Epsilon PeopleCloud vs. SwipedOn Visitor Management System

Appropriate for large organizations who want customization in their emails. The tool - while intuitive if you have previous background - is hefty and large in scope of capabilities. It's great for organizations who have multiple users and shows the name of person who last made changes. The reporting is really good - but may be a bit overwhelming for organizations who don't need a lot of detailed information

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

This system is suited for all companies whether there are only 5 employees to hundreds - it's simple to use and professional. The history allows you to review staff timings, what visitors have been here within the last month (or more).

• Fairly intuitive if you have previous experience with high-end email tools.
• The training opportunities are good - they offer both online and/or live training.
• The support we receive is very good.
• The reporting feature is good - a lot of detailed information.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Great example of innovation for visitors to the business. We often hear remarks from visitors how impressed they are.
• Simple yet effective method for employees to sign in out.
• Simple administration tools to add/remove employees.
• Information can easily be extracted into Excel.

• The tool could be improved to "remember" where you last left off (specific user). Having to constantly retrace steps if you get logged out is annoying.
• Hitting the "back" arrow sends you back to a main section, when it should send you back to where you previously were.
• It would be nice to see performance reports available within the campaign itself, as well as within the reporting section.
• Ability to NOT be able to change anything in a campaign after it has launched. This has happened multiple times. We usually copy a previous campaign to start a new one but often, we end up changing content on the version we are copying from -- this is very annoying and dangerous.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• now that covid is happening would be good to have covid consent?
• quick print out of all the visitor so far would be handy when fire excise happens
• sometime the printer is not connect properly.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I had a lot of questions about the process, how it works, and if it will work for us. Mauro was initially the person I dealt with and he was a great help. Anything we couldn't do via email was scheduled for a call. There was no pressure to purchase but plenty of support before we signed and been the same since.

While both Epsilon Agility Harmony and Oracle Responsys are great for larger organizations that send a lot of emails, I think Epsilon Agility Harmony is more robust than Responsys and is easier to use. It is significantly more complex than HubSpot and requires previous knowledge of using an email tool that has content blocks and or dynamic content.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We haven't used other commercial products. We have used a custom web-base interface that was limited in customizablity and data filtering. We also used paper sign-ins that had to be transcribed. SwipedOn is a improvement from both of those in that it is more customizable for a admin user and is easy for the students to use, so it seems to be increasing the the precentage of students who sign in and accuracy of the collected data

• Increased email production = more communication to customers.
• Better reporting = determine areas for improvement or scale up efforts.
• Working on getting our triggered emails optimized - there's a great opportunity for this with this tool.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It is easier for students to use than our previous solutions which included paper signins that had to be transcribed into a spreadsheet and a custom webbased interface that we (the immediate admins) could not readily customize.
• Data capture is about the same percentages, but we are more confident that the data is more accurate due to ease of use and not transcription errors.