Epicor ECM vs. PairSoft

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Epicor ECM
Score 4.6 out of 10
N/A
Epicor ECM is based on docStar, a document management software offering that was acquired by Epicor in 2017.N/A
PairSoft
Score 6.3 out of 10
N/A
PairSoft, the company formed from the March 2021 merger of PaperSave and Paramount Workplace, offers their eponymous procure-to-pay platform for the mid-market and enterprise, with close integration to Microsoft Dynamics, Blackbaud, Oracle, SAP, Acumatica, and Sage ERPs.N/A
Pricing
Epicor ECMPairSoft
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Epicor ECMPairSoft
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Epicor ECMPairSoft
Top Pros
Top Cons
Features
Epicor ECMPairSoft
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Epicor ECM
9.4
4 Ratings
16% above category average
PairSoft
-
Ratings
Content capture & imaging9.04 Ratings00 Ratings
File sync, storage & archiving9.04 Ratings00 Ratings
Document management9.04 Ratings00 Ratings
Records management10.04 Ratings00 Ratings
Content search & retrieval10.04 Ratings00 Ratings
Enterprise content collaboration9.03 Ratings00 Ratings
Content publishing & creation9.02 Ratings00 Ratings
Security, risk management & information governance9.94 Ratings00 Ratings
Contract lifecycle management9.03 Ratings00 Ratings
Automated workflows9.94 Ratings00 Ratings
Artificial intelligence9.01 Ratings00 Ratings
Mobile support10.02 Ratings00 Ratings
Integration9.93 Ratings00 Ratings
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User Ratings
Epicor ECMPairSoft
Likelihood to Recommend
10.0
(7 ratings)
5.0
(2 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
9.9
(3 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Epicor ECMPairSoft
Likelihood to Recommend
Epicor Software
It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.
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PairSoft (PaperSave + Paramount Workplace)
PaperSave is ideal for any fundraising company. Its ability to import spreadsheets from queries and import documents into constituent records is an invaluable tool for a fundraiser. Though the program sometimes has its hiccups, overall it serves its intended functions quite well.
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Pros
Epicor Software
  • Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
  • We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
  • The functionalities are straight forward, so it is not hard to use the docStar system.
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PairSoft (PaperSave + Paramount Workplace)
  • Meta data assignment to documents
  • Easy UI
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Cons
Epicor Software
  • Cost is an issue, pricey for what it's essentially glorified cloud storage.
  • No ability to lookup vehicles by stock number or phone number.
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PairSoft (PaperSave + Paramount Workplace)
  • The interface could be updated.
  • The program sometimes will continue to run in the background after Raiser's Edge is closed.
  • Initial use can be a little confusing to learn.
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Usability
Epicor Software
No answers on this topic
PairSoft (PaperSave + Paramount Workplace)
PaperSave is extremely easy to use and integrate into any fundraising office. If your company is using Blackbaud products, PaperSave will integrate seamlessly with Raiser's Edge and Raiser's Edge NXT. The ability to save documents to records seems like such a simple concept, but because Raiser's Edge doesn't offer this function in its own program, PaperSave is a life saver.
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Performance
Epicor Software
No answers on this topic
PairSoft (PaperSave + Paramount Workplace)
Similar to what I mentioned earlier in this review, the main pro of PaperSave for my company is its Raiser's Edge integration. The program loads immediately as soon as Raiser's Edge is launched so there's no need to open separate programs. The documents and queries loaded from PaperSave into Raiser's Edge were simple to upload and read.
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Support Rating
Epicor Software
Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.
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PairSoft (PaperSave + Paramount Workplace)
No answers on this topic
Alternatives Considered
Epicor Software
A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe she chose the system due to its ability to be customized through the template system
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PairSoft (PaperSave + Paramount Workplace)
PaperSave works well in part due to its database integration functionality. It allows our team to use Raiser's Edge (our main tool as it's our constituent database) without having to constantly switch back and forth between programs. It's simple enough for new staff members to learn as part of their on-boarding process and hasn't caused any major issues for our team.
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Return on Investment
Epicor Software
  • We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.
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PairSoft (PaperSave + Paramount Workplace)
  • Productive transaction documentation.
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ScreenShots