F5 BIG-IP software from Seattle-based F5 Networks is a load balancing and application protection solution suite available on cloud or via virtual editions, on a subscription or perpetual licensing basis.
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Radware Alteon
Score 9.0 out of 10
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Radware Alteon, from Israeli company Radware, is an application delivery controller.
Definitely in larger environments, more mature organizations that obviously have the budget to spend and want best in class. Where it struggles is those organizations that don't have the funding and money to spend on it and need more basic functionality. So I'd say that's smaller customers we've worked with and kind of mid-market. They tend to get scared when they get the quotes. Also we've had some struggles with account team consistency. So for the sales team, just a lot of turnover and a lot of missteps on customer calls.
I mean from a basic level, it actually satisfies all the use cases we have, which is basically to have multiple web servers for the front end and then you want that to be equally split across. The traffic comes in from all over the world. We use DRA protection and everything, but then we also internally want to make sure all the servers are being utilized and we provide much more availability across all servers. We just make sure BIG-IP sits in between and handles the traffic accordingly. And it's pretty basic and it comes to drawing traffic. It's pretty easy to configure and set it up and then forget.
Recently we have been deploying F5 web application firewall and we have started the deployment. We have already moved applications out there, but we are not yet to the point wherein I could comment any positive feedback or any negative feedback because we are still going through it, right. But as far as I'm concerned, I don't see any drawbacks or any shortcomings on the F5 product lineup.
The software web application is beyond terrible, in most of the cases the web was broken or did not have similar functionality the command line interface had.
The command line interface wasn't a natural looking interface, it was very fumbled and while it ran on Linux, the interface was all menus and sub-menus.
When enabling different pools for different web services, when a new pool was activated, the old pool connections were all reset instead of allowing HTTP sessions to naturally expire.
It's not difficult to understand the parts of application configurations and features. Setting up new virtual servers with multiple profiles, certificates, and nodes is easy for new users through the web interface, which also translates to programability in scripts, DevOps, or other configuration management use-cases. Users from different backgrounds such as networking and infrastructure can use F5 BIG-IP, while users who are familiar with API calls can easily configure objects without needing to understand the platform at all.
On the occasions when we've had to engage f5 support, they have been great. They have always resolved our issues quickly and been easy to work with and professional. The reason I give them a 10 out of 10, however, is because when we've had issues that have crossed over between the f5 BIG-IP, our Cisco switches, and our Microsoft IIS server the f5 support representatives have been extremely knowledgeable about every product and device involved and have been able to troubleshoot end-to-end without having to engage other vendors.
That's the one thing that really stood out. It was a lot easier to use from an administrator standpoint, so I think that's the one thing that really made our team decide to go with this product versus another competitor. Just ease of use.
We moved away from Alteon to F5 BigIP LTM and just by swapping out the hardware, we saw 40% speed increase in our applications. Everything else is much improved as well, from the web interface to the command line to the API.