Felgo vs. Twilio

Felgo shines in rapid prototype development and fast iterations. It also has a very short learning curve compared to many other technologies that promise "code once, deploy everywhere." It is not appropriate if you are not willing to mess with the licensing related to Qt but I am still waiting for a clear answer on my doubts from the Felgo team.

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I have tried other competitors. But I always end up going back to Twilio because I feel like it is dependable, easy to use, and, has competitive pricing. The only time I wouldn't recommend Twilio to someone as if they are completely inexperienced about using webhooks or APIs. Because you can't really just sign up and start using Twilio without connecting it to another platform first.

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• Ready available solutions for all platform mobile app development.
• Live hot reloading of UI and other advance controls by Felgo implemented in Qt.
• Using Qt underneath provides an opportunity to developers to use it in all kind of sectors like embedded devices, mobile apps, desktop apps, games etc.

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• Easy to see my team in one place, when they log in and out and what call status they are in.
• Twilio is a simple, user friendly way to log in and out of work activities.
• Excellent services and support.
• The omnichannel feature which allows agents to get request from all channels.

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• QML component / C++ code with hot reload feature.

• Control panel. Often, navigating through lists is challenging. I want endless scrolling, not pagination.
• Conversational intelligence service require a Language. I would like it to detect it.
• We would like to have some credit on clients that chose to use their own Twilio account.

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I am happy with the constant feedback that I am receiving from the team. Although most of it is marketing related, there are some interesting and valuable materials that they have been pushing to ease my learning.

The quality of the documentation and the ease of use may be some important values to take into account.

We believe that the agility that we have acquired until now for developing apps for our business cases give this framework an important lead.

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Unless we can get this handled quickly -- less than 1 week -- we will likely switch to another provider who, in my opinion, we'll have to spend close to $3,000 in development time to build a new integration for texting. Our clients need texting and I feel Twilio has failed us miserably.

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As with any product, Felgo has some edges to it, but from our past experiences evaluating "code once, deploy everywhere" platforms, we were really surprised at how fast the team went from exploring, into playing and presenting prototypes in very little time.

The dev cycle is really fast as I can get an almost instantaneous feedback on the changes that I make. And it is refreshing to see how I am able to target several platforms at once.

The javascript plus QML combination made it really easy to pick up for me and I am certain sure that many devs can migrate from Web only into multi-platform in a fast manner.

And there is also the possibility to implement C++ code if the need arises to support and bridge native libraries.

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Twilio has well documented APIs and examples. There are several tutorials, videos and Q&As regarding their services. So, usability is very good. I must say that advanced knowledge of telephony, API/Programming and error-handling is essential to make good use of Twilio. It's not just plug-and-play unless you are integrated with a system that has all of the programming built for it.

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Twilio executes what it is designed to do: send SMS messages at scale while providing very good deliverability. I believe that Twilio is very good at what we use for adding SMS messages to our comms strategy. We can see those messages get opened and replied to, which is exactly what we are looking to achieve.

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I have not had to communicate with Twilio support in the last 3 years but my past experience with them has been very positive. They replied to my previous requests promptly and kept me well informed to resolve my inquiries. With their documentation that's available, I hardly imagine why anyone would need to contact support since it's all there in a concise and easy to understand format. It would probably take you longer to type out a support ticket than to just open their doc websites.

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The developer APIs and SDKs are super easy to follow.

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The helpful, responsive customer support. In contrast to frameworks like Flutter, you can count on a professional team that can help you out if needed

We evaluated many fundraising-based text-to-give programs and found the subscriptions prohibitively expensive for our small scale and uncertain first few years of development. While we may be willing to invest that kind of money after discovering how things work, we're happy with Twilio now and have no desire to start over.

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Being in South Africa, direct local currency support would be nice

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• product not released so not applicable.

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• We found that associates who had the opportunity to respond to a survey about their assigned job were 37% more likely to return to a job site
• We were able to reduce the number of resources required to manually respond to associates using Twilio Studio, so those resources could have more time to complete other tasks
• We were able to scale the number of associates who received survey messages at least by a factor of 8 without increasing our resource demand

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info