TrustRadius

Worldpay from FIS vs. MONEI Payments

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Worldpay from FIS
Score 8.7 out of 10
N/A
Worldpay, now from FIS (acquired July, 2019) is a solution designed to simplify payment acceptance and improve the user's bottom line by accepting traditional and alternative payment types anywhere, any time, on any device and across channels. Worldpay from FIS also guides crypto exchanges through the complexities of global payment processing. Their card-to-crypto services enable crypto exchanges to leverage global card networks like Visa and Mastercard to accept credit and…N/A
MONEI Payments
Score 0.0 out of 10
Small Businesses (1-50 employees)
MONEI helps omnichannel merchants manage their entire payment stack from one platform so they can: Accept alternative and local payment methods such as Bizum, Google Pay,
$0
Pricing
Worldpay from FISMONEI Payments
Editions & Modules
No answers on this topic
MONEI POS (In-store Payments)
See pricing page linked above
MONEI PLUS (Payments Orchestration)
See pricing page linked above
MONEI X (Starter)
See pricing page linked above
Offerings
Pricing Offerings
Worldpay from FISMONEI Payments
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Worldpay from FISMONEI Payments
Features
Worldpay from FISMONEI Payments
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Worldpay from FIS
8.8
1 Ratings
20% above category average
MONEI Payments
-
Ratings
Fraud Detection9.01 Ratings00 Ratings
Billing and Invoicing Support8.01 Ratings00 Ratings
Global Support9.01 Ratings00 Ratings
Payment Form Acceptance9.01 Ratings00 Ratings
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Worldpay from FISMONEI Payments
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User Ratings
Worldpay from FISMONEI Payments
Likelihood to Recommend
9.0
(8 ratings)
-
(0 ratings)
Likelihood to Renew
7.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
Worldpay from FISMONEI Payments
Likelihood to Recommend
FIS
Vantiv is excellent for companies that need to be able to accept credit cards and want to keep accurate reports. However, if you ever need to contact customer service or your account rep, be prepared to be extremely frustrated. Vantiv recently merged with another company, and we are having a very difficult time getting information from our account manager about how to access out account now.
Heather Frick | TrustRadius Reviewer
Heather Frick
Bookkeeper
Read full review
MONEI
No answers on this topic
Pros
FIS
  • It has broad support for networks and software solution.
  • It is fairly easy to implement and configure.
  • Has good technical support when you have the proper contact.
Verified User
Anonymous
Read full review
MONEI
No answers on this topic
Cons
FIS
  • In my experience, Some of the WORST tech support/customer service I've ever experienced
  • Two of the last four years, gift cards crashed for multiple days during our Black Friday sale
  • Duplicate charges
  • Fraud controls are weak and (for gift cards) cost extra for dubious protection
  • It took them over a month (and constant badgering) to give us a copy of our contract
  • The system crashes quite a bit, leaving our locations without any ability to charge customers
  • I dread having to deal with WorldPay, yet have to on a daily, if not weekly, basis
Verified User
Anonymous
Read full review
MONEI
No answers on this topic
Likelihood to Renew
FIS
As long as Vantiv continues to improve and we can get better responses from customer service, we will likely continue to use Vantiv. However, if customer service declines, we will likely look for something else
Heather Frick | TrustRadius Reviewer
Heather Frick
Bookkeeper
Read full review
MONEI
No answers on this topic
Usability
FIS
Easy! Easy! Easy!
Stephanie Smith | TrustRadius Reviewer
Stephanie Smith
PRACTICE MANAGER
Read full review
MONEI
No answers on this topic
Support Rating
FIS
Many customer support employees of Vantiv do not seem to know much about the Vantiv website. I have been transferred around to as many as four different people to get an answer to what I thought was a simple question. I am not sure if it would be possible to receive adequate support for a more complex issue.
Verified User
Anonymous
Read full review
MONEI
No answers on this topic
Alternatives Considered
FIS
ANYONE would be better than Worldpay. My parent company requires its use. Otherwise, I would have run away screaming a long time ago.
CC
Read full review
MONEI
No answers on this topic
Return on Investment
FIS
  • Positive- More clients are enticed to use World Pay when they hear the benefits.
  • Negative- Customer service lacks so our clients tend to complain about that.
  • Negative- Rates can be a little high depending if client is currently using a local bank.
Verified User
Anonymous
Read full review
MONEI
No answers on this topic
ScreenShots

MONEI Payments Screenshots

Screenshot of The Hosted Payment Page is the simplest way to securely collect payments from your customers.Screenshot of Use your smartphone camera to scan any one of the QR codes t to demo the payment flow.