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FileHold Document Management vs. Thomson Reuters HighQ

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FileHold Document Management

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    FileHold is a document and records management software. FileHold is integrated with both Microsoft Office and Microsoft Teams and provides secure single log in to both FileHold and Office 365. FileHold can be deployed on a customers own servers or private cloud or hosted by FileHold on the Azure Cloud Standard features include; document scanning, version control, search, tagging, full user audit trail, archiving and scheduled disposition. Out of the box, users can search the FileHold…

    $30

    per month per seat

    HighQ

    Score8 out of 10
    N/AHighQ Collaborate, now from Thomson Reuters (acquired 2019) is a cloud-based enterprise collaboration platform, featuring secure file sharing but also means for sharing documents with users outside the enterprise, as well as a user-interface optimized for mobile devices and intuitive interface, with real-time communication.N/A
    Pricing
    FileHold Document ManagementHighQ
    Editions & Modules
    FileHold Enterprise
    $10.00
    Per user / month
    FileHold installed on cusomers own Cloud or in house server
    $15.00
    per month per seat
    FileHold Express for 5 users
    $15.00
    per user / month
    FileHold Cloud, Fully hosted on Microsoft Azure
    $30.00
    per month per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    FileHold Document ManagementHighQ
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsIn all cases the price per user will decrease as more users are added to the system. FileHold has many optional and custom features that can be chosen and will change the price. For outright purchase of a license there is an optional 20% per year support and upgrade fee.—
    More Pricing Information
    Features
    FileHold Document ManagementHighQ
    Project Management
    Comparison of Project Management features of FileHold Document Management and Thomson Reuters HighQ
    Feature
    FileHold Document Management
    -
    Ratings
    Thomson Reuters HighQ
    8.2
    2 Ratings
    6% above category average
    Task Management00 Ratings8.01 Ratings
    Scheduling00 Ratings8.01 Ratings
    Workflow Automation00 Ratings9.01 Ratings
    Mobile Access00 Ratings9.32 Ratings
    Search00 Ratings9.62 Ratings
    Visual planning tools00 Ratings5.01 Ratings
    Communication
    Comparison of Communication features of FileHold Document Management and Thomson Reuters HighQ
    Feature
    FileHold Document Management
    -
    Ratings
    Thomson Reuters HighQ
    8.6
    2 Ratings
    7% above category average
    Chat00 Ratings9.01 Ratings
    Notifications00 Ratings9.02 Ratings
    Discussions00 Ratings9.01 Ratings
    Surveys00 Ratings6.01 Ratings
    Internal knowledgebase00 Ratings10.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of FileHold Document Management and Thomson Reuters HighQ
    Feature
    FileHold Document Management
    -
    Ratings
    Thomson Reuters HighQ
    9.4
    2 Ratings
    15% above category average
    Versioning00 Ratings10.01 Ratings
    Video files00 Ratings9.01 Ratings
    Audio files00 Ratings9.01 Ratings
    Document collaboration00 Ratings9.22 Ratings
    Access control00 Ratings9.22 Ratings
    Advanced security features00 Ratings10.02 Ratings
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    User Ratings
    FileHold Document ManagementHighQ
    Likelihood to Recommend
    7.0
    (3 ratings)
    9.2
    (2 ratings)
    Usability
    6.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FileHold Document ManagementHighQ
    Likelihood to Recommend
    FileHold Systems Inc
    Scenarios that FileHold Document Management documents are well suited are to store documents, manage them and share them with other employees through the cloud. FileHold Document Management does a good job at all of these in addition to the fast loading time and ample storage space. However, other software such as good drive still remain better due to its ease of use and accessibility.
    Incentivized
    Read full review
    Thomson Reuters
    HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis. For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis. Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
    Incentivized
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    Pros
    FileHold Systems Inc
    • FileHold scales well and can serve small companies up to enterprises with thousands of users.
    • Powerful workflow and approval processes.
    • MS Office Integration, version control, a powerful search engine, and cloud availability.
    Incentivized
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    Thomson Reuters
    • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
    • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
    • Reliability. The product is cloud-based and rarely, if ever, unavailable.
    Incentivized
    Read full review
    Cons
    FileHold Systems Inc
    • Whenever there was an update done to the program, we would run into multiple issues.
    Incentivized
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    Thomson Reuters
    • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
    Incentivized
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    Usability
    FileHold Systems Inc
    FileHold is the ideal solution if you are looking for an electronic library with workflow functionality. The ease of use and integration with other tools we already use was also a huge incentive. It also allows us to import and export data. The search features and the ability to accept electronic signatures further made our lives easier.
    Incentivized
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    Thomson Reuters
    No answers on this topic
    Performance
    FileHold Systems Inc
    FileHold was easy to implement as well as to configure to meet our organization's business requirements. We all found the search capabilities to be wonderful, reducing the time it takes to find a particular document. FileHold is easy even for the most novice of users to become productive in a very short amount of time.
    Incentivized
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    Thomson Reuters
    No answers on this topic
    Support Rating
    FileHold Systems Inc
    No answers on this topic
    Thomson Reuters
    The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
    Incentivized
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    Alternatives Considered
    FileHold Systems Inc
    I selected file storage document because it has better security feature and some employees are used to the software already. Also, I wanted to try out new software to see if there are better software out there than what I'm currently using. Google Drive doesn't offer too much security in term of their file storage feature.
    Incentivized
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    Thomson Reuters
    I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
    Incentivized
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    Return on Investment
    FileHold Systems Inc
    • Faster approval process
    • Better relationships with our plant [locations]
    • Improved employee efficiency by making the approval process faster
    • Improved employee efficiency by allowing employees to find documents faster through the search function
    Incentivized
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    Thomson Reuters
    • Permits fairly simple administration by a single person for hundreds of Extranets
    • One shop stopping for reliable, secure document sharing and signing with external parties
    • Simple enough to use that internal and external users do not need training to take advantage of the product.
    Incentivized
    Read full review
    ScreenShots

    FileHold Document Management Screenshots

    Screenshot of Adding documents from Microsoft officeScreenshot of The Library treeScreenshot of FileHold architecture