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Extreme Wireless Access Points vs. UniFi Cloud Gateways

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Extreme Wireless Access Points

    Score9.6 out of 10
    N/AExtreme Networks' Wireless Access Points (or ExtremeWireless) are designed to provide performance in the most demanding environments with the latest Wi-Fi technologies including 6 GHz, OFDMA, MU-MIMO, and software-defined dual 6 GHz radios.N/A

    UniFi Cloud Gateways

    Score8.3 out of 10
    N/AUbiquiti Networks supports enterprise network security and wireless WAN via the WiFi integrated UniFi Cloud Gateways, including the Dream Router 7, and the UniFi Express 7.N/A
    Pricing
    Extreme Wireless Access PointsUniFi Cloud Gateways
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Extreme Wireless Access PointsUniFi Cloud Gateways
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Extreme Wireless Access PointsUniFi Cloud Gateways
    Considered Both Products
    Extreme Networks
    No answer on this topic
    Ubiquiti Networks
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    91%
    Implementation went as expected
    10 Answers
    Best Alternatives
    Extreme Wireless Access PointsUniFi Cloud Gateways
    Small Businesses
    WatchGuard Secure Wi-Fi Cloud
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Cisco Aironet 1800 Series Access Points (discontinued)
    Score8.5 out of 10
    Forcepoint SWG
    Score8 out of 10
    Enterprises
    Cisco Catalyst 9100 Access Points
    Score9.2 out of 10
    Skyhigh Secure Web Gateway
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Extreme Wireless Access PointsUniFi Cloud Gateways
    Likelihood to Recommend
    9.5
    (11 ratings)
    9.0
    (12 ratings)
    Usability
    8.7
    (3 ratings)
    8.0
    (2 ratings)
    Performance
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Extreme Wireless Access PointsUniFi Cloud Gateways
    Likelihood to Recommend
    Extreme Networks
    The Extreme access point solution has been used in the cooperative scenario with VLANs for employees in access through 802.1x authentication and also for guests through the captive portal that allows access of people for a limited time and prior registration. The equipment has great performance and connection speed and supports a high density of users connected at the same time without lag and crashes. The management of this equipment is being carried out through software with cloud management and is accessed by our infrastructure team to configure and monitor alerts.
    Incentivized
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    Ubiquiti Networks
    Ubiquiti's wireless WAN solution is suitable for usage in businesses of all sizes. Smaller businesses may not profit as much from the integration of Wi-Fi devices due to the high expense of doing so, hence the cost-benefit analysis favors larger businesses. In big and medium-sized businesses, having access to such tools improves network security and administration by allowing for several, conceptually separate networks to be managed and made available from a single Wi-Fi access point.
    Incentivized
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    Pros
    Extreme Networks
    • Ease of use and Management. The process of implementing APs is straight forward and managing the wireless infrastructure is quite simple and efficient.
    • Coverage: we are very happy with the distance each AP coverages in our warehouses without having any drop issues or over implementing APs.
    • Cost competitive versus other cloud managed wi-fi solutions such as Cisco, Aruba or Mist.
    Incentivized
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    Ubiquiti Networks
    • Automatically load balances based on band. Makes it simple to spread out users.
    • Updates can be set to automatic or manual. Automatic uses rolling updates, happens every time we update the controller.
    • Continually add new features and improvements with their FREE software upgrades
    Incentivized
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    Cons
    Extreme Networks
    • In my experience, licensing has become a nightmare. Licensing must be tied to a device, they also won't let you activate used units from other companies if they are donated or purchased third-party.
    • Customer service is outsourced overseas.
    • In my experience, technicians are incentivized to close tickets quickly - whether the issue has been fixed or not - which can be frustrating to work with.
    Incentivized
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    Ubiquiti Networks
    • Supply can be a problem, especially for new products. We have had to sometimes wait for months for supply to come in.
    • No phone support. Only email/chat. can be frustrating sometimes just texting someone, but have not had to contact them very often.
    Incentivized
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    Usability
    Extreme Networks
    Extreme Wireless Access Points are easy to manage. They are easy to deploy and install. The hardware and firmware are reliable. There a number of things to be improved since we are still using the WiNG platform, but all of those things will be much better when we migrate to CloudIQ.
    Incentivized
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    Ubiquiti Networks
    The interface is user friendly and the ability to access cloud interface from anywhere in the world is a solid plus for UniFi Cloud Gateways.
    Incentivized
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    Performance
    Extreme Networks
    Extreme Wireless Access Points can support all our devices, even in high capacity areas. They are easy to manage and get basic information. There was a time back around 2017-2018 where people's devices needed to make sure they were using the latest wireless drivers; otherwise, people were having connection issues. Other than that time period, we were able to have fewer complaints from end users.
    Incentivized
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    Ubiquiti Networks
    No answers on this topic
    Support Rating
    Extreme Networks
    Support was always responsive and willing to help, but at times did not know when to call it and send a replacement to stop the bleeding. I respect that fact that they wanted to get the solution working, and the wanting to learn more and understand, but at times you cant do that at the expense of the customer.
    Incentivized
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    Ubiquiti Networks
    We have not needed to contact support, except to replace one device that was damaged in shipping. The company immediately issued an RMA without delay, and we had our replacement product within a week
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    Alternatives Considered
    Extreme Networks
    I've used both Aruba and Cisco (traditional, not Meraki) for wireless, and each have their own strengths. Aruba offers a lot of feature functionality, though the interface is difficult and confusing to use (this was ~4 years ago). Cisco wireless is fairly straightforward to set up and expand, though features are more limited. Aerohive's benefit is the easy+speed of deployment. I've also used the Citrix NetScaler SSL VPN soft client and that works fairly well, though it doesn't compare like-for-like due to the fact that it's software vs. Aerohive, which is hardware.
    Incentivized
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    Ubiquiti Networks
    In the past, we used D-Link wi-fi devices, where centralized management was not possible, distributing the same SSID through several devices. Which cost configuration time and instability in the use between one point and another, because eventually, this transition between a device and another by a client was not transparent and functional as it is today with the Ubiquiti solution.
    Incentivized
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    Return on Investment
    Extreme Networks
    • Linking APs to AD, via NPS, and gaining the password reset policy; helped us move past some issues that we were held up on with SOC
    • Segregating corporate wifi and guest wifi, plus forcing guest wifi to agree to the Acceptable Use Policy, was needed to pass a compliance audit of the network.
    • Being able to locate which users are connected to which individual wifi AP, has been a asset with troubleshooting
    • APs sharing connections allows for us to overlap the wifi zones and create redundancy if an AP were to go offline for any reason.
    Incentivized
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    Ubiquiti Networks
    • Huge cost savings. Buy it once and you are done, no annual renewals.
    • Extremely reliable and scalable. We went from 0 to 900 Chromebooks in 2 years.
    • Very little maintenance, set it and forget it. Allows us to focus on other tasks.
    Incentivized
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    ScreenShots

    Extreme Wireless Access Points Screenshots

    Screenshot of AP5020Screenshot of AP5010Screenshot of AP3000/XScreenshot of AP4000Screenshot of AP5050U/D