Factorial HR vs. Viventium Software

I am not fully convinced about factorial HR yet. We are about to transition to a new tool after using Recruitee for a long time. The bar was high when it came to recruitment ATS. and Factorial HR is multifaceted but not as well structured or functional. Support in other languages should also be improved, as those are the most common reviews I have seen online.

Incentivized

I love it for health care. It does everything we need including auto pay, auto deductions, API's to incorporate with other software, and I can always find the info I need. If you're a super large company (big box store, major chain), you probably need more than Viventium can do. But I haven't run into a single thing yet that we need it to do that it can't. And since we've been with them, they've added new features so they're always improving it.

Incentivized

• Recruitment ATS.
• Keeping documents and employee records.
• Talent performance management.

Incentivized

• User-friendly, easy to navigate around the system. Employees love it.
• Payroll is very fast and quick, logical steps.
• Customer support is great.

Incentivized

• i think the main area is time off requests.
• also, customer service is not as responsive.
• interface could be more user friendly.

Incentivized

• More support staff would be helpful.

Incentivized

I does not stack up very well. It's best feature is that it is a 360 HR platform, but it needs to evolve and improve. Recruitee and Teamtailor seem way better options, in my opinion, for the Applicant tracking system. Time off tends to get confusing at times, and employees prefer tools like bamboo or Roots, which integrate well with other tools.

Incentivized

After 2 weeks of one-on-one phone calls with my "trainer" from ADP, I ran my first payroll by myself. They called me the next day and asked if I needed help and I said I THOUGHT I had done it ok. The trainer was floored. He actually said to me "NOBODY is ever able to run their first payroll on their own!" Doesn't that just say it all??? It was SO confusing. There was so much to navigate around and things that I did not understand. With Vivenium, they did a 60 minute walk through on video with me and I was ready to go. I had questions after that as I hit unique situations, but I had someone to call and email and I always got my questions answered. They would fix the issue for me AND tell me how to do it myself so that I could learn for the next time.

Incentivized

• It has not had any impact. we are testing the tool for a while now, but we do not think it will make it to the end of the process.
• It seems good for ATS but all other functionalities seemed to have been left behind.
• I like that it allows managing posts and other things like internal social media and communities.

Incentivized

• Decreased liability
• Decreased time spent on weekly payroll

Incentivized