Evolve IP Call Center vs. Talkdesk
Evolve IP Call Center vs. Talkdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Evolve IP Call Center | N/A | Evolve IP’s Call Center solution is designed to provide agents and front-line supervisors with features that are designed to increase efficiency and make their jobs easier. According to the vendor, their solution provides managers with the following benefits: lower TCO, predictable monthly costs, no upgrades or maintenance fees, immediate access to new features, scalability and more. Additionally, the vendor says managers also experience unparalleled control and visibility into… | N/A | |
Talkdesk | N/A | Talkdesk is a cloud-based contact center platform with voice, digital channel, and workforce engagement management capabilities. Talkdesk’s key features are its customizable user interface, built-in AI automation, and its integration with numerous CRM and helpdesk applications. | $85 per month per user |
Evolve IP Call Center | Talkdesk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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More Pricing Information |
Evolve IP Call Center | Talkdesk | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Evolve IP Call Center | Talkdesk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Evolve IP Call Center | Talkdesk | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (447 ratings) |
Likelihood to Renew | - (0 ratings) | 8.7 (36 ratings) |
Usability | - (0 ratings) | 8.6 (263 ratings) |
Availability | - (0 ratings) | 9.8 (6 ratings) |
Performance | - (0 ratings) | 10.0 (5 ratings) |
Support Rating | - (0 ratings) | 8.6 (130 ratings) |
In-Person Training | - (0 ratings) | 10.0 (2 ratings) |
Online Training | - (0 ratings) | 8.4 (4 ratings) |
Implementation Rating | - (0 ratings) | 8.1 (204 ratings) |
Configurability | - (0 ratings) | 10.0 (6 ratings) |
Product Scalability | - (0 ratings) | 10.0 (6 ratings) |
Vendor post-sale | - (0 ratings) | 10.0 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 10.0 (2 ratings) |
Evolve IP Call Center | Talkdesk | |
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Likelihood to Recommend | Evolve IP No answers on this topic | Talkdesk |
Pros | Evolve IP No answers on this topic | Talkdesk |
Cons | Evolve IP No answers on this topic | Talkdesk |
Likelihood to Renew | Evolve IP No answers on this topic | Talkdesk |
Usability | Evolve IP No answers on this topic | Talkdesk |
Reliability and Availability | Evolve IP No answers on this topic | Talkdesk |
Performance | Evolve IP No answers on this topic | Talkdesk |
Support Rating | Evolve IP No answers on this topic | Talkdesk |
In-Person Training | Evolve IP No answers on this topic | Talkdesk |
Online Training | Evolve IP No answers on this topic | Talkdesk |
Implementation Rating | Evolve IP No answers on this topic | Talkdesk |
Alternatives Considered | Evolve IP No answers on this topic | Talkdesk |
Scalability | Evolve IP No answers on this topic | Talkdesk |
Return on Investment | Evolve IP No answers on this topic | Talkdesk |
ScreenShots |