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F5 Distributed Cloud Bot Defense vs. Forter vs. Zscaler Private Access

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    F5 Distributed Cloud Bot Defense

    Score8.6 out of 10
    N/AF5 Distributed Cloud Bot Defense (formerly Shape Defense, acquired January 2020) provides security to protect a website from bots, fake users, and unauthorized transactions, preventing large scale fraud and eroded user experiences. Companies get visibility, detection and mitigation outcomes to reduce fraud and cloud hosting, bandwidth and compute costs, improve user experiences, and optimize their business based on real human traffic.N/A

    Forter

    Score5 out of 10
    N/AForter is a security platform for online merchants that allows them to check each transaction for fraud.N/A

    Zscaler Private Access

    Score9.4 out of 10
    N/AZscaler Private Access™ (ZPA) gives users secure access to private apps and OT devices while enabling zero trust connectivity for workloads.N/A
    Pricing
    F5 Distributed Cloud Bot DefenseForterZscaler Private Access
    Editions & Modules
    Enterprise
    Custom Quote
    per year
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    F5 Distributed Cloud Bot DefenseForterZscaler Private Access
    Free Trial
    YesNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoYes
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    F5 Distributed Cloud Bot DefenseForterZscaler Private Access
    Considered Multiple Products
    F5
    No answer on this topic
    Forter
    No answer on this topic
    Zscaler
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    41 Answers
    No answers on this topic
    99%
    Would buy again
    84 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    39 Answers
    No answers on this topic
    100%
    Delivers good value for the price
    67 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    42 Answers
    No answers on this topic
    99%
    Happy with the feature set
    84 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    35 Answers
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    59 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    32 Answers
    No answers on this topic
    91%
    Implementation went as expected
    68 Answers
    Features
    F5 Distributed Cloud Bot DefenseForterZscaler Private Access
    Identity Management
    Comparison of Identity Management features of F5 Distributed Cloud Bot Defense and Forter and Zscaler Private Access
    Feature
    F5 Distributed Cloud Bot Defense
    -
    Ratings
    Forter
    -
    Ratings
    Zscaler Private Access
    9.2
    58 Ratings
    5% above category average
    Multi-Factor Authentication00 Ratings00 Ratings9.258 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of F5 Distributed Cloud Bot Defense and Forter and Zscaler Private Access
    Feature
    F5 Distributed Cloud Bot Defense
    -
    Ratings
    Forter
    -
    Ratings
    Zscaler Private Access
    8.8
    27 Ratings
    2% below category average
    Endpoint Detection and Response (EDR)00 Ratings00 Ratings8.827 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of F5 Distributed Cloud Bot Defense and Forter and Zscaler Private Access
    Feature
    F5 Distributed Cloud Bot Defense
    -
    Ratings
    Forter
    -
    Ratings
    Zscaler Private Access
    8.6
    65 Ratings
    8% above category average
    Network Analytics00 Ratings00 Ratings8.961 Ratings
    Threat Recognition00 Ratings00 Ratings9.053 Ratings
    Vulnerability Classification00 Ratings00 Ratings8.442 Ratings
    Automated Alerts and Reporting00 Ratings00 Ratings8.255 Ratings
    Threat Analysis00 Ratings00 Ratings8.748 Ratings
    Threat Intelligence Reporting00 Ratings00 Ratings8.245 Ratings
    Automated Threat Identification00 Ratings00 Ratings8.643 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of F5 Distributed Cloud Bot Defense and Forter and Zscaler Private Access
    Feature
    F5 Distributed Cloud Bot Defense
    -
    Ratings
    Forter
    -
    Ratings
    Zscaler Private Access
    9.1
    78 Ratings
    6% above category average
    Continuous Verification00 Ratings00 Ratings9.171 Ratings
    Secure Web Gateways00 Ratings00 Ratings9.353 Ratings
    Network Flow Control00 Ratings00 Ratings9.158 Ratings
    Network Traffic Analysis00 Ratings00 Ratings9.165 Ratings
    Segmentation Leveraging00 Ratings00 Ratings9.264 Ratings
    Admin Access Control00 Ratings00 Ratings9.368 Ratings
    Network Data Encryption00 Ratings00 Ratings9.260 Ratings
    Network Topology Mapping00 Ratings00 Ratings8.752 Ratings
    Best Alternatives
    F5 Distributed Cloud Bot DefenseForterZscaler Private Access
    Small Businesses
    Rencore Code (SPCAF)
    Score8.8 out of 10
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Trend Vision One Email and Collaboration Security
    Score9.9 out of 10
    No answers on this topic
    No answers on this topic
    Enterprises
    Checkmarx
    Score7.6 out of 10
    No answers on this topic
    Forescout Vistaro Platform
    Score6.7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    F5 Distributed Cloud Bot DefenseForterZscaler Private Access
    Likelihood to Recommend
    8.5
    (42 ratings)
    8.0
    (1 ratings)
    9.4
    (85 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    -
    (0 ratings)
    8.4
    (2 ratings)
    Usability
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (80 ratings)
    Support Rating
    8.6
    (42 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.7
    (30 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    F5 Distributed Cloud Bot DefenseForterZscaler Private Access
    Likelihood to Recommend
    F5
    I'd strongly recommend it, but with a few caveats depending on how mature the team is with behavioral based security tools. One of our fintech clients was getting hit with low volume, widely spread login attempts, below our rate limiting thresholds. F5 Distributed Cloud Bot Defense was able to flag abnormal input timings, inconsistent device fingerprinting and high entropy in field population behavior. You can only imagine the wave of downstream account lockouts this saved the client. On the other end we had a client with a real time trading platform using Graphql over websockets. F5 Distributed Cloud Bot Defense wasn't able to tap into that stream natively. we had to reverse engineer a proxy layer to inspect events. It worked but it was clunky and not officially supported
    Incentivized
    Read full review
    Forter
    Anyone looking to increase acceptance rates for Ecommerce orders should look into an AI solution like Forter. And if you are replacing a manual system/legacy application already in place, this is a good option.
    Incentivized
    Read full review
    Zscaler
    Zscaler Private Access works really well in environments setup for FQDNs and where you know what users should/shouldn't be accessing on what ports. You can use Zscaler Private Access to figure out these kinds of features but that doesn't always mean you'll be correct. It also provides a consistent experience for users as they can access their materials anywhere. It also makes the user the last line of defense. If a user's account is compromised then the attacker has access to everything they already did. It doesn't work great in OT environments or Server based environments. Flows have to be initiated from the client and not the server for stuff to behave properly.
    Incentivized
    Read full review
    Pros
    F5
    • Quickly helps mitigate the retooling and newer advanced bot attacks
    • Excellent customer service from our f5 bot Defense team/partners
    • Easy to do Traffic Analysis/False Positive reviews with their dashboard of data
    • Our F5 Security/Solutions Architect and TAM is always there for us whenever we need them
    • First class service by the F5 Distributed Cloud Bot DefenseSOC, the Tactics Team, the F5 Testing person that helps us, the mobile SDK experts, the Client-Side Signals experts and F5 management
    • Industry best Threat Briefings
    • Not only is F5 Distributed Cloud Bot Defense great at stopping the advanced bot attacks, they also have protection against any tampering or replay attacks.
    Read full review
    Forter
    • Automated fraud
    • Chargebacks fully covered
    • Excellent service
    Incentivized
    Read full review
    Zscaler
    • Connecting users remotely with a secure connection. I am a service desk agent who works with end users, and if there is an issue due to ZPA, it's most likely due to configuration. A really good service.
    • Logging, I believe, works well as I troubleshoot end users and can gather extra details for my network admin. IP.zscaler.com, and the debug logs are nice. Additionally, I like how it shows the App policy assigned to the user's machine ECT.
    Incentivized
    Read full review
    Cons
    F5
    • On a technical side, we've had a lot of deployment issues. This is not a one-sprint solution.
    • We ran into undocumented failure modes and had to rely on L2 and L3 customer support, delaying troubleshooting significantly [in our experience].
    • Accurate log ingestion is a larger challenge than one would want in a security tool.
    Read full review
    Forter
    • Implementation on Shopify is a private app
    • Billing is high
    • Variable due to how contracts are structured
    Incentivized
    Read full review
    Zscaler
    • Needs an interface for Support Desk/Help Desk to more easily understand that the problem is a lack of an FQDN or access is not allowed due to policy, not because of a technical shortcoming in ZPA.
    • Documentation of the BC solution is not well-detailed.
    Incentivized
    Read full review
    Likelihood to Renew
    F5
    We are more likely than not, to renew it. It saved us from a really huge data breach 4 months ago. It has earned its shower so far
    Incentivized
    Read full review
    Forter
    No answers on this topic
    Zscaler
    When it works - it works incredibly slick. It's only L4 which seems like a downgrade of security from solutions that promote L7.
    Incentivized
    Read full review
    Usability
    F5
    No answers on this topic
    Forter
    No answers on this topic
    Zscaler
    The environment feels more secure, and we are seeing that users are adapting to it fast. The fact that we have tools to assist the users with their day-to-day access helps, as we can hand it off to the helpdesk without any escalations to the Network team. It is a work in progress for our agency, but we are seeing the benefits from the solution.
    Incentivized
    Read full review
    Support Rating
    F5
    Official support can sometimes take time to reach the right people. However, once you are in contact with the appropriate experts, the support is excellent, as F5 staff are true specialists. On the other hand, we always receive prompt assistance from our local sales team, who typically help us connect with the right people quickly.
    Incentivized
    Read full review
    Forter
    No answers on this topic
    Zscaler
    No answers on this topic
    Implementation Rating
    F5
    Implementation of Distributed Cloud is accomplished a few different ways, it would pay to meet with the F5 team and map out your implementation prior to acquisition to make sure you Infrastructure and Operations teams are aligned to the approach and requirements.
    Incentivized
    Read full review
    Forter
    No answers on this topic
    Zscaler
    No answers on this topic
    Alternatives Considered
    F5
    Clodflare bot management was our other obvious option for us. We tested it on a staging version of our RFQ platform. It was great for broad traffic filtering but had a hard time with nuanced differences between real subcontractors and low volume bots mimickingt human input whereas that's where F5 Distributed Cloud Bot Defense thrived
    Incentivized
    Read full review
    Forter
    Incentivized
    Read full review
    Zscaler
    ZPA is where the bulk of zero-trust access is found. While the functionality for ZIA is excellent, the policy we implement for internet access is more focused on threat prevention and not narrowly scoped access.
    Incentivized
    Read full review
    Return on Investment
    F5
    • F5 Distributed Cloud Bot Defense has helped our customers identify real human traffic and bot traffic, allowing them to prioritize real traffic to applications and improve cloud service usage.
    • F5 Distributed Cloud Bot Defense ha ayudado a nuestros clientes a poder identificar cuál es el tráfico real de personas y cual el de Bot para así poder priorizar el tráfico real hacia las aplicaciones mejorando los consumos de servicios en nube.
    Incentivized
    Read full review
    Forter
    • Increased order acceptance %
    • Less overhead
    • No more chargeback concerns
    Incentivized
    Read full review
    Zscaler
    • We used to get anywhere from 30 to 50 tickets surrounding our previous VPN solution every month. We now average 3-5 tickets regarding remote connectivity, and of those, only 1 or 2 are actual issues with ZPA.
    • Using ZPA Access Policies, we can now block endpoints that have outdated security software from ever connecting to our environment. This was simply not possible with our previous solution.
    • Some of our employee base skews older and had a harder time understanding the change from VPN to Zscaler.
    • There is significantly less downtime with ZPA when compared to other VPN solutions.
    Incentivized
    Read full review
    ScreenShots

    Zscaler Private Access Screenshots

    Screenshot of how ZPA provides access for all users while minimizing the attack surface, eliminating lateral movement, and stopping zero day threats. A cloud native service, ZPA can be deployed in just hours to replace legacy remote access tools like VPNs and VDIs.