expert.ai NL Suite vs. Lang.ai

expert.ai NL Suite

expert.ai NL Suite

1 Reviews and Ratings

Lang.ai

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
expert.ai NL Suite	Score 10.0 out of 10	N/A	The expert.ai NL Suite (formerly Cogito Intelligence Platform (CIP) from Expert System, rebranded expert.ai) performs analysis of unstructured data sets to organize, discover and explore information in order to support intelligence workflows by providing actionable insight as data emerges. CIP leverages Artificial Intelligence based on full Natural Language Understanding to automatically comprehend and process concepts in text. By assigning the correct meaning to words based on context, CIP…	N/A
Lang.ai	Score 8.5 out of 10	N/A	Lang.ai is a text analysis tool used to make customer support agents more efficient, offering tools like better categorized support interactions for automating manual agent tasks like routing, triage, and prioritization, with the goal of cutting average time to ticket resolution.	N/A

Pricing

expert.ai NL Suite

Lang.ai

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
expert.ai NL Suite	Lang.ai
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	expert.ai NL Suite	Lang.ai
Top Pros	Pro Amounts of data Pro Actionable data	No answers on this topic

Best Alternatives
	expert.ai NL Suite	Lang.ai
Small Businesses	IBM Watson Studio Score 9.1 out of 10	IBM Watson Studio Score 9.1 out of 10
Medium-sized Companies	PG Forsta HX Platform Score 9.0 out of 10	PG Forsta HX Platform Score 9.0 out of 10
Enterprises	PG Forsta HX Platform Score 9.0 out of 10	PG Forsta HX Platform Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	expert.ai NL Suite	Lang.ai
Likelihood to Recommend	10.0 (1 ratings)	8.5 (2 ratings)
Performance	9.0 (1 ratings)	- (0 ratings)
Ease of integration	7.0 (1 ratings)	- (0 ratings)

User Testimonials
	expert.ai NL Suite	Lang.ai
Likelihood to Recommend	expert.ai (formerly Expert System) Existing body of data regarding our demographic targets, including social media, so for our psychographic targets, quite helpful. Alerts assist us in anticipating specific market demands. Yet AI is in its infancy so Cogito can only go as far as beta can go. Incentivized Verified User Anonymous Read full review	Lang.ai I've been using Lang.ai in my business for a few months now and it's been great. It's especially useful in scenarios where I need to quickly process large amounts of data, such as customer surveys or sales reports. It can handle text, numbers and images really well. For more complex tasks like natural language processing, Lang.ai is also a great choice. Incentivized Mike Koolwijk Onlinemarketing consulent Read full review
Pros	expert.ai (formerly Expert System) Humongous amounts of data can be found Autonomous Gives us actionable data and market insights and ideas Incentivized Verified User Anonymous Read full review	Lang.ai Great auto-tagging Improved tagging structure and system Efficient notes and organisation Incentivized Verified User Anonymous Read full review
Cons	expert.ai (formerly Expert System) 500k bits of data is a lot. Visualization is good but there is room for more refinement. Harnesses AI, yet more potential there. Incentivized Verified User Anonymous Read full review	Lang.ai More customization options when creating my own chatbot Better integration with other platforms like Slack The natural language processing accuracy could be improved to provide more accurate results in certain contexts. Incentivized Mike Koolwijk Onlinemarketing consulent Read full review
Performance	expert.ai (formerly Expert System) Fast with just a few clicks and quite breathtaking what it finds. Beware you cannot search, only find! Incentivized Verified User Anonymous Read full review	Lang.ai No answers on this topic
Alternatives Considered	expert.ai (formerly Expert System) We were primitive using Salesforce, and while it is great, Cogito is a laser. Incentivized Verified User Anonymous Read full review	Lang.ai I recently compared Lang.ai with Glassbox, GetFeedback, and Watson Studio by IBM. I found that Lang.ai is the most comprehensive AI-based platform for automated customer feedback analysis. It has features like natural language processing, sentiment analysis, and emotion detection which are not available on the other platforms. Furthermore, Lang.ai's user interface is intuitive and easy to use, making it my top choice for automated customer feedback analysis. Incentivized Mike Koolwijk Onlinemarketing consulent Read full review
Return on Investment	expert.ai (formerly Expert System) Identified new psychographic and demographic targets. Kept us in the tide of social media as it breaks. Improved our bottom line at least 7% so far. Incentivized Verified User Anonymous Read full review	Lang.ai More time for customer service Addresses issues to prevent they occur again Identify priority of escalations Incentivized Verified User Anonymous Read full review
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