Name: FieldService360
Author: BiznusSoft

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Product Lifecycle Management (PLM)

Development

Business Intelligence (BI)

Collaboration

Digital Rights Management (DRM)

Enhanced 911 (E911)

Facility Management

IP PBX

Operational Analytics

Policy Management

Enterprise

Accounting

Invoicing

Nonprofit Accounting

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

Employee Scheduling

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Performance Management (APM)

Archiving

Build Automation

Cloud Cost Management

Cloud Storage

Code Review

Configuration Management Databases

Data Mapping

Density-Optimized Servers

Email Encryption

Firewall Security Management

Fraud Detection

IP Address Management (IPAM)

IT Service Providers

Integration Platform as a Service (iPaaS)

Log Management

Managed DNS

Network Performance Monitoring

Software-Defined WAN

System Monitoring

Web Scraping

WiFi Hotspot

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audio Editing

Content Management

Email Deliverability

Email Marketing

Marketing Automation

Online Proofing

Search Engine Marketing (SEM)

Social Media Management

Social Media Marketing

Survey & Forms Building

Web Analytics

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Product Configuration

Social Commerce

Sales

Laboratory Information Management

Membership Management

Roofing

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Mhelpdesk

Method:CRM

Method Integration Inc.

Kickserv

Jobber

Jobber - Field Service Software

e-automate

ECI Software Solutions

Salesforce Field Service

Salesforce

ServiceTitan

ServiceMax

SAP Field Service Management

Simpro

Simpro Software

ServiceTrade

Salesforce Sales Cloud

DocuSign

FieldService360 is a software solution aimed at streamlining and enhancing field service operations. According to the vendor, it caters to businesses of various sizes, including small to large-sized companies in industries such as HVAC, plumbing, electrical, telecommunications, manufacturing, distribution, facilities management, construction, and contracting.

## Key Features

**Account Management**: According to the vendor, the software allows users to store and manage account-related information, including prospects, customers, and vendors. It provides features to generate quotations, work orders, and invoices, and automate approval processes for contracts.

**Workforce Management**: The vendor claims that the software enables efficient tracking and management of employee information, including skill sets, pay rates, and categorization based on skills, region, and expertise. It also offers integration with Google Maps to monitor technicians' locations.

**Inventory Management**: According to the vendor, users can set up multiple inventory sites, reserve inventory for work orders, and perform stock adjustments and transfers between sites while maintaining accurate transaction records.

**Dispatch Console**: The vendor states that the software provides a calendar view to manage work orders, assign technicians based on availability, and integrates with Salesforce calendar and Google Maps for real-time updates on schedules and customer locations.

**Agreement and Warranty Management**: According to the vendor, users can reference agreements and warranties on installed products, define periodic visits, and track expenses incurred by workers on a work order. The software also allows attaching warranties to agreements to track coverage duration.

**Purchase Order Management**: The vendor claims that the software offers strategic creation of purchase orders based on existing parts requisitions and inventory thresholds. Users can manage the entire purchase order process, from ordering to receiving inventory, within the system.

**Customer Community Portal**: According to the vendor, the software provides a mobile-optimized portal for customers to track work order history, service history, and purchased/rental assets. It also enables customers to provision quotes, return merchandise authorizations (RMA), and service orders.

**Partner Community Portal**: The vendor states that the software offers a mobile-optimized portal for partners to check assigned jobs, update job statuses, and submit their own orders. It also allows partner vendors to access the item catalog for ordering supplies.

**Mobile Technologies**: According to the vendor, the software supports various mobile technologies, allowing technicians to manage accounts, inventory, work orders, and log time directly from their mobile devices. It also provides features to capture customer signatures and conduct surveys for technician performance.


FieldService360 is cloud-based field service solution.  It gives companies full control over every aspect of the service cycle, from initial call to eventual completion. FieldService360 includes robust capabilities for technician management, dispatching, contract management, invoicing, inventory control, warranty management, and payment. It also offers optional real-time Google Maps integration. 

One of the unique features included in the software is the 360 degree feature, which gives users a complete view of a client's full history at a single glance. From the client page, users can quickly and easily create sales orders, check on warranties, put in a service order, and more, all without having to navigate from the page. This provides better visibility and control over the service process, while also helping the company offer the quickest, most effective service every time.

FieldService360 is built on the force.com platform, so businesses can be assured of the software's reliability. Also, the software is entirely web-based, so field techs can quickly access critical data and take payment while out on a job, while dispatchers and managers alike can quickly check on the status of each service call from anywhere, including mobile devices.

Mhelpdesk is a field service software solution that manages field technicians, work orders, employee scheduling, and client billing. By combining and integrating multiple business management tools, Mhelpdesk provides a solution that eliminates double-data entry while giving business owners visibility over their field technicians in real-time.

mHelpDesk

Method:crm is a QuickBooks-integrated, cloud-based CRM platform.

Contact Management

CRM Pro

CRM Enterprise

CRM Multi-Entity

FieldService360

Applications that support field technicians and other staff in the field. Typically include scheduling and dispatching capabilities.

Field Service Management

BiznusSoft is a Software as a Service Provider with a vision to provide maintenance-free business solutions to companies worldwide. BiznusSoft solutions are built on the award-winning Force.com &amp; Mobile platforms and are supported 24-7. 

Our Products:

FieldService360

FieldService360 is a cloud-based field service management solution, which aims to improve the productivity of your service center, grow sales, and increase customer satisfaction. Our vision is to make your field service management processes simple, intelligent, and affordable, and to help you run an efficient, profitable, and customer-savvy service center. With this software, you can create sales orders directly from a call, see a full view of every client's history at a glance, track and dispatch your customers' service needs, track technician locations and time stamps through automated GPS, and follow inventory streams in real-time.

HRMSSoft

HRMSSoft is a complete HCM solution based in the cloud. Some of the main features include Talent Management, Operations Management, Compensation Management, Benefits Management, Absence Management, Payroll Management and Performance Management. This software is a mobile, affordable, and scalable way to enhance employee productivity.

TelSell

TelSell is a complete call center management solution built in the cloud. Features include Account Management, Agent Management, Service Management, Order Management, Inventory Management, Distribution Management, Finance Management and Analytic Management. This software provides a fill view of each customer, boosts agent productivity, reduces cost of operation, increases sales by giving customers portal access, and improves the fulfillment process. It offers complete integration to IVR vendors and provides full mobile support on the industry’s leading devices.

BiznusSoft

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Field Service Management Software

FieldService360

Overview

What is FieldService360?