Exact Globe+ vs. Viewpoint Spectrum

Exact Global is extensively used at EWS as a strategic tool of importance for managing our core Financial processes like Accounts Payable, Accounts Receivable, General Ledger accounts, Financial entries, Transactions etc. It is a critical tool for EWS and integrated with our ERP for a seamless operations of financial processes in the enterprise

Incentivized

The Installation team is amazing. They provide clear guidance at the beginning of the process regarding what is expected and what needs to be done. The implementation manager follows up monthly with you to make sure you are on track and if you need additional help. They are very helpful and responsive in resolving issues.

Incentivized

• Exact offers a large range of user defined fields, which is especially useful once you've built a base on the system and need to customize certain aspects. Just last week we added the ability to track customer training by model using custom UDFs.
• Engineering bills of material are tracked in Exact and the engineering BOM module is pretty intuitive and easy to use. Modification and drill down/up is not difficult once you figure out he basics.
• Inventory control is fairly simple and offers a lot of information and options to track different kinds of products. We use bulk and each UOMs primarily, but others are used regularly depending on application.

Incentivized

• Job Costing - Viewpoint Spectrum handles job costing per project, per work order, per site, and gives us an up to date analysis of the project.
• HR - helps to keep all of the training certifications and HR incidents in a consistent and manageable order for all Managers to use.

Incentivized

• Expand the commercial aliador network.
• Improve online support

Incentivized

• Support isn't readily available. You can submit a ticket and wait days before it's picked up. Even critical issues (system outages) can wait an hour or two before someone responds.
• Large companies will feel limited. This product wasn't designed to handle large amounts of data, and performance seems to slow when there are more than 80 concurrent users.
• The new developments are limited. HR Management is less robust than a third-party product specializing in HR Management. Viewpoint Analytics is nowhere near as robust as Power BI or Tableau.

Incentivized

The product is working for us and the cost to implement a new system does not warrant the expense.

Incentivized

Exact Global is a strategic tool for financial core processes operations at EWS. It is integrated with ERP to seamlessly deliver key processes like O2C, P2P etc. and very well liked by users for its ease of use and flexibility of data moving across different systems. Exact Global is a part of EWS’s enterprise architecture and roadmap aligned to PACE strategy for achieving business objectives

Incentivized

There's a little bit of a learning curve, but once you've been working in the system for a while, it becomes second nature. I would say that out of all of the other software that I've personally used, Spectrum has been the easiest one to pick up and learn quickly

Incentivized

I've never seen Spectrum down

For the most part the product is very reliable. Since we are hosted we sometimes have connectivity issues but I would say that is more our ISP than Spectrum.

Incentivized

Receive Great support from Exact Global team. Timely response and resolution by the vendor and never breach on SLAs - it’s a support team’s dream to support Exact Global.

Incentivized

The support has recently changed. Last year, you could call in and get an immediate response. Now that doesn't seem possible unless you have an urgent situation with access to the software, payroll or payables. I have found that using chat or e-mail works nicely for the most part, but sometimes I feel it would be easier if someone from support would jump on our site and take a first-hand look rather than going back and forth

Incentivized

Our trainer was excellent and navigated the time zone differences expertly. She gave us test assignments to complete and was available for questions at any time.

Incentivized

My only insight would be to take time in your implementation and training process; ours was six weeks from start to finish.

Incentivized

I've used other ERP systems in large organizations, one custom and one SAP. SAP is a very powerful suite of software, but comes at a price point that is unobtainable for many smaller companies. Exact is more realistic and accessible for smaller companies that are not necessarily global commodities, but instead smaller manufacturers in niche markets. I haven't had the opportunity to review many other options in this size range.

Incentivized

I have previously used Sage Masterbuilder, another construction industry software. This has been a number of years ago. The company I am working for already had Spectrum and have been using it for as long as it has been around when it was known as Forefront. Based on conversations I've had with the personnel that were here at the time of purchase, Spectrum clicked off all the boxes they were looking for.

Incentivized

You can grant user specific access which is nice. Project managers do not need all the same modules as Accounting. But Accounting does need access to PM modules as well

• Monitoring of production cost.
• Registration and documentation of engineering changes.

Incentivized

• [In my opinion,] it takes at LEAST twice as long to do our jobs now.
• [I feel like] we are paranoid about something not being printed correctly because of [what I believe are] buggy text fields.
• [In my experience,] we still have to refer to a physical file cabinet with paper, even though a main point of switching was to go paperless.
• [In our experience,] screens can now be "locked", so we can't see something if our coworker is also looking at it.
• [I believe that] the financial hit our company took from this switch was astronomical. [In my opinion:] Beware!