11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Likelihood to Recommend

FileWall

FileWall is great solution to protect your end-users from malicious attachments. If your company often sending and receiving email attachments (even from trusted customers, sometimes accounts can be compromised), FileWall will safe-guard your environment. Very low price makes FileWall available for SMBs. With pretty straight-forward implementation and configuration process our IT department was able to configure the solution in our system within 1 day without any additional training.
Taras Fedus | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.
Franklin Lara | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

FileWall
9.4
Trend Micro Smart Protection Suite, with XGen
Anti-malware
FileWall
9.4
Trend Micro Smart Protection Suite, with XGen
Cusomizability
FileWall
9.4
Trend Micro Smart Protection Suite, with XGen
Data Loss Protection
FileWall
9.4
Trend Micro Smart Protection Suite, with XGen
Threat Detection
FileWall
9.4
Trend Micro Smart Protection Suite, with XGen
Management Tools
FileWall
9.4
Trend Micro Smart Protection Suite, with XGen

Endpoint Security

FileWall
Trend Micro Smart Protection Suite, with XGen
8.9
Anti-Exploit Technology
FileWall
Trend Micro Smart Protection Suite, with XGen
9.1
Endpoint Detection and Response (EDR)
FileWall
Trend Micro Smart Protection Suite, with XGen
9.0
Centralized Management
FileWall
Trend Micro Smart Protection Suite, with XGen
9.2
Hybrid Deployment Support
FileWall
Trend Micro Smart Protection Suite, with XGen
8.4
Infection Remediation
FileWall
Trend Micro Smart Protection Suite, with XGen
8.9
Vulnerability Management
FileWall
Trend Micro Smart Protection Suite, with XGen
9.0
Malware Detection
FileWall
Trend Micro Smart Protection Suite, with XGen
9.0

Pros

FileWall

  • Easy to implement, it is one click to activate service.
  • FileWall admin console straight forward and user-friendly, Also dashboard gives great insights.
  • Very economical, price of $1 per user/month is more than affordable with discount for annual subscription.
Anonymous | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

  • Real time threat intelligence using updates from global threat intelligence network.
  • Advanced built-in threat detection and response capabilities.
  • Ability to detect advanced malware, behavior and communications.
  • Flexibility to deploy with on-premise or cloud or hybrid.
  • Single management console to manage all layers of security.
Ravinder Beniwal | TrustRadius Reviewer

Cons

FileWall

  • It's only available on the Microsoft Marketplace. Would like to see it available through other channels.
Sanjay Kumar | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

  • Documentation is something that can be improved here.
  • Licensing is overly complex and needs to be improved for different features/variations.
  • Install is difficult.
Anonymous | TrustRadius Reviewer

Usability

FileWall

FileWall 9.4
Based on 8 answers
FileWall is very simple and intuitive to use. For the price and the functions that it offers, it is the best email attachment safety solution. The admin interface is very user-friendly and the rules are propagated immediately after activating them.
Kostadin Lukov | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

No score
No answers yet
No answers on this topic

Support Rating

FileWall

FileWall 9.4
Based on 8 answers
Filewall customer and technical support is always available and they provide customers with great feedback and full instructions how to achieve desired goals.
Great thing about this product is that you can communicate directly to product creators. If you as a client have some ideas, and want some additions, you can ask them, you will get response in very short period of time.
Anonymous | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

Trend Micro Smart Protection Suite, with XGen 8.1
Based on 10 answers
I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
Melissa Cartee | TrustRadius Reviewer

Alternatives Considered

FileWall

My subscription for Microsoft Exchange is very basic. My subscription doesn't include very reliable email security. If I wanted added security, I need to pay more. With FileWall, I can have a very reliable, very user-friendly email security. It is very cheap and really does the job.
Kathleen Joy Sinangote | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
Anonymous | TrustRadius Reviewer

Return on Investment

FileWall

  • I feel my email is safe.
  • Automatically detects if the email is safe or if can cause harm.
  • Very good investment for SMB.
Kathleen Joy Sinangote | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

  • We have stopped multiple infections of ransomware from spreading.
  • Lost some productivity when database crashed
  • Updates tend to slow system down
Anonymous | TrustRadius Reviewer

Screenshots

Trend Micro Smart Protection Suite, with XGen

Pricing Details

FileWall

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$2.4 per month per user

FileWall Editions & Modules

Edition
FileWall for business$2.401
  1. per user per month
Additional Pricing Details

Trend Micro Smart Protection Suite, with XGen

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Trend Micro Smart Protection Suite, with XGen Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

FileWall
9.4
Trend Micro Smart Protection Suite, with XGen
9.0

Usability

FileWall
9.4
Trend Micro Smart Protection Suite, with XGen

Support Rating

FileWall
9.4
Trend Micro Smart Protection Suite, with XGen
8.1

Add comparison