FileZilla vs. OpenText SendSecure

I use FileZilla to securely upload files that are not permitted to be sent via insecure methods like email or web forms. FileZilla is great to test the ability to "reach" the remote SFTP server and to verify my files arrived. Once I have tested that, then our internal IT group automates the uploads to these third parties, however I can always manually log into FIleZilla to verify the uploads.

Incentivized

It is super easy to use any time we have a need to send something encrypted. It is great, because if we have a client that needs to send us something, we can send that person a link and they are able to use that to send us a protected file.

Incentivized

• Strips away unwanted underlying code from products that produce documents using any Microsoft product that is not needed in our products.
• The nice part is that it strips away hidden code such as ctrl and another digit that is not necessary or can be replaced with the correct coding to produce standard processes such as graphics using ANSI or another protocol as well as line feeds and header masks.
• We are in the process of determining if their pro product will function in the way we want it to across networks rather than going to each workstation to make changes decreasing our productivity.
• We are also evaluating whether their technical support is responsive.

• It is very user-friendly even for users that are not particularly tech-savvy.
• The integration into Outlook makes it so convenient to use.
• Gaining access to the portal is easy as well, so if you are away from your workstation, you can still send things securely.

Incentivized

• Some of it's user interface could be a bit better designed (at least updated) to more of a modern look, but it's not really that big of a deal.
• Inside the software it shows you various windows all embedded in one box. Moving the sizes of those windows around is a bit weird, especially if you just want of the windows to go away.
• From time to time it can hang due to a timeout with the server connection. In those instances, I wish FileZilla would give you a heads up as to why it locked.

Incentivized

• Only compatible with Outlook 2010 or newer.
• Only compatible with Windows OS.
• No other complaints so far.

Incentivized

Excellent software that does what it's meant to do, without complication.

Incentivized

FileZilla is really easy to understand and makes it easy to log into servers to upload files. Moving files around is a breeze (even if it's a little tedious to wait for large quantities to move one by one) and editing html and css files directly is a feature it would be difficult for us to live without

Incentivized

I've never contacted FileZilla support directly, but they are so popular that there are countless tutorials online showing how to connect to any number of web servers, how to configure SSH/SFTP and so on. I feel that because of the popularity of FileZilla, the support from the general user community is sufficient.

Incentivized

Both perform the job they are expected to do, and they are easy to use. The FileZilla software is a desktop-based app, so I can only access it on the device on which it was installed. Cisco Secure Email allows you to send emails as you would normally, but the email and attachments are secure.

Incentivized

None. We were not able to email securely.

Incentivized

• The positive impact is easy file management. Since we have multiple clients some of them have different host providers which offer their own FTP interface. Using FileZilla allows us to use one interface to interact with all of our client files.
• The return on investment is quick turnaround for updating files.

Incentivized

• It allowed us to become HIPAA compliant with email.
• It integrates seamlessly into our current email interface.
• Support we have received has been excellent. Always timely.

Incentivized