TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    I-9 HQ™ for Employer Services, by Equifax

    Score8 out of 10
    N/AEquifax Workforce Solutions brings organizations the information, expertise, and HR solutions they need to help meet their compliance commitments and manage the changes that impact their workforce. Our Verification Services and flagship The Work NumberⓇ database help improve the speed of verifications and the accuracy of decisions that help consumers nationwide.

    $8.50

    per month

    Vertex

    Score8.8 out of 10
    N/AVertex is global indirect tax compliance software for enterprise tax and finance teams. Indirect tax covers transaction-based obligations, such as sales and use tax, value-added tax (VAT), and goods and services tax (GST). Vertex supports tax determination, electronic invoicing (e-invoicing), reporting, filing, and audit-readiness workflows. Vertex’s official website Key Capabilities Tax determination: Calculates applicable indirect taxes…N/A
    Pricing
    I-9 HQ™ for Employer Services, by EquifaxVertex
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    I-9 HQ™ for Employer Services, by EquifaxVertex
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    I-9 HQ™ for Employer Services, by EquifaxVertex
    Considered Both Products
    Equifax
    No answer on this topic
    Vertex Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    69 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    54 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    69 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    38 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    50 Answers
    Features
    I-9 HQ™ for Employer Services, by EquifaxVertex
    Type of tax
    Comparison of Type of tax features of I-9 HQ™ for Employer Services, by Equifax and Vertex
    Feature
    I-9 HQ™ for Employer Services, by Equifax
    -
    Ratings
    Vertex
    8.2
    142 Ratings
    7% above category average
    Sales and Use Taxes00 Ratings9.3139 Ratings
    Cross-border Taxes00 Ratings7.945 Ratings
    VAT / GST Taxes00 Ratings8.568 Ratings
    Energy and Fuel Taxes00 Ratings7.311 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of I-9 HQ™ for Employer Services, by Equifax and Vertex
    Feature
    I-9 HQ™ for Employer Services, by Equifax
    -
    Ratings
    Vertex
    8.6
    136 Ratings
    10% above category average
    Geolocation for Tax Assessment00 Ratings8.6103 Ratings
    3rd-Party Software Integrations00 Ratings8.795 Ratings
    Tax Data Reporting00 Ratings8.7122 Ratings
    Compliance Administration Management00 Ratings8.786 Ratings
    Tax Exemption Processing00 Ratings8.7100 Ratings
    Tax Document Management00 Ratings8.783 Ratings
    Complex Tax Scenario Management00 Ratings8.096 Ratings
    Best Alternatives
    I-9 HQ™ for Employer Services, by EquifaxVertex
    Small Businesses
    No answers on this topic
    Intuit Lacerte
    Score9.4 out of 10
    Medium-sized Companies
    No answers on this topic
    Lappa
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    ADP SmartCompliance
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    I-9 HQ™ for Employer Services, by EquifaxVertex
    Likelihood to Recommend
    9.0
    (4 ratings)
    9.0
    (167 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (20 ratings)
    Usability
    -
    (0 ratings)
    8.6
    (63 ratings)
    Availability
    -
    (0 ratings)
    8.5
    (10 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (10 ratings)
    Support Rating
    -
    (0 ratings)
    7.5
    (25 ratings)
    In-Person Training
    -
    (0 ratings)
    8.7
    (3 ratings)
    Online Training
    -
    (0 ratings)
    8.6
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.9
    (17 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (80 ratings)
    Ease of integration
    -
    (0 ratings)
    9.9
    (7 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (57 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (20 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (13 ratings)
    User Testimonials
    I-9 HQ™ for Employer Services, by EquifaxVertex
    Likelihood to Recommend
    Equifax
    LawLogix Guardian is well suited for companies who want or need to keep digital I-9 records in a safe and convenient place. LawLogix Guardian also keeps you up to date on all compliance practices for the country or state that you're in, ensuring that you stay compliant to the best of your abilities. One scenario where LawLogix falters is a very specific scenario of hiring minors without a Driver's License. In certain states, items such as report cards can be used in lieu of certain identifying documents. However, there is no accommodation for that in the current I-9 form.
    Incentivized
    Read full review
    Vertex Inc.
    I have used Vertex since the very beginning of my career. I have always found the information clear, and easy to use. The documentation to use the product was thorough. We file returns in all 45 states that have sales / use taxes and having the ability to import data, key additional data in and print out a signature ready return has made life easy. I've never wanted to look at any other return preparation software as none of them come close to the product that Vertex created.
    Incentivized
    Read full review
    Pros
    Equifax
    • Immediate access to employee performance
    • Allows only members who are affected and their superiors access to employee performance
    • Keep administration aware of entries with immediate email reminders that an entry has been made on an employee.
    Incentivized
    Read full review
    Vertex Inc.
    • Vertex does a great job of building in-house industry expertise (leasing in our case) so they truly understand the tax technical and compliance obstacles we face day to day.
    • Vertex actively solicits for and responds to customer feedback on development and product roadmap suggestions. The Leasing users group is an example where Vertex takes an active role in communicating with and taking feedback from our industry.
    • Vertex tax updates are very timely and thorough, which makes the compliance process less stressful for our team.
    Incentivized
    Read full review
    Cons
    Equifax
    • Credential updates
    • Regulations on screening
    • Some reporting
    Incentivized
    Read full review
    Vertex Inc.
    • Reporting: Vertex VAT Compliance is not fully ready to support all EU country's requirements.
    • Data storage.
    • Online reporting in VVC: many countries require to report VAT Declaration in an electronic way. This function is still missing for some of the countries from VVC.
    Incentivized
    Read full review
    Likelihood to Renew
    Equifax
    No answers on this topic
    Vertex Inc.
    We are satisfied with the overall performance of Vertex. The software has provided my company with many efficiencies. We have shorted our audits and found that many audits are happy that we are using Vertex to calculate our taxes. We no longer need to worry about updating our rates each month since Vertex sends us a file to upload
    Incentivized
    Read full review
    Usability
    Equifax
    No answers on this topic
    Vertex Inc.
    Vertex itself is very good software. Its tax calculation is very accurate, and there should be no doubt whether Vertex is calculating the tax. Customer support is also good, and the response is quick. The updates are also good and easy to understand, making this an excellent application.
    Incentivized
    Read full review
    Reliability and Availability
    Equifax
    No answers on this topic
    Vertex Inc.
    I have always felt VERTEX support was available when needed, and I have felt comfortable calling in some heavy hitters when needed
    Incentivized
    Read full review
    Performance
    Equifax
    No answers on this topic
    Vertex Inc.
    Our Vertex performance is good, although we are now experiencing Error 502 when adding additional data points to our transaction tester single tests. At Exchange, I was told to reach out to support....that most likely the On Demand system needed some additional CPU resource added. I have a currently open ticket, that has not yet been fixed on this matter
    Incentivized
    Read full review
    Support Rating
    Equifax
    No answers on this topic
    Vertex Inc.
    Level 1 support has always been kind and understanding but times they do not always provided the technical help sometimes their response or protocol is not related. I feel that I have to beg for a developer to look over my issue. On the other hand, there have been times a Level 1 support person has taken the time to research my issue and provide valid feedback & solution
    Incentivized
    Read full review
    In-Person Training
    Equifax
    No answers on this topic
    Vertex Inc.
    By training I'm referring to our engagement with Vertex Consulting's professional services group. Each person on the engagement had prior leasing industry tax experience and most if not all used O Series before joining Vertex. Consultants with industry specific tax experience provide so much more than just "training". They are able to engage in deep tax technical discussions with actual experience while in private practice. This coupled with having visibility to how numerous other leasing peers approach similar tax issues is a huge plus on top of the standard training.
    Incentivized
    Read full review
    Online Training
    Equifax
    No answers on this topic
    Vertex Inc.
    Vertex has offered multiple webinars for the products we have purchased that are informative and helpful. I've also attended a few of the Vertex annual conferences where I was able to strength my knowledge of Vertex. I also found that their online library and videos can be helpful in resolving issues and answering questions.
    Incentivized
    Read full review
    Implementation Rating
    Equifax
    No answers on this topic
    Vertex Inc.
    The implementation is challenging, make no mistake but will provide much value over time. Make sure you have full support of IT and your major stakeholders in your company. I found that while many people claimed to understand tax was important, they had no idea how deep tax in entrenched throughout the lease life cycle.
    Incentivized
    Read full review
    Alternatives Considered
    Equifax
    Gusto is great but Equifax Workforce Solutions really helps us manage payroll, HR, benefits, and other employee needs much more seamlessly. We are so glad we made the transition to this platform as it helps keep us organized even more for all of our employee needs! It's been a great decision
    Incentivized
    Read full review
    Vertex Inc.
    In comparison specifically with Avalara, Vertex is better in every way. It is much more customizable and allows us to change the way our tax software is set up for our business needs. Avalara is much more constricted, and is using the SST system which can allow for simplified returns, but in our case was causing more problems. Avalara is also much more expensive than Vertex, for less capabilities. Vertex' customer support is much stronger than Avalara's, as they are focused on obtaining and retaining customers whereas Avalara was continually trying to find ways to get money from us
    Incentivized
    Read full review
    Scalability
    Equifax
    No answers on this topic
    Vertex Inc.
    There needs to be a time-consuming setup both in the Enterprise Resource Platform and in Vertex and the related tools as well but once this is all established, Vertex is very proficient at calculating Sales and Use Tax in the USA and in Canada with GST/HST, as well as several of the provinces where we are located. As we added plants in different jurisdictions via greenfield expansion and aquisition, Vertex was able to integrate those as long as the tax department is fully informed of the system.
    Incentivized
    Read full review
    Return on Investment
    Equifax
    • It has helped us digitize our I-9s, including for employees that have been with us for a long time.
    • It helps us ensure compliance to the best of our abilities in case of any audits.
    • It helps us find record in an organized fashion.
    • It helps us verify employment at the beginning of a new hire's employment to avoid any issues down the line.
    Incentivized
    Read full review
    Vertex Inc.
    • We use Vertex on a monthly basis to see if tax has been over-accrued or over-charged on invoices. We do save tax every month using the tool. Not at liberty to share too much more - the technology does assist the human efforts.
    Incentivized
    Read full review
    ScreenShots

    I-9 HQ™ for Employer Services, by Equifax Screenshots

    Screenshot of I-9 HQ™ offers a suite of reports with a range of different reporting options. Reports are available to users whose role includes report access, and will only contain data from locations the user is assigned to. Images are examples and for information purposes only. They may vary across platforms and are subject to change.Screenshot of the dashboard from which administrators can manage users and create custom roles. Images are examples and for information purposes only. They may vary across platforms and are subject to change.Screenshot of The Employee Profile page, which displays pertinent information about the employee, such as contact information, hire date, and employment status. Images are examples and for information purposes only. They may vary across platforms and are subject to change.

    Vertex Screenshots

    Screenshot of Vertex dashboard