| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 PagerDuty | Score8.4 out of 10 | N/A | PagerDuty, Inc. (NYSE:PD) provides digital operations management. Serving organizations of all sizes, PagerDuty aims to help them deliver a perfect digital experience to their customers, every time. | $25 per month per user |
| PagerDuty | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| ||||||||||
| Offerings |
| ||||||||||
| Entry-level Setup Fee | No setup fee | ||||||||||
| Additional Details | Discount available for annual pricing. | ||||||||||
| More Pricing Information | |||||||||||
| PagerDuty | |
|---|---|
| Considered Both Products | Chose PagerDuty SKIP Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose PagerDuty We selected PagerDuty because it does provide monitoring of issues, incidents, outages and also it does have alert systems which is at higher standard. PagerDuty also provides calling facility for any outage scenario, the person in On-Call will get notified by a call which is … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose PagerDuty Incentivized Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose PagerDuty PagerDuty provides indepth analysis of the system failure and it only notify one time instead of multiple times for same system failure notification. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose PagerDuty Incentivized Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose PagerDuty Its an overall better product which has no downtime. It has the fastest incident response time and provides all the features at a competitive price. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose PagerDuty Its overall better than every other tool coz it combines alerts automation analytics and ecosystem support. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose PagerDuty Pager duty is better than OpsGenie because it offers stronger automation, smarter incident workflows, deeper integrations and better reporting. Teams respond faster, follow consistent processes, and handle complex incidents more efficiently, making it more suitable for growing … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose PagerDuty Only 1 thing, it's cheaper than OpsGenie; both eventually do the same work, but PagerDuty does it better and cheaper. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose PagerDuty I haven't used it hardcore, but it was ok may be I haven't got the full gist of it, but I really think PagerDuty is really superior to it. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose PagerDuty There were more features and more ways to contact the provider. Ring Central would send out a call. I don't remember sending an email or text when I was paged. It seemed it was only an app on my phone and not located on my computer, where I could access it when I was working on … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose PagerDuty Pagerduty is user adaptive and an indsutry leader in the incident managment/alerting management. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
99% Would buy again 158 Answers | |
| Delivers good value for the price | |
99% Delivers good value for the price 134 Answers | |
| Happy with the feature set | |
96% Happy with the feature set 153 Answers | |
| Lived up to sales and marketing promises | |
99% Lived up to sales and marketing promises 95 Answers | |
| Implementation went as expected | |
97% Implementation went as expected 110 Answers | |
| PagerDuty | |
|---|---|
| Likelihood to Recommend | 8.5 |
| Likelihood to Renew | 8.8 |
| Usability | 7.3 |
| Support Rating | 9.0 |
| Implementation Rating | 8.2 |
| PagerDuty | |
|---|---|
| Likelihood to Recommend |
|
| Pros |
|
| Cons |
|
| Likelihood to Renew |
|
| Usability |
|
| Support Rating |
|
| Implementation Rating |
|
| Alternatives Considered |
|
| Return on Investment |
|
| ScreenShots | PagerDuty Screenshots![Screenshot of Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])](https://media.trustradius.com/product-screenshots/kf/M5/L6SIK3HGD31M.png)   |
