eStreamDesk vs. SAP Service Cloud
eStreamDesk vs. SAP Service Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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eStreamDesk | N/A | eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services. | N/A | |
SAP Service Cloud | N/A | SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability. | N/A |
eStreamDesk | SAP Service Cloud | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All accounts start as 30 days free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time. | — | ||||||||||||||
More Pricing Information |
eStreamDesk | SAP Service Cloud | |
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Top Pros | ||
Top Cons |
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Incident and problem management |
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Multi-Channel Help |
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eStreamDesk | SAP Service Cloud | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
eStreamDesk | SAP Service Cloud | |
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Likelihood to Recommend | 10.0 (2 ratings) | 8.6 (74 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | 8.2 (2 ratings) |
Support Rating | - (0 ratings) | 5.5 (1 ratings) |
Ease of integration | - (0 ratings) | 7.4 (42 ratings) |
eStreamDesk | SAP Service Cloud | |
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Likelihood to Recommend | eStreamDesk | SAP |
Pros | eStreamDesk | SAP |
Cons | eStreamDesk | SAP |
Likelihood to Renew | eStreamDesk | SAP |
Support Rating | eStreamDesk No answers on this topic | SAP |
Alternatives Considered | eStreamDesk | SAP |
Return on Investment | eStreamDesk No answers on this topic | SAP |
ScreenShots |