Fathom AI vs. Otter.ai

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fathom AI
Score 8.6 out of 10
N/A
Fathom is an AI meeting assistant that offers conversational intelligence features.
$19
per month per user
Otter.ai
Score 8.0 out of 10
N/A
Otter.ai headquartered in Los Altos states users can generate rich notes for meetings, interviews, lectures, and other important voice conversations with Otter, their AI-powered assistant for note taking, meeting highlights, and transcription.
$12.99
per month
Pricing
Fathom AIOtter.ai
Editions & Modules
Standard
$19
per month per user
Pro
$29
per month per user
Pro
$12.99
per user/per month
Business
$30
per user/per month
Basic
Free
Enterprise
Custom Pricing
Offerings
Pricing Offerings
Fathom AIOtter.ai
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Fathom AIOtter.ai
Best Alternatives
Fathom AIOtter.ai
Small Businesses
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
Medium-sized Companies
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
Enterprises
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Fathom AIOtter.ai
Likelihood to Recommend
10.0
(1 ratings)
3.0
(6 ratings)
User Testimonials
Fathom AIOtter.ai
Likelihood to Recommend
FATHOM
I always ask if the other attendees are ok with my using the app. If they were not comfortable, I would turn it off. This is likely over-cautious, but I also am hesitant to use it in extremely sensitive and confidential conversations. I use it as often as possible and am heavily reliant on it for any status meetings where there might be action items for any attendee, etc
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Otter.ai
Otter.ai is an excellent tool for any public speaker who would like to obtain a written transcript of a message they have given. It is helpful as well for providing a written transcript of a recorded conversation, especially if you need to provide a record of what was said to you in a sensitive discussion that you happened to legally record on your phone. The one scenario I would not recommend using Otter.ai for would be if one needed this audio recording quickly, as it does take some time to upload the recording (and then possibly format it).
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Pros
FATHOM
  • Transcription
  • Notes
  • Recording
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Otter.ai
  • Provides excellent audio transcriptions.
  • Helps spoken communicators assess their messages.
  • Provides accurate spacing in the transcript where there are pauses in the recording.
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Cons
FATHOM
  • Allow for audio-only telephone calls (similar to otter.ai)
  • Additional stability
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Otter.ai
  • Customer service is terrible--zero customer interaction.
  • Billing system is questionable--was billed for two other accounts just because they were connected to my company.
  • Slow to take care of billing issues.
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Alternatives Considered
FATHOM
otter is audio only, and doesn't monitor things like talk time. Both systems have great (relatively new) AI features. Fathom's is a little more functional (templates for notes that can be swapped out after the meeting. Otter's is a little more useful with the AI chat feature and the summaries are a bit stronger
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Otter.ai
Otter.ai is in a recording category of its own. There are a few other apps on the app store that allow for recording transcription. But not to the level or other added features Otter.ai adds. I think the software is really good for business processes and procedures and can help a lot of people out.
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Return on Investment
FATHOM
  • It was free until recently, so this is n/a. I do have a paid subscription now that they released new AI features, but those are too new to review.
  • The time I don't have to spend reviewing or rewriting my notes can be multiplied by my hourly rate, and would be a significant number if looked at on a monthly basis, but if you also consider the energy I get back and ability to be more present in meetings, that is priceless.
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Otter.ai
  • It has allowed us to transcribe videos more quickly, providing a time savings.
  • We can transcribe a number of media pieces that we can then use the transcribed content across platforms as needed
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ScreenShots