Kount, an Equifax company vs. NameScan

Well suited for addressing disputes before they become official chargebacks (PreventFlow). We've not yet started using the DisputeFlow to work chargebacks that have already come in. We still use our merchant processor's interface for that. I'd to see more incorporation of RDR into the online interface. Right now, we just receive spreadsheets. In the notifications section, I have set up notifications for chargeback and prevention reports but don't see anything for RDR. As the admin of Midigator, I'd like to have greater control over user management, particularly in setting up new users in our organization. There's nothing in the online interface with this.

Incentivized

In our specific case, NameScan is an interesting piece of software for administratively verifying the identity of those who have to enroll in courses or discuss a Thesis. The fact that NameScan can be integrated with other software (anti-plagiarism, for example, Turnitin) guarantees greater use efficiency. In this case, the integrated verification of identity and possible plagiarism helps us significantly limit fraud.

Incentivized

• Business to Client Interaction - Midigator employees respond quickly to client requests
• Empowers their employees to make decisions in the best interest of the client they are serving
• Helps prevent chargebacks/disputes
• Saves their clients time and money
• Ease of use
• Consolidates multiple MIDs under one room for easy management and monitoring
• Prices their products and services competitively

Incentivized

• Single Dashboard Solution for all Quires
• Easy Integration with System
• Competitive Price

Incentivized

• When submitting a dispute, it stays pending for a long time - and we didn't get a notification of it closing out, nor a result of what the outcome was.
• Going to DisputeFlow, it would be nice to have it automatically sorted with the newest chargeback on the top.
• The daily emails in excel could be better formatted and easier to read.

Incentivized

• The software still generates confusion, especially in the case of Asian names, often repetitive or similar to each other. In this case, the information it returns is not very accurate.
• The numerous integrative databases that can be purchased are really very expensive.
• NameScan is graphically unintuitive.

Incentivized

Midigator does what we need and doesn't try to add a bunch of confusing extra functionality we don't need.

Incentivized

No system is perfect, but Midigator is always in pursuit of perfection. I give them high marks for always trying their best to continue adding value.

Incentivized

We currently have personnel to care for chargebacks. An administrator to keep track of all chargebacks and even retrieve a couple ones that Midigator misses to let us know about. The administrator also helps by notifying the company ahead of time when chargebacks are potentially coming through or about ones that are already chargebacks before Midigator notifies the company.

Incentivized

NameScan well integrated with our existing system, with less false positives results, where as with AuditGenius we get search results are not that great & sanctions list such as WorldCompliane, Dow Jones not up to mark, we have also issues with integration with our system . NameScan also offer us best competitive price .

Incentivized

• We've been able to use the data to pinpoint specific issues to correct to lower chargebacks.
• We have seen an incredible difference in our chargeback rate since using Midigator's service. Our rates were often over 1% but now they are almost always below 0.4%. That is a huge difference!

Incentivized

• It allowed us to limit the admission of non-welcome people to the University.
• It has allowed us to limit the number of frauds in the context of thesis discussions, especially doctoral ones.
• NameScan has become fundamental in our university's internalisation to verify, in particular, people arriving from countries at risk.

Incentivized