Fireflies is worth it Excellent for any video meeting or phone call.
January 07, 2026

Fireflies is worth it Excellent for any video meeting or phone call.

Javier Casillas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Pro

Overall Satisfaction with Fireflies.ai

I use it for note-taking during coaching calls with my clients. The action plan feature is such a great shortcut for ensuring phone calls are effective. For my clients, the notetaking feature lets them have the shortcuts we discussed during the call, plus allows them to listen and participate in the phone call instead of missing out on notes. I chose Fireflies over other note-taking software due to customer service. I liked how quickly they responded to an email I sent during the selection process.

Pros

  • Action Plan notes.
  • Notetaking during calls.
  • Sorting and managing past calls in a catalog.
  • Excellent for recorded regular phone calls.

Cons

  • I would like easier integration into a CRM.
  • Nothing more to add.
  • The cost is very affordable and getting ROI for it happens within the first meeting.
  • My clients appreciate the quick turn on having an action plan in place for them.
  • I like having a catalog of meetings I can reference to see the client improvements.
It's on my phone, my laptop, and on my tablet, always accessible and easy to use.
It's similar, but I like the UI for Fireflies better.

Do you think Fireflies.ai delivers good value for the price?

Yes

Are you happy with Fireflies.ai's feature set?

Yes

Did Fireflies.ai live up to sales and marketing promises?

Yes

Did implementation of Fireflies.ai go as expected?

Yes

Would you buy Fireflies.ai again?

Yes

Fireflies is perfect for any video meeting or phone call where you want to pay attention and need to take notes at the same time. You can rest easy knowing the notes are being taken for you and will be sorted effectively. I have used it to take notes on YouTube videos; it works fine, maybe not what it's meant for, but it works fine.

Fireflies.ai Feature Ratings

Transcription
10
Recording
10

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