Item: Viewpoint Spectrum
Rating: 8
Author: Verified User

Overall Satisfaction with Viewpoint Spectrum

Use Cases and Deployment Scope

Viewpoint Spectrum is our primary ERP system; we use it for both accounting and project management. We're a larger company than most of Viewpoint Spectrum's customers, and as such, we've noticed greater impacts when running reports or processing data. We also have had to integrate other products in order to get all of the features we were looking for. Thankfully, Spectrum's API is fairly well documented and makes it easier to import data into the Spectrum system from other products.

Pros and Cons

Pros

Security is well thought out, users can be extremely locked down or have very specific access down to a certain job or department.
They're trying to expand so that users don't need to integrate other products

Cons

Support isn't readily available. You can submit a ticket and wait days before it's picked up. Even critical issues (system outages) can wait an hour or two before someone responds.
Large companies will feel limited. This product wasn't designed to handle large amounts of data, and performance seems to slow when there are more than 80 concurrent users.
The new developments are limited. HR Management is less robust than a third-party product specializing in HR Management. Viewpoint Analytics is nowhere near as robust as Power BI or Tableau.

Return on Investment

Simplifies payroll processing
Increased visibility across the company

Usability

The system as a whole can be kept simple or made very complex depending on business needs. Between security setup and grouping by modules, it can be very straightforward for someone who only needs to complete a few tasks on a regular basis. However, once you begin to complicate the process, broadening responsibilities or trying to customize processes, the setup process can become difficult to navigate. Documentation isn't always clear on the possibilities available within the system, so a unique or uncommon scenario can be made more difficult than necessary.

Key Insights

Do you think Viewpoint Spectrum delivers good value for the price?

Not sure

Are you happy with Viewpoint Spectrum's feature set?

Yes

Did Viewpoint Spectrum live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Viewpoint Spectrum go as expected?

I wasn't involved with the implementation phase

Would you buy Viewpoint Spectrum again?

Yes

Other Software Used

Salesforce CMS, iCIMS Talent Cloud

Likelihood to Recommend

Viewpoint Spectrum would be fine for small to medium-sized companies. It would be great for transitioning from an in-house paper-based process, especially since it's designed with small construction companies in mind. They're making it even easier for smaller companies by offering additional features that you'd normally have to find in other products.
However, companies can easily outgrow this system. We have about 15 years of data in the system, over 300 active jobs, and nearly 1,500 employees. In the past 3 years we've noticed slower performance and frequent locks in the system that require intervention from a system administrator. We moved to the cloud about 2 years ago and this has made troubleshooting even more difficult as we don't have the same access that we did before to resolve performance issues.

Viewpoint Spectrum Feature Ratings

Comments

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Spectrum Delivers for Small Companies

Modules Used