Filecamp vs. WeTransfer

Filecamp lets you share assets with your team or external stakeholders. I was the admin (in my previous position) for a Filecamp install for +300 users. The assets can be available to all or you can share them with granular permissions. You can store images, videos, documents and other types of files. There's nothing I actually dislike... perhaps I'd like better reporting tools. But it's no biggie.

It is the most appropriate tool to quickly share documents with someone you don't want to give access to your company's own online library, yet you have to share files. It's great that there's no need to create a user, nor for uploading or downloading files. Just have in mind that the documents on the link have an expiration day!

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• Very fast and helpful tech support.
• Easy-to-use interface.
• Advanced features.

• You don't have to sign up for an account, you can just use it when visiting the website.
• It is really simple and straightforward to use.
• It has never failed me.
• It tells you when your files have been successfully sent and when the other person downloaded it.

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• We are missing an InDesign plugin.
• Would be nice if you could give access to a folder but not to a subfolder or even a specific file within it. No other platform does this properly so this would really set Filecamp apart in my opinion.
• Custom thumbnails too complicated to create.

• With the free version, you are limited to 2GB of file transferring. Likely if you are sending lots of files, you'll be upgrading to Plus instead.
• Download links expire after a certain amount of time. It's important to download each link immediately and not forget where you left the downloaded files.

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WeTransfer is one of the most usable software. Incredibly smart and simple interface that I’m not sure has a comparable example that is as easy to use. The immediate ability to do what WeTransfer provides a solution for is a genius-level move from the creators. Well done, WeTransfer, well done.

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WeTransfer is extremely reliable 99% of the time. There has been twice in 4 years that their service was unavailable due to server outage for several hours.

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Extremely fast and helpful support. Our problems get solved in a matter of minutes

I've only reached out to WeTransfer support once, but they were prompt, courteous, and answered my question. I assume that future interactions would be the same, I'm looking forward to being a long term customer.

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Unlimited users and ease of use! I like that Filecamp is our one-stop-shop for all our digital assets. It's so easy that we never have to explain our users or clients how it works. We're OS X users and everything seems really familiar which helps. Everyone who has interacted with it (team members, clients, and external press contacts) have been very happy with their experience.

While Dropbox does offer features that WeTransfer does not in terms of collaboration & organization, WeTransfer is the better option for simple file transfers. In my experience, WeTransfer is much faster for uploads & downloads. The premium version of WeTransfer also offers a lot of customization options that Dropbox does not.

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• Filecamp helped us manage our assets easily and cost-effectively.

• When we've had our BETA testing programs for our products, we always used WeTransfer to send our BETA version of our products. Doing this using WeTransfer was free and we also didn't have to worry about unauthorized people later down the road downloading these versions as WeTransfer deletes the files after a small number of days.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info