TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Firebase

    Score8.2 out of 10
    N/AGoogle offers the Firebase suite of application development tools, available free or at cost for higher degree of usages, priced flexibly accorded to features needed. The suite includes A/B testing and Crashlytics, Cloud Messaging (FCM) and in-app messaging, cloud storage and NoSQL storage (Cloud Firestore and Firestore Realtime Database), and other features supporting developers with flexible mobile application development.

    $0.01

    Per Verification

    TestComplete

    Score8 out of 10
    N/ATestComplete is a GUI test automation tool that enables users of all skill levels to test the UI of every desktop, web, and mobile application. TestComplete is best suited for testers, automation engineers, and QA teams in any industry.

    $2,256

    per license

    Pricing
    FirebaseTestComplete
    Editions & Modules
    Phone Authentication
    $0.01
    Per Verification
    Stored Data
    $0.18
    Per GiB
    Node-Locked Base
    2,256
    per license
    Node-Locked Pro
    3,950
    per license
    Float - Base
    5,077
    per license
    Float - Pro
    7,901
    per license
    Offerings
    Pricing Offerings
    FirebaseTestComplete
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pay for only the modules needed. TestComplete Pro includes all three modules: desktop, web, and mobile, at a bundled price point, as well as access to the parallel testing engine, TestExecute. TestComplete has additional add-ons, including TestExecute and the Intelligent Quality Add-On.
    More Pricing Information
    Community Pulse
    FirebaseTestComplete
    Considered Both Products
    Google
    No answer on this topic
    SmartBear
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    19 Answers
    93%
    Would buy again
    25 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    19 Answers
    88%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    21 Answers
    93%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    15 Answers
    85%
    Lived up to sales and marketing promises
    22 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    19 Answers
    85%
    Implementation went as expected
    22 Answers
    Best Alternatives
    FirebaseTestComplete
    Small Businesses
    IBM Cloud Foundry
    Score8.5 out of 10
    No answers on this topic
    Medium-sized Companies
    IBM Cloud Private
    Score9.6 out of 10
    OpenText UFT One
    Score8 out of 10
    Enterprises
    AWS Elastic Beanstalk
    Score8.6 out of 10
    SoapUI Open Source
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FirebaseTestComplete
    Likelihood to Recommend
    7.5
    (31 ratings)
    7.0
    (88 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.1
    (6 ratings)
    Usability
    7.1
    (6 ratings)
    7.8
    (7 ratings)
    Support Rating
    7.3
    (6 ratings)
    6.6
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.7
    (4 ratings)
    User Testimonials
    FirebaseTestComplete
    Likelihood to Recommend
    Google
    Firebase should be your first choice if your platform is mobile first. Firebase's mobile platform support for client-side applications is second to none, and I cannot think of a comparable cross-platform toolkit. Firebase also integrates well with your server-side solution, meaning that you can plug Firebase into your existing app architecture with minimal effort.
    Firebase lags behind on the desktop, however. Although macOS support is rapidly catching up, full Windows support is a glaring omission for most Firebase features. This means that if your platform targets Windows, you will need to implement the client functionality manually using Firebase's web APIs and wrappers, or look for another solution.
    Incentivized
    Read full review
    SmartBear
    Best suited to smaller unit test or tests broken up, couple of forms at a time Not suited - larger regressions test involving multiple systems. - my main regression involving payments has been unsuccessful for the last 3 years despite all working fine separately and while being watched
    Read full review
    Pros
    Google
    • Analytics wise, retention is extremely important to our app, therefore we take advantage of the cohort analysis to see the impact of our middle funnel (retargeting, push, email) efforts affect the percent of users that come back into the app. Firebase allows us to easily segment these this data and look at a running average based on certain dates.
    • When it comes to any mobile app, a deep linking strategy is essential to any apps success. With Firebase's Dynamic Links, we are able to share dynamic links (recognize user device) that are able to redirect to in-app content. These deep links allow users to share other deep-linked content with friends, that also have link preview assets.
    • Firebase allows users to effectively track events, funnels, and MAUs. With this simple event tracking feature, users can put organize these events into funnels of their main user flows (e.g., checkout flows, onboarding flows, etc.), and subsequently be able to understand where the drop-off is in the funnel and then prioritize areas of the funnel to fix. Also, MAU is important to be able to tell if you are bringing in new users and what's the active volume for each platform (Android, iOS).
    Incentivized
    Read full review
    SmartBear
    • Identifying UI objects and application structure
    • Expandability of tests through scripts and script extensions/plugins
    • low barrier of entry (you can get started quickly, and other's don't need much explanation to contribute on a basic level)
    • Possibility of Jira integration for reporting
    • Relatively few (and usually easy to solve) git conflicts when working simultaneously
    • easy handling of test data, also for iterative tests
    Incentivized
    Read full review
    Cons
    Google
    • Attribution and specifically multi-touch attribution could be more robust such as Branch or Appsflyer but understand this isn't Firebases bread and butter.
    • More parameters. Firebase allows you to track tons of events (believe it's up to 50 or so) but the parameters of the events it only allows you to track 5 which is so messily and unbelievable. So you're able to get good high-level data but if you want to get granular with the events and actions are taken on your app to get real data insight you either have to go with a paid data analytics platform or bring on someone that's an expert in SQL to go through Big Query.
    • City-specific data instead of just country-specific data would have been a huge plus as well.
    Incentivized
    Read full review
    SmartBear
    • TestComplete could stand to have a simplified view for different types of users. For instance, as a manager/architecture guy, I'm not so interested in getting into the code and am more interested in file-based interactions.
    • TestComplete could use more integration with reporting for things like TeamCity to improve test status visibility.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    No answers on this topic
    SmartBear
    We have bigger test automation pack using test complete at the same time we also think this is not good performing tool for large number of test automation scripts.
    Incentivized
    Read full review
    Usability
    Google
    I don't use the Firebase UI much, but rather connect it to GA4. GA4 has a great event model but the GA4 UI and analysis capabilities are limited. It's harder to measure product usage type of engagement but if you have the time and resources to leverage the GA4 to BiqQuery export you'll have all the raw event data you'll need for deep analysis, segmentation, and audience activation.
    Incentivized
    Read full review
    SmartBear
    It is usable when you become accustomed to its quirks. Not using it for two months and then you need to re-learn the quirks for some features (but some quirks are so awful that they will never fade from your memory). So, when using it regularly, it is possible to be quite productive, if no big correction in name mapping is needed.
    Incentivized
    Read full review
    Support Rating
    Google
    Our analytics folks handled the majority of the communication when it came to customer service, but as far as I was aware, the support we got was pretty good. When we had an issue, we were able to reach out and get support in a timely fashion. Firebase was easy to reach and reasonably available to assist when needed.
    Incentivized
    Read full review
    SmartBear
    Some bugs were quickly resolved, but most UX quirks of the tool are just marked "as designed". No follow up for enhancement request.
    Incentivized
    Read full review
    Implementation Rating
    Google
    No answers on this topic
    SmartBear
    If you develop a mobile application and your testing process goes in cloud, probably you will face a problem - how to implement a stable connection between your mobile devices and testing servers
    Incentivized
    Read full review
    Alternatives Considered
    Google
    Before using Firebase, we exclusively used self hosted database services. Using Firebase has allowed us to reduce reliance on single points of failure and systems that are difficult to scale. Additionally, Firebase is much easier to set up and use than any sort of self hosted database. This simplicity has allowed us to try features that we might not have based on the amount of work they required in the past.
    Incentivized
    Read full review
    SmartBear
    TestComplete stacks up against them in terms of GUI and seamless performance. It records each and every step and action been performed in the application and produces a detailed report in a well-structured manner. It can connect and access seamlessly among various databases directly to speed up the testing process.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Makes building real-time interfaces easy to do at scale with no backend involvement.
    • Very low pricing for small companies and green-fields projects.
    • Lack of support for more complicated queries needs to be managed by users and often forces strange architecture choices for data to enable it to be easily accessed.
    Incentivized
    Read full review
    SmartBear
    • Saves hundreds of man-hours with either QA testing or data entry
    • With the small cost of the product, it has saved the company money with both employee costs as well as the cost of mistakes made by human error or software bugs
    Incentivized
    Read full review
    ScreenShots