FieldService360 vs. SAP Field Service Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FieldService360
Score 0.0 out of 10
N/A
FieldService360 is cloud-based field service solution. It gives companies full control over every aspect of the service cycle, from initial call to eventual completion. FieldService360 includes robust capabilities for technician management, dispatching, contract management, invoicing, inventory control, warranty management, and payment. It also offers optional real-time Google Maps integration. One of the unique features included in the software is the 360 degree feature, which gives users a…N/A
SAP Field Service Management
Score 8.6 out of 10
N/A
Based on Coresystems' field service management software acquired by SAP in 2018, SAP Field Service Management provides a cloud-based / SaaS digital field service management solution that supports front- and back-office processes, and enables team collaboration while keeping customers informed. It supports real-time scheduling, dispatch, and job tracking and workers in real time, assisted by AI and presented as a Gantt chart or in map view.N/A
Pricing
FieldService360SAP Field Service Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FieldService360SAP Field Service Management
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Best Alternatives
FieldService360SAP Field Service Management
Small Businesses
Method:CRM
Method:CRM
Score 9.3 out of 10
Method:CRM
Method:CRM
Score 9.3 out of 10
Medium-sized Companies
Oracle Service
Oracle Service
Score 8.2 out of 10
Oracle Service
Oracle Service
Score 8.2 out of 10
Enterprises
Oracle Service
Oracle Service
Score 8.2 out of 10
Oracle Service
Oracle Service
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FieldService360SAP Field Service Management
Likelihood to Recommend
-
(0 ratings)
7.9
(5 ratings)
Usability
-
(0 ratings)
8.2
(5 ratings)
User Testimonials
FieldService360SAP Field Service Management
Likelihood to Recommend
BiznusSoft
No answers on this topic
SAP
It covers all standard functionalities one business is looking for there jobs and outages to be planned using skills , dispatching, scheduling, Time and material and activities with Smartforms along with the review processes All type of outages can be taken care in terms of predictive maintainance, preventive or emergency or onsite job repair process etc
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Pros
BiznusSoft
No answers on this topic
SAP
  • In my experience, SAP Field Service Management is user friendly
  • SAP Field Service Management has good integration with c4c and s4
  • In my experience, SAP Field Service Management has easy configuration
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Cons
BiznusSoft
No answers on this topic
SAP
  • In my opinion, there is room for improvement for SAP Field Service Management to be More user friendly
  • I think there is room for improvement for SAP Field Service Management to be More offline
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Likelihood to Renew
BiznusSoft
No answers on this topic
SAP
Though it is good tool but still having issues with stability and need good amount of technical support to implement
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Usability
BiznusSoft
No answers on this topic
SAP
SAP Field Service Management offers extensive functionality for managing field operations but has a moderate learning curve. Its design emphasizes capability and integration over simplicity, which can challenge new users, particularly those unfamiliar with SAP’s interface conventions.
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Support Rating
BiznusSoft
No answers on this topic
SAP
Support is not very good
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Alternatives Considered
BiznusSoft
No answers on this topic
SAP
Have used GCSS-Army
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Return on Investment
BiznusSoft
No answers on this topic
SAP
  • Better usability for dispatchers and technicians
  • Faster and more clear service for Customers
  • Increase in revenue from Service
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ScreenShots

FieldService360 Screenshots

Screenshot of Desktop Item PageScreenshot of Desktop Quotes DetailScreenshot of Dispatch Console Popup - Service OrderScreenshot of Dispatch ConsoleScreenshot of Mobile Service Order DetailScreenshot of Mobile Stock Transfer