Likelihood to Recommend ETQ Reliance is great for quality systems in which different levels of personnel are accessing common documents. The user interface and basic functionality is very intuitive, and thus easy to navigate for both novice and experienced technical users. It is also great at organizing tasks and maintaining document attributes. Overall, great for the purposes of an audit. For more advanced users, it may be limited in functionality. Data analytics and related visualization is more easily done after exporting data and manipulating in third-party software programs.
Read full review More user-friendly. Adopt new feature from currently available in Track wise. AI technology can be used to consider future requirements. Software need to interlinking between QMS, DC and TMS. Statistical feature can be used to calculate RPN numbers for risk identification. Background theme can be changed as per user requirements.
Read full review Pros Document control: love the workflow process. On hold non-conformance Management: easy to pull up new and old information seamlessly and link it to meetings. Meetings: allows us to have great traceability of meeting minutes with attached information—auditors love it! Safety reporting: workflow makes it seamless to send from one person to the next while tracking each part of the process. Read full review QEdge QMS have feature for system generated numbers for every document assign which could track the nos. of documents initiated and further control QEdge DC software have feature to track list of documents initiated for single document and respective attachment. QEdge TMS have employees wise matrix for tracking list of job code and respective training list. Notification system by QEdge is one of good feature. Read full review Cons New EtQ Reliance (Version 2019 and above) have restrictions on customization. Which made it difficult to migrate. Better mobile platform Better Data visualization Read full review Sometimes take more times to search the document than usual duration Software will have to keywords search feature to track the repeated deviation generated by system Read full review Support Rating At the basic support level, you get adequate support, but you are likely to be passed around from one tech support rep to another even on the same problem. Some of the support staff are both technically strong and have good interpersonal communication skills, others less so for the latter. Recently it seems that ETQ wants to monetize more of their support services both in multi-level support as well as in seeming to move some services from included in annual support to a fee basis (for on-premise deployment).
Read full review Alternatives Considered Prior to ETQ we were using spreadsheets and shared drives and the ability to pull information was challenging. It was a very manual process done by many people. Now, it is somewhat manually input by one or two people and the retrieval of information can be done by anyone anywhere with ease.
Read full review TrackWise software is more costly than QEdge. They charge as individual login than QEdge. More features in
TrackWise than QEdge. Well known software for USFDA auditor than QEdge. More comfortable and good audit trail feature in
TrackWise than QEdge. Help user feature in
TrackWise software than QEdge. Cost of QEdge is less than
TrackWise software.
Read full review Return on Investment Has saved a lot of time in preparing for audits. In an organization with multiple franchises, the cost savings from reduced man-hours is well in the $500K+ per year range. Cloud capability has saved on document storage and hardware costs. The cost of storing online is low and has saved up to $100K per year in hardware and data maintenance costs. Reduced need for third-party document control applications. ETQ Reliance has eliminated the need for other software applications to support quality document maintenance. Read full review Good in ROI Favourable in small to medium size industry Can capable to sustain and grow in industry Read full review ScreenShots