ExtraHop Performance Platform vs. SolarWinds NetFlow Traffic Analyzer (NTA)

One very big use is the ability to resolve performance issues. One example used was with the performance of sql issues. ExtraHop [Performance Platform] gave us the packet tracing ability to see the database was being queried incorrectly. A programmer has written a query that would bring the database information local and one the queries instead of allowing the sql server itself to do the work and push out the information.

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We use and depend on it for status state of our network gear, switches and routers. It does an excellent job of getting you the details you need to confirm all devices and products are working at the level needed. At times, it does tend to flag network switch ports and/or switches themselves as exceeding their rated capacity when frequently it was a quick blip of high traffic due to downloads, or uploads causing the max'ing of the device. Again, you can adjust the settings but then you adjust it too high and miss real activity. It can become nuisance alerting when you tend to then ignore

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• It is very good at making it easy to find root cause for app issues.
• It provides very good stats, graphs, and diagrams of IT utilization.

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• The level of customization possible with Network Bandwidth Analyzer is very valuable. Rather than being stuck with a "one-size-fits-all" presentation, an administrator can easily create customized views, reports, and alerts so that users can have a more tailored view of the data provided by Network Bandwidth Analyzer. This has the effect of making the tool more attractive to the end user.
• The NetFlow Traffic Analyzer piece of Network Bandwidth Analyzer provides the details on bandwidth usage on the network. More than knowing how much bandwidth is being used, one is provided with detailed information on how that bandwidth is being used. This provides invaluable information for capacity planning and even certain forensic tasks faced by the network engineer.
• The ability to produce network maps provides an easy way to create an attractive and functional NOC/SOC view of the entire network. Both technician and the occasional passerby can quickly determine if there are issues to be addressed. The ability to customize a map with background images and custom icons and stencils can make these maps really pop.

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• Some person like me who want to see Extrahop can integrate better with other network analysis tools like Wireshark or TCPdump. The desired functionality I've been looking for is to program a kind of specific criteria to trigger the probe starts to run Wireshark or TCPdump to save the trace of a specific problematic session. Sometimes I want to see the evidence in a packet trace layer rather than just have the warning or error only presented in the dashboard.

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• The ability to intuitively and quickly serve up specified information up to a dashboard for general “public” consumption, that cycles through several pages of information.
• The ability to intuitively set up alerting on bandwidth levels, instead of having to dig through all types of alerts available to find the one needed.
• Provide a pricing model based on different support levels: if I want only available update installations, don’t make me pay the same amount as those wanting full support.

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ExtraHop fits perfectly into the nist security framework to ensure the network is monitored and protected from anomalous behaviors.

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As far as rating for usability is concerned I would give 10/10 as NTA is very easy to use. All you need to do is install that module and ask network Team to configure the Netflow towards Server IP. [The] rest is pre-configured and reports are pre-built. Moment you receive the flows from Network all you will have is information about traffic.

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Documentation could be a lot better. Tech support is outstanding.

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I know we could probably pay for it, but it would be nice if we could get to a tier 2 technician faster. Spending a couple of hours on the phone with the level 1 technician, when we have already tried the troubleshooting they are walking us through, is just a waste of time.

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The training offered by SolarWinds is some of the best out there. They have several different videos that go into great detail from initial setup to advanced configurations. In addition to the view at your own pace video, they also have live training for customers that focus on a single product and you can ask questions with the folks who develop the software. I have had good success with their live sessions and getting questions answered.

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We use ExtraHop specifically to monitor network traffic. It does many other things very well also, but it is the best network traffic analysis tool that we currently have in house. The fact that it is agentless also makes it more reliable and not dependent on agents running on devices throughout our enterprise.

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SolarWinds NetFlow Traffic Analyzer compared to Wireshark and PRTG Network Monitor beats it by just the simple interface. Though all are manual setup, NTA takes it a step further with graphs and reports that analyze the data for you. In comparing to Extrahop from a bandwidth comparison, Extrahop wins but Extrahop is a lot more than just a bandwidth monitoring and cost.

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• Accelerated root cause analysis
• Cut out time passing the hot potato, focused time on resolution
• It's a good tool for change management, helping to transform a reactive culture to one that is more proactive
• Enables early warning and visibility, prompts action before a system goes down

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• Be prepared to answer lots of questions. When people see the data in NTA they are going to want to know why App A is talking to App B. Be ready to explain!
• Hand the keys to the NTA kingdom to the network team. They will thank you. Everyone wants to have friends on the network team, right?
• Be prepared to invest in some significant compute and storage performance to keep up with your NTA monitoring
• Running the latest firmware for your network gear is (often) required to take advantage of all the flow-monitoring. You upgrade regularly, right??

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