Likelihood to Recommend Good for online businesses to be able to track incoming payments in various currencies. These payments can be in small or large amounts and they can be recurring to easily create invoices for customers
Read full review Paypal is great for personal payments as well as business payments for ecommerce of for paying monthly memberships. It is a user friendly software that needs little expertise to get used to. For larger payments, the fees become high therefore it is more suitable for payments of upto few hundred dollars.
Read full review Pros Simple UI Easily understand the stages of the transfer Read full review PayPal offers me the option of converting my currency deposited in my account to another currency, so I can complete all kinds of payments and send money to employees who are in another country for business reasons. The mobile phone application is too fast, I can make payments to my employees in a matter of seconds without having to wait for the web version to load. Scheduled payments are great. PayPal allows me to add a list of contacts to my PayPal Business account, and after adding the contacts, I can schedule payments for a specific day and time. It's easier to make automated payroll payments with PayPal. Read full review Cons Mobile app has crashed several times in the past Support is not in North America Read full review Sometimes the UX flow would not deliver the customer back to our site, leaving orders in limbo "Pre-approved" status. The customer would call days later asking why we hadn't shipped it. The PayPal logo on the checkout page can be kind of large and obtrusive. They mention new features and programs on their login page, but it's hard to find any details on them deeper in the software. Read full review Support Rating Good support! We haven't had any issues so far that have been terribly bad. Only recommendation is to have support in North America as well.
Read full review Customer service representatives were unable to explain why customer in Australia were unable to make payments using our link. It turned out that customers in Australia must create an account. PayPal's user interface did not reveal this to our customers in Australia. There was plenty about this issue appearing in online forums and PayPal customer service couldn't explain this. This change in PayPal's usability happened between April and May of 2021 and was done without notice to vendors (like us).
Read full review Alternatives Considered The service with Exactly has been great, as well as the easy to understand UI. We haven't had many issues with Exactly on our team! The best thing about Exactly is that we can set up recurring payments in various currencies
Read full review I don't think there's really any competition here. There's Venmo (also owned by PayPal) who is now offering business accounts, but it still isn't quite the same. The closest thing in terms of ease of use would be
Apple Pay or
Google Pay (and there are a handful of others out there, but we offer Apple and
Google Pay ). As a business, I prefer Apple or
Google Pay to PayPal Payments, but we offer either Google or
Apple Pay , PayPal, and credit card options and PayPal is always right up there with credit cards. I don't foresee us ever getting rid of PayPal Payments as an option, but we do try to only offer it on request for higher ticket items or high dollar installment purchases.
Read full review Return on Investment Save time on transferring and tracking payments Accepting various currencies from customers all over the world Read full review Our daily revenue has been increased when started PayPal Payments as the payment gateway. Refund rate and recurring revenue is stable and disputes are handled properly. Forex Fluctuations is controlled and solved the buying experience for few users. Solved problem for different currencies and retained our users. Read full review ScreenShots