Fireflies.ai vs. HappyScribe

It does the job really well. They were one of the first on the scene and have continually improved overtime. It's crazy affordable, I'm always surprised when I see the $5 monthly charge compared to other apps I pay more for and use a lot less.

Incentivized

Happy Scribe saves us a lot of time in generating transcripts and subtitles. We have used other services, including human transcription, and really find Happy Scribe to be adequate for a starting point. Even human transcription isn't perfect when the transcriptionist isn't familiar with the domain and specific vocabulary used.

• Helps in transcription & take notes.
• Listening to the meeting is very easy.
• Can be integrated into other various software.
• They also provide the option to download the meeting and the option to like & dislike the recording.
• And I love their soundbites features which I can use to highlight the specific part of the recording for future use.

Incentivized

• Machine translation is remarkably accurate, though of course not perfect.
• The entire web app experience is thoughtfully designed and implemented. Using it is a pleasure.
• A sweet feature: the ability to share editable transcripts with guests through a share link.

• Would love to see the formatting of the summary when I download it look better. The headers are usually far too large and I end up reformatting each summary into my preferred format, layout font, etc. If there’s a way for me to preload, what my preferences are, that would be fantastic so I get a fully complete document without having to do much manipulation after the fact.
• I have my settings, correct but Fireflies.ai doesn’t always attend every Zoom meeting or every teams meeting. It does about 90% of the time, but there is a 10% failure rate which causes us a huge problem for me.

Incentivized

• There's not much to dislike!

It is a very convenient tool. Fireflies join calls automatically; you shouldn't think about it each time. It has a good integration with Slack and also sends notifications automatically. It makes good and accurate summary bullets. Also, you can check all the conversation transcription after the meeting and search specific speaker or keywords.

Incentivized

Fireflies.ai never gave us a chance to switch, I have come across Read AI as one of the other tool used widely by other people for the same reason of meeting summary, but we are very happy with Fireflies.ai and have very minimual reasons to stop using thsi tool and change it.

Incentivized

For our use, Happy Scribe's machine translation is nearly as accurate as the human translation services we used before at considerably lower cost. The web app is better designed than either of the others we tried, though we haven't used those alternatives in the past several years

• The cost is very affordable and getting ROI for it happens within the first meeting.
• My clients appreciate the quick turn on having an action plan in place for them.
• I like having a catalog of meetings I can reference to see the client improvements.

• Happy Scribe enables us to make videos and audio accessible to people who prefer not to watch or listen.
• Happy Scribe saves us time and money.
• Happy Scribe just works.