationship management00 Ratings8.126 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Epicor BisTrack and Nimble
    Feature
    Epicor BisTrack
    -
    Ratings
    Nimble
    8.1
    22 Ratings
    5% above category average
    Case management00 Ratings7.922 Ratings
    Call center management00 Ratings8.220 Ratings
    Help desk management00 Ratings8.321 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Epicor BisTrack and Nimble
    Feature
    Epicor BisTrack
    -
    Ratings
    Nimble
    8.7
    27 Ratings
    12% above category average
    Lead management00 Ratings8.426 Ratings
    Email marketing00 Ratings9.026 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Epicor BisTrack and Nimble
    Feature
    Epicor BisTrack
    -
    Ratings
    Nimble
    8.2
    29 Ratings
    6% above category average
    Task management00 Ratings8.529 Ratings
    Billing and invoicing management00 Ratings8.418 Ratings
    Reporting00 Ratings7.725 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Epicor BisTrack and Nimble
    Feature
    Epicor BisTrack
    -
    Ratings
    Nimble
    8.9
    27 Ratings
    15% above category average
    Forecasting00 Ratings8.923 Ratings
    Pipeline visualization00 Ratings8.827 Ratings
    Customizable reports00 Ratings9.023 Ratings
    Social CRM
    Comparison of Social CRM features of Epicor BisTrack and Nimble
    Feature
    Epicor BisTrack
    -
    Ratings
    Nimble
    8.4
    29 Ratings
    11% above category average
    Social data00 Ratings8.429 Ratings
    Social engagement00 Ratings8.429 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Epicor BisTrack and Nimble
    Feature
    Epicor BisTrack
    -
    Ratings
    Nimble
    8.8
    25 Ratings
    15% above category average
    Marketing automation00 Ratings8.725 Ratings
    Compensation management00 Ratings8.919 Ratings
    Platform
    Comparison of Platform features of Epicor BisTrack and Nimble
    Feature
    Epicor BisTrack
    -
    Ratings
    Nimble
    8.3
    27 Ratings
    9% above category average
    Mobile access00 Ratings8.327 Ratings
    Best Alternatives
    Epicor BisTrackNimble
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor BisTrackNimble
    Likelihood to Recommend
    7.7
    (5 ratings)
    7.0
    (33 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (3 ratings)
    Usability
    7.7
    (3 ratings)
    8.0
    (19 ratings)
    Support Rating
    5.0
    (1 ratings)
    9.8
    (19 ratings)
    User Testimonials
    Epicor BisTrackNimble
    Likelihood to Recommend
    Epicor Software
    Epicor BisTrack works well for us, as we have the WMS gun and a huge warehouse with inventory that needs to be located. It is also nice for looking at long-term product sales history.
    Incentivized
    Read full review
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Pros
    Epicor Software
    • Cross project communication
    • Direct customers, subcontractors and GC's through the construction process
    • Dynamically move between projects, changes and scopes
    Incentivized
    Read full review
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    Cons
    Epicor Software
    • Easier User Interface; hard to navigate or learn
    • Financial module could use improvement; i.e. the Accounts Receivable function is lacking and hard to find information easily
    • More customization of the built-in reporting and analytics
    Incentivized
    Read full review
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    Likelihood to Renew
    Epicor Software
    No answers on this topic
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Usability
    Epicor Software
    I've used many other operating systems; AS/400, Oracle, etc and this one is the easiest to manipulate the information needed. I am certain there are more functions that I need to learn.
    Incentivized
    Read full review
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
    Read full review
    Support Rating
    Epicor Software
    Apologies, our company's IT department contacts support on our behalf. I have never contacted Epicor BisTrack's support myself; only through my company's IT team.
    Incentivized
    Read full review
    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
    Read full review
    Alternatives Considered
    Epicor Software
    Epicor BisTrack helps keep track of things better and it in fact much easier to use.
    Incentivized
    Read full review
    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
    Read full review
    Return on Investment
    Epicor Software
    • Has helped us with understanding our inventory and monitoring levels
    • From a sales standpoint, seeing which products are losing margin and running reports to find trends in sales
    Incentivized
    Read full review
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
    Read full review
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