Kount Fraud Detection Software is an option from the company of the same name in Boise, Idaho.
N/A
Oracle Access Management
Score 7.8 out of 10
N/A
Oracle Access Management delivers risk-aware, end-to-end multifactor authentication (MFA) and single sign-on (SSO) that integrate identities and systems across cloud and on-premises.
Well suited for addressing disputes before they become official chargebacks (PreventFlow). We've not yet started using the DisputeFlow to work chargebacks that have already come in. We still use our merchant processor's interface for that. I'd to see more incorporation of RDR into the online interface. Right now, we just receive spreadsheets. In the notifications section, I have set up notifications for chargeback and prevention reports but don't see anything for RDR. As the admin of Midigator, I'd like to have greater control over user management, particularly in setting up new users in our organization. There's nothing in the online interface with this.
OAM is designed to be scalable, and it can handle large-scale deployments with thousands of users and applications. It provides a centralized framework for managing access to web applications and resources, enabling organizations to define and enforce security policies across their entire IT environment. OAM offers a range of authentication and authorization mechanisms, including multi-factor authentication and OAuth-based authentication, making it suitable for organizations that need to meet different security and compliance requirements.
Oracle Access Management allows superior session management capabilities. It can maintain and terminate session states using access engine and endpoint cookies or security tokens.
It allows for automated single sign-on as well as protocol translation.
The suite allows for real-time fraud detection and prevention capabilities. This is especially useful where our applications are accessed by tens of thousands of users simultaneously.
When submitting a dispute, it stays pending for a long time - and we didn't get a notification of it closing out, nor a result of what the outcome was.
Going to DisputeFlow, it would be nice to have it automatically sorted with the newest chargeback on the top.
The daily emails in excel could be better formatted and easier to read.
The product could be improved by simplifying changing the master password. That is, if you change a password in one place, it would be good to automate changing the password for all the gateways so that change is less complicated.
It should be more Customizable for Customer Specific needs.
Oracle Access Management connects well with Oracle Database but doesn't work smoothly with Microsoft AD.
Usability with this platform is pretty good after you get a handle of things. I must say for new users it can take some time for training and adoption. This however is not just limited to Oracle products but most major ERP. Once you get past the initial training period all should be well from there.
We currently have personnel to care for chargebacks. An administrator to keep track of all chargebacks and even retrieve a couple ones that Midigator misses to let us know about. The administrator also helps by notifying the company ahead of time when chargebacks are potentially coming through or about ones that are already chargebacks before Midigator notifies the company.
Both are great products. From a technical point of view Oracle Access Management implementation is relatively simple due to the possibility to adjust the functionality and appearance of the system to the customer's needs. SAP is a robust product but not user friendly and more expensive. Overall cost and product functionality was what drove us to implement Oracle Access Management.
We've been able to use the data to pinpoint specific issues to correct to lower chargebacks.
We have seen an incredible difference in our chargeback rate since using Midigator's service. Our rates were often over 1% but now they are almost always below 0.4%. That is a huge difference!
