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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FileBound

    Score5 out of 10
    N/AUpland FileBound is a document management system that enables reliable, user-friendly content workflow.N/A

    PagerDuty

    Score8.5 out of 10
    N/APagerDuty, Inc. (NYSE:PD) provides digital operations management. Serving organizations of all sizes, PagerDuty aims to help them deliver a perfect digital experience to their customers, every time.

    $25

    per month per user

    Pricing
    FileBoundPagerDuty
    Editions & Modules
    No answers on this topic
    Professional
    $25
    per month per user
    Business
    $49
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    FileBoundPagerDuty
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    FileBoundPagerDuty
    Considered Both Products
    Upland Software
    No answer on this topic
    PagerDuty
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    158 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    134 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    153 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    99%
    Lived up to sales and marketing promises
    95 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    110 Answers
    Features
    FileBoundPagerDuty
    Enterprise Content Management
    Comparison of Enterprise Content Management features of FileBound and PagerDuty
    Feature
    FileBound
    8.7
    1 Ratings
    7% above category average
    PagerDuty
    -
    Ratings
    Content capture & imaging10.01 Ratings00 Ratings
    File sync, storage & archiving9.01 Ratings00 Ratings
    Document management10.01 Ratings00 Ratings
    Records management8.01 Ratings00 Ratings
    Content search & retrieval5.01 Ratings00 Ratings
    Security, risk management & information governance10.01 Ratings00 Ratings
    Best Alternatives
    FileBoundPagerDuty
    Small Businesses
    Egnyte
    Score9.3 out of 10
    No answers on this topic
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    No answers on this topic
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FileBoundPagerDuty
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.6
    (173 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (6 ratings)
    Usability
    -
    (0 ratings)
    7.3
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (86 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    FileBoundPagerDuty
    Likelihood to Recommend
    Upland Software
    Filebound is great for documents that have been archived or not needed on a day to day basis. It serves it purpose as a storage/filing system to digitize any previous "hard copy" filing system. But for the day to day accessibility, I find other programs to be more responsive and quicker to use. Also, In order to use or edit any document uploaded to Filebound, you currently have to re-download the document onto your computer to edit. If the editing capabilities were streamlined for quicker response that would also be a plus.
    Incentivized
    Read full review
    PagerDuty
    To be sincere, PagerDuty is a powerful, intelligent, and dependable on-call and incident management tool that provides amazing solutions to our company. Therefore, if someone is looking for reliability and accuracy in incident management, I will not hesitate to recommend PagerDuty. It is easy to use, and it will give you value for money.
    Read full review
    Pros
    Upland Software
    • Filebound is easily to upload documents onto and file into the proper location. You can easily find a file on your computer and have it uploaded within seconds
    • Filebound gives you customization so you can create your own folders, criteria needed to file and search for uploaded documents. You have options of file types, names, certain fields of information to display when searching for files.
    • Filebound allows you to download and print your saved documents quickly for future access. There is no limit to how you can use your scanned documents
    Incentivized
    Read full review
    PagerDuty
    • PagerDuty sends the alerts set on high severity incidents on time and never misses any single instance.
    • PagerDuty help to send alert to mobile calls and Team channel for outage.
    • PagerDuty also resolves some of the high severity incidents as part of self healing mechanism.
    Incentivized
    Read full review
    Cons
    Upland Software
    • Searching for Documents. Filebound does not allow you to look in differing file types for a specific document. You have to search each file type individually. And we have found that spaces or symbols are needed in front of the entered search information in order for Filebound to do a more broad search.
    • You cannot move uploaded around, if you have more than one scan in a file. Once they are uploaded into a location, you cannot move it, you can only delete it and re-scan it into the proper file.
    • If it was possible to simply drag and drop a file into Filebound to start the upload process, that would save time.
    Incentivized
    Read full review
    PagerDuty
    • When I open PagerDuty the page does look a little cluttered or busy.
    • It would be nice to go to the page with clear and straightforward instructions on what I must address.
    • Ability to change the color background.
    • Add a timer and alarms for tasks that need completed.
    Incentivized
    Read full review
    Likelihood to Renew
    Upland Software
    No answers on this topic
    PagerDuty
    They have been rock solid for us thus far and are not very expensive and to be honest no time to evaluate other software at this point.
    Incentivized
    Read full review
    Usability
    Upland Software
    No answers on this topic
    PagerDuty
    The UI is more complex than I would like. Part of the challenge is that most users use PagerDuty infrequently; I don't remember how I changed a policy last time. Another part of the challenge is that some users expect alerting to be a trivial feature, and are reluctant to invest any time in reading the documentation.
    Incentivized
    Read full review
    Support Rating
    Upland Software
    No answers on this topic
    PagerDuty
    PagerDuty is reliable and easy to set up. It gives an effective way to notify the team about critical incidents which results in a faster turnaround time on issues. users can customize their alerts rules based on their preferences. Overall it's effective and easy to use which adds great business value.
    Incentivized
    Read full review
    Implementation Rating
    Upland Software
    No answers on this topic
    PagerDuty
    When I setup notifications to PD thru the Python API I was impressed with the ease with which I could set up the software/service.
    Incentivized
    Read full review
    Alternatives Considered
    Upland Software
    No answers on this topic
    PagerDuty
    OpsGenie was useful, mainly for teams already using Atlassian tools, and xMatters was good for handling team communication during incidents, but PagerDuty felt more complete for managing the full incident process in one place. We went with PagerDuty because it manages alerts, escalations, and on-call duties in a more organized and dependable way, which fits better with how our teams work daily.
    Read full review
    Return on Investment
    Upland Software
    • I don't have numbers, but our organization was able to go from having three large off-site and one on-site storage units to having none. This saved money on a monthly and yearly basis.
    Incentivized
    Read full review
    PagerDuty
    • Allow our service to be available 24/7 with minimal downtime, improving customer experience
    • Monitor incidents and allow us to customize/schedule alert notifications, making engineers' jobs easier and preventing turnover
    • Prevent SEVs that could deteriorate, bring down our service, and cost us millions of dollars from loss in bookings
    Incentivized
    Read full review
    ScreenShots

    PagerDuty Screenshots

    Screenshot of Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])Screenshot of the Machine Learning with Technical Service Dependencies, used to better understand related incidents.Screenshot of a glimpse of service health and team performance via PagerDuty’s Intelligent Dashboards.