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ExtraHop Performance Platform vs. HPE OpsRamp

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ExtraHop Performance Platform

    Score7.2 out of 10
    N/AExtraHop in Seattle, Washington offers an IT operations analytics platform via the ExtraHop Performance Platform, providing a dynamic, real-time view of all transactions in the IT environment, every team from NetOps to SecOps can spot and solve problems fast.

    $5.04

    Per Hour

    HPE OpsRamp

    Score5.4 out of 10
    N/AOpsRamp headquartered in San Jose provides out-of-the-box IT infrastructure monitoring templates that capture behavioral and performance metrics for applications, servers, networks, storage, and database instances across hybrid and multi-cloud environments, as well as artificial intelligence for IT operations (AIOps), OpsQ, a service-centric AIOps platform with intelligent event management, alert correlation, and rapid remediation.N/A
    Pricing
    ExtraHop Performance PlatformHPE OpsRamp
    Editions & Modules
    X- Small
    $5.04
    Per Hour
    Small
    $12.34
    Per Hour
    Medium
    $18.76
    Per Hour
    No answers on this topic
    Offerings
    Pricing Offerings
    ExtraHop Performance PlatformHPE OpsRamp
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    User Ratings
    ExtraHop Performance PlatformHPE OpsRamp
    Likelihood to Recommend
    7.0
    (8 ratings)
    7.8
    (3 ratings)
    Usability
    7.0
    (1 ratings)
    7.5
    (3 ratings)
    Support Rating
    9.0
    (1 ratings)
    7.0
    (3 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.1
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    7.8
    (2 ratings)
    User Testimonials
    ExtraHop Performance PlatformHPE OpsRamp
    Likelihood to Recommend
    ExtraHop
    One very big use is the ability to resolve performance issues. One example used was with the performance of sql issues. ExtraHop [Performance Platform] gave us the packet tracing ability to see the database was being queried incorrectly. A programmer has written a query that would bring the database information local and one the queries instead of allowing the sql server itself to do the work and push out the information.
    Incentivized
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    Hewlett Packard Enterprise (HPE)
    PTP selected the OpsRamp platform to replace its legacy IT Operations Management (ITOM) solution, and PTP has now been using the OpsRamp solution for eight years. By implementing OpsRamp’s modern ITOM solution and leveraging the benefits of AIOps to improve service delivery to its clients, PTP can holistically monitor and manage on-premises network and data center infrastructures, as well as cloud resources and virtual firewalls.
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    Pros
    ExtraHop
    • It is very good at making it easy to find root cause for app issues.
    • It provides very good stats, graphs, and diagrams of IT utilization.
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    Hewlett Packard Enterprise (HPE)
    • Infrastructure and application monitoring.
    • Infrastructure and application alerting.
    • Automated patching.
    • ITSM tools.
    Incentivized
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    Cons
    ExtraHop
    • Some person like me who want to see Extrahop can integrate better with other network analysis tools like Wireshark or TCPdump. The desired functionality I've been looking for is to program a kind of specific criteria to trigger the probe starts to run Wireshark or TCPdump to save the trace of a specific problematic session. Sometimes I want to see the evidence in a packet trace layer rather than just have the warning or error only presented in the dashboard.
    Incentivized
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    Hewlett Packard Enterprise (HPE)
    • Self Service Portal for cloud deployments.
    • Stabilization on existing ticketing systems.
    • Cloud resource deployments by integrating OpsRamp with cloud.
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    Usability
    ExtraHop
    ExtraHop fits perfectly into the nist security framework to ensure the network is monitored and protected from anomalous behaviors.
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    Hewlett Packard Enterprise (HPE)
    It's a good and user friendly tool.
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    Support Rating
    ExtraHop
    Documentation could be a lot better. Tech support is outstanding.
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    Hewlett Packard Enterprise (HPE)
    OpsRamp has been there to support us. They were very helpful during migration and integration to our new ITSM platform.
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    Alternatives Considered
    ExtraHop
    We use ExtraHop specifically to monitor network traffic. It does many other things very well also, but it is the best network traffic analysis tool that we currently have in house. The fact that it is agentless also makes it more reliable and not dependent on agents running on devices throughout our enterprise.
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    Hewlett Packard Enterprise (HPE)
    No answers on this topic
    Contract Terms and Pricing Model
    ExtraHop
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    Pricing is very economical. You pay for monitoring and alerting, but you get a full suite of tools for the same price for free (including, Patching, ITSM, CMDB, and change management) - Good package for cheaper.
    Incentivized
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    Professional Services
    ExtraHop
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    Technical support is appreciable. We have dedicated customer relations managers to check and see the improvement of the tool and its flaws. Sometimes, we get to interact with CMO of the organization asking our feedback and suggestions. Not every organization does that.
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    Return on Investment
    ExtraHop
    • Accelerated root cause analysis
    • Cut out time passing the hot potato, focused time on resolution
    • It's a good tool for change management, helping to transform a reactive culture to one that is more proactive
    • Enables early warning and visibility, prompts action before a system goes down
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    Hewlett Packard Enterprise (HPE)
    • 90% alert reduction.
    • 70% of manual, routine IT.
    • Processes now automated.
    • 50% increase in team.
    • Efficiency and productivity.
    Incentivized
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