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ExpandIT Field Service vs. SAP Field Service Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ExpandIT Field Service
Score 0.0 out of 10
N/A
ExpandIT Field Service software puts information at field technicians’ fingertips, and enables them to track key information, access up to date data, view a real-time overview of job related information, complete checklists and provide photographic proof of work completed. With field service management software organizations can streamline the order flow from field technician through to the accounting system and improve cash flow with faster billing. Using ExpandIT Field Service…N/A
SAP Field Service Management
Score 8.6 out of 10
N/A
Based on Coresystems' field service management software acquired by SAP in 2018, SAP Field Service Management provides a cloud-based / SaaS digital field service management solution that supports front- and back-office processes, and enables team collaboration while keeping customers informed. It supports real-time scheduling, dispatch, and job tracking and workers in real time, assisted by AI and presented as a Gantt chart or in map view.N/A
Pricing
ExpandIT Field ServiceSAP Field Service Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ExpandIT Field ServiceSAP Field Service Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
ExpandIT Field ServiceSAP Field Service Management
Small Businesses
Method:CRM
Method:CRM
Score 9.4 out of 10
Method:CRM
Method:CRM
Score 9.4 out of 10
Medium-sized Companies
Oracle Service
Oracle Service
Score 8.2 out of 10
Oracle Service
Oracle Service
Score 8.2 out of 10
Enterprises
Oracle Service
Oracle Service
Score 8.2 out of 10
Oracle Service
Oracle Service
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ExpandIT Field ServiceSAP Field Service Management
Likelihood to Recommend
-
(0 ratings)
7.9
(5 ratings)
Usability
-
(0 ratings)
8.2
(5 ratings)
User Testimonials
ExpandIT Field ServiceSAP Field Service Management
Likelihood to Recommend
ExpandIT
No answers on this topic
SAP
It covers all standard functionalities one business is looking for there jobs and outages to be planned using skills , dispatching, scheduling, Time and material and activities with Smartforms along with the review processes All type of outages can be taken care in terms of predictive maintainance, preventive or emergency or onsite job repair process etc
VS
Varun Sharma
Global service owner
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Pros
ExpandIT
No answers on this topic
SAP
  • In my experience, SAP Field Service Management is user friendly
  • SAP Field Service Management has good integration with c4c and s4
  • In my experience, SAP Field Service Management has easy configuration
Verified User
Anonymous
Read full review
Cons
ExpandIT
No answers on this topic
SAP
  • In my opinion, there is room for improvement for SAP Field Service Management to be More user friendly
  • I think there is room for improvement for SAP Field Service Management to be More offline
Verified User
Anonymous
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Likelihood to Renew
ExpandIT
No answers on this topic
SAP
Though it is good tool but still having issues with stability and need good amount of technical support to implement
Verified User
Anonymous
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Usability
ExpandIT
No answers on this topic
SAP
SAP Field Service Management offers extensive functionality for managing field operations but has a moderate learning curve. Its design emphasizes capability and integration over simplicity, which can challenge new users, particularly those unfamiliar with SAP’s interface conventions.
Verified User
Anonymous
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Support Rating
ExpandIT
No answers on this topic
SAP
Support is not very good
Verified User
Anonymous
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Alternatives Considered
ExpandIT
No answers on this topic
SAP
Have used GCSS-Army
Verified User
Anonymous
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Return on Investment
ExpandIT
No answers on this topic
SAP
  • Better usability for dispatchers and technicians
  • Faster and more clear service for Customers
  • Increase in revenue from Service
Verified User
Anonymous
Read full review
ScreenShots