Filecamp vs. SugarSync

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Filecamp
Score 8.2 out of 10
Mid-Size Companies (51-1,000 employees)
Filecamp is a cloud-based Digital Asset Management (DAM) solution with unlimited users. According to the vendor, with Filecamp users can showcase and share files with clients or with other parts of the organization. Customers can have their own custom branding and password protection if required. Using different download presets, anyone can be allowed to quickly download the right resolution of images. Filecamp is designed to make it easy to organize and search thousands of rich media…
$29
per month
SugarSync
Score 4.1 out of 10
N/A
SugarSync is a cloud storage and backup solution designed for small businesses.
$7.50
per month
Pricing
FilecampSugarSync
Editions & Modules
Basic
$29
per month
Advanced
$59
per month
Professional
$89
per month
100 GB
$7.49
per month
250 GB
$9.99
per month
500 GB
$18.95
per month
Offerings
Pricing Offerings
FilecampSugarSync
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThere are 3 plans to available to meet various needs and budget. All plans come with unlimited users and free bandwidth. Plans can be upgraded, downgraded, or storage can be added to an account at any time. There are no startup costs.
More Pricing Information
Community Pulse
FilecampSugarSync
Features
FilecampSugarSync
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Filecamp
-
Ratings
SugarSync
9.4
8 Ratings
12% above category average
Versioning00 Ratings8.06 Ratings
Video files00 Ratings9.05 Ratings
Audio files00 Ratings10.05 Ratings
Document collaboration00 Ratings10.07 Ratings
Access control00 Ratings10.08 Ratings
File search00 Ratings9.08 Ratings
Device sync00 Ratings10.08 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Filecamp
-
Ratings
SugarSync
9.7
8 Ratings
12% above category average
User and role management00 Ratings10.07 Ratings
File organization00 Ratings9.08 Ratings
Device management00 Ratings10.08 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Filecamp
-
Ratings
SugarSync
10.0
8 Ratings
15% above category average
Performance00 Ratings10.08 Ratings
Reliability00 Ratings10.08 Ratings
Storage Reports00 Ratings10.06 Ratings
Best Alternatives
FilecampSugarSync
Small Businesses
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
IDrive Online Backup and Object Storage e2
IDrive Online Backup and Object Storage e2
Score 9.2 out of 10
Medium-sized Companies
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Enterprises
MediaValet
MediaValet
Score 9.0 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FilecampSugarSync
Likelihood to Recommend
8.2
(2 ratings)
10.0
(10 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(3 ratings)
Support Rating
9.1
(2 ratings)
10.0
(1 ratings)
User Testimonials
FilecampSugarSync
Likelihood to Recommend
Filecamp
Filecamp lets you share assets with your team or external stakeholders. I was the admin (in my previous position) for a Filecamp install for +300 users. The assets can be available to all or you can share them with granular permissions. You can store images, videos, documents and other types of files. There's nothing I actually dislike... perhaps I'd like better reporting tools. But it's no biggie.
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Ziff Davis Inc
When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
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Pros
Filecamp
  • Very fast and helpful tech support.
  • Easy-to-use interface.
  • Advanced features.
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Ziff Davis Inc
  • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
  • Works in the background - although this is true for all
  • You can share with others - including those who do not use SugarSync
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Cons
Filecamp
  • We are missing an InDesign plugin.
  • Would be nice if you could give access to a folder but not to a subfolder or even a specific file within it. No other platform does this properly so this would really set Filecamp apart in my opinion.
  • Custom thumbnails too complicated to create.
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Ziff Davis Inc
  • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
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Likelihood to Renew
Filecamp
No answers on this topic
Ziff Davis Inc
1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
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Support Rating
Filecamp
Extremely fast and helpful support. Our problems get solved in a matter of minutes
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Ziff Davis Inc
Customer service is amazing, they are always fast to respond and very helpful.
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Alternatives Considered
Filecamp
Unlimited users and ease of use! I like that Filecamp is our one-stop-shop for all our digital assets. It's so easy that we never have to explain our users or clients how it works. We're OS X users and everything seems really familiar which helps. Everyone who has interacted with it (team members, clients, and external press contacts) have been very happy with their experience.
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Ziff Davis Inc
SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
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Return on Investment
Filecamp
  • Filecamp helped us manage our assets easily and cost-effectively.
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Ziff Davis Inc
  • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
  • We achieved faster project collaboration with SugarSync.
Read full review
ScreenShots

Filecamp Screenshots

Screenshot of Filecamp features and interactivityScreenshot of Search and TagsScreenshot of Custom brandingScreenshot of Online proofing