Filecamp vs. SugarSync

Filecamp lets you share assets with your team or external stakeholders. I was the admin (in my previous position) for a Filecamp install for +300 users. The assets can be available to all or you can share them with granular permissions. You can store images, videos, documents and other types of files. There's nothing I actually dislike... perhaps I'd like better reporting tools. But it's no biggie.

When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.

Incentivized

• Very fast and helpful tech support.
• Easy-to-use interface.
• Advanced features.

• Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
• Works in the background - although this is true for all
• You can share with others - including those who do not use SugarSync

Incentivized

• We are missing an InDesign plugin.
• Would be nice if you could give access to a folder but not to a subfolder or even a specific file within it. No other platform does this properly so this would really set Filecamp apart in my opinion.
• Custom thumbnails too complicated to create.

• Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.

Incentivized

1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse

Extremely fast and helpful support. Our problems get solved in a matter of minutes

Customer service is amazing, they are always fast to respond and very helpful.

Incentivized

Unlimited users and ease of use! I like that Filecamp is our one-stop-shop for all our digital assets. It's so easy that we never have to explain our users or clients how it works. We're OS X users and everything seems really familiar which helps. Everyone who has interacted with it (team members, clients, and external press contacts) have been very happy with their experience.

SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.

Incentivized

• Filecamp helped us manage our assets easily and cost-effectively.

• There were some opensource alternatives but we wanted something with better support which SugarSync offers.
• We achieved faster project collaboration with SugarSync.

Incentivized