FastPIPE vs. Viewpoint Spectrum

It's absolutely well suited to anyone needing accurate piping takeoff and laboring estimates, with great reporting and up to date pricing. I love that I didn't need to spend time trying to update the price logs. It's easy to learn, and works well in a large or small environment, and lends itself to more than just estimating, but becomes a good project management tool as well. Fantastic software.

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The Installation team is amazing. They provide clear guidance at the beginning of the process regarding what is expected and what needs to be done. The implementation manager follows up monthly with you to make sure you are on track and if you need additional help. They are very helpful and responsive in resolving issues.

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• FastPIPE was very fast to learn, very straight forward and user-friendly. It's easy to use and teach new interns and project engineers how to quickly takeoff sections to backup change orders or assist in heavy bid load.
• It's fantastic at keeping up to date on price changes. I'd get updates often, and they were usually within 2-3% of our discount prices with local vendors. In the few instances it wasn't, FastPIPE was very easy to adjust or factor for project costs.
• Is great at being able to pull up reports and graphs and track different materials and labor costs for factoring. We bid on a lot of high rise residential buildings, so we do takeoff by floor. It would give detailed reports per page as opposed to just a lump sum. Very detailed so it was easy to adjust per our project approach.

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• Job Costing - Viewpoint Spectrum handles job costing per project, per work order, per site, and gives us an up to date analysis of the project.
• HR - helps to keep all of the training certifications and HR incidents in a consistent and manageable order for all Managers to use.

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• It was a trick or two learning how to upload prints correctly, I think that interface could be a bit easier, but it's already better than most of the competition.
• Might be nice to have easier labor factoring, in case we want to pre-load our own instead of MCA time factors for piping labor
• It would auto update upon opening occasionally. It's fairly fast, but I prefer to OK that in case I just need to come up with something quickly and don't want to wait.

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• Support isn't readily available. You can submit a ticket and wait days before it's picked up. Even critical issues (system outages) can wait an hour or two before someone responds.
• Large companies will feel limited. This product wasn't designed to handle large amounts of data, and performance seems to slow when there are more than 80 concurrent users.
• The new developments are limited. HR Management is less robust than a third-party product specializing in HR Management. Viewpoint Analytics is nowhere near as robust as Power BI or Tableau.

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The product is working for us and the cost to implement a new system does not warrant the expense.

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There's a little bit of a learning curve, but once you've been working in the system for a while, it becomes second nature. I would say that out of all of the other software that I've personally used, Spectrum has been the easiest one to pick up and learn quickly

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I've never seen Spectrum down

For the most part the product is very reliable. Since we are hosted we sometimes have connectivity issues but I would say that is more our ISP than Spectrum.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

The support has recently changed. Last year, you could call in and get an immediate response. Now that doesn't seem possible unless you have an urgent situation with access to the software, payroll or payables. I have found that using chat or e-mail works nicely for the most part, but sometimes I feel it would be easier if someone from support would jump on our site and take a first-hand look rather than going back and forth

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Our trainer was excellent and navigated the time zone differences expertly. She gave us test assignments to complete and was available for questions at any time.

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My only insight would be to take time in your implementation and training process; ours was six weeks from start to finish.

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I've used the quote soft piping takeoff as well, and it's just not as easy to use or update. Basic methodology and interaface is similar, but it's more 'clunky' to use, is harder to keep updated and to upload PDF's for takeoff, and it's just not as streamlined or user friendly. Akin to comparing driving a truck to a sports car. The Fast Pipe is really smooth and easy to function in.

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I have previously used Sage Masterbuilder, another construction industry software. This has been a number of years ago. The company I am working for already had Spectrum and have been using it for as long as it has been around when it was known as Forefront. Based on conversations I've had with the personnel that were here at the time of purchase, Spectrum clicked off all the boxes they were looking for.

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You can grant user specific access which is nice. Project managers do not need all the same modules as Accounting. But Accounting does need access to PM modules as well

• Best impact is time saved. It's so much faster to do bid takeoff and hit the ground running
• Being able to 'draw in' on design-build and being able to print my takeoff has been helpful when turning the job over so the field install understands the approach taken to get the job.
• Ease of use and learning has made it much more cost effective to bring new people up to speed.

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Independently Invited by TrustRadius

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• [In my opinion,] it takes at LEAST twice as long to do our jobs now.
• [I feel like] we are paranoid about something not being printed correctly because of [what I believe are] buggy text fields.
• [In my experience,] we still have to refer to a physical file cabinet with paper, even though a main point of switching was to go paperless.
• [In our experience,] screens can now be "locked", so we can't see something if our coworker is also looking at it.
• [I believe that] the financial hit our company took from this switch was astronomical. [In my opinion:] Beware!