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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epsilon PeopleCloud

    Score8 out of 10
    N/AEpsilon PeopleCloud (formerly the Agility platform with Agility Harmony) is an enterprise-level email marketing and cross-channel campaign management platform competing with Responsys, Cheetah Mail, ExactTarget, etc. The vendor has a strong international presence with staff in 14 countries.N/A

    Preciate

    Score9 out of 10
    N/APreciate is an employee recognition platform from the company of the same name in Dallas.N/A
    Pricing
    Epsilon PeopleCloudPreciate
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epsilon PeopleCloudPreciate
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Epsilon PeopleCloudPreciate
    Small Businesses
    Twilio Segment
    Score8.4 out of 10
    No answers on this topic
    Medium-sized Companies
    Treasure AI
    Score9 out of 10
    Quantum Workplace Engagement Surveys and Pulses
    Score10 out of 10
    Enterprises
    Treasure AI
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epsilon PeopleCloudPreciate
    Likelihood to Recommend
    7.0
    (1 ratings)
    9.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Epsilon PeopleCloudPreciate
    Likelihood to Recommend
    Epsilon
    Appropriate for large organizations who want customization in their emails. The tool - while intuitive if you have previous background - is hefty and large in scope of capabilities. It's great for organizations who have multiple users and shows the name of person who last made changes. The reporting is really good - but may be a bit overwhelming for organizations who don't need a lot of detailed information
    Incentivized
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    Preciate
    We use the Preciate app to do both internal and external recognition, which allows us to connect with our customers and communicate about things that were successes for us as a team. We also like to recognize team members and let them know that their work is not overlooked. We also use this to recognize customers and interns.
    Incentivized
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    Pros
    Epsilon
    • Fairly intuitive if you have previous experience with high-end email tools.
    • The training opportunities are good - they offer both online and/or live training.
    • The support we receive is very good.
    • The reporting feature is good - a lot of detailed information.
    Incentivized
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    Preciate
    • Easy install and user interface.
    • Great customer service.
    Incentivized
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    Cons
    Epsilon
    • The tool could be improved to "remember" where you last left off (specific user). Having to constantly retrace steps if you get logged out is annoying.
    • Hitting the "back" arrow sends you back to a main section, when it should send you back to where you previously were.
    • It would be nice to see performance reports available within the campaign itself, as well as within the reporting section.
    • Ability to NOT be able to change anything in a campaign after it has launched. This has happened multiple times. We usually copy a previous campaign to start a new one but often, we end up changing content on the version we are copying from -- this is very annoying and dangerous.
    Incentivized
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    Preciate
    • Technology could improve.
    • Social needs some work (though I'm understanding of its newness).
    • DIY ability to customize stickers and more.
    Incentivized
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    Support Rating
    Epsilon
    No answers on this topic
    Preciate
    Preciate is always ready to help with questions or problems. They are good at follow up and also being proactive when new versions or upgrades are released. They also do a great job putting useful information on social media like LinkedIn and Twitter, that information is useful when we have an issue. Additionally, they have been really good at taking our suggestions and incorporating them into future builds and versions.
    Incentivized
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    Alternatives Considered
    Epsilon
    While both Epsilon Agility Harmony and Oracle Responsys are great for larger organizations that send a lot of emails, I think Epsilon Agility Harmony is more robust than Responsys and is easier to use. It is significantly more complex than HubSpot and requires previous knowledge of using an email tool that has content blocks and or dynamic content.
    Incentivized
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    Preciate
    I don't like using LinkedIn because it is too personal and not private enough, also recognition gets lost after you post it. With Preciate, the employee or person can take the recognition along with them at their next role or job. I also think that the company stands for some amazing things.
    Incentivized
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    Return on Investment
    Epsilon
    • Increased email production = more communication to customers.
    • Better reporting = determine areas for improvement or scale up efforts.
    • Working on getting our triggered emails optimized - there's a great opportunity for this with this tool.
    Incentivized
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    Preciate
    • Great ROI, it's reasonably priced.
    • Has enforced core values that otherwise would have been announced one day and forgotten the next.
    • Improves cross-team relationships.
    Incentivized
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