Fiserv Prologue Financials vs. FreshBooks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Prologue Financials
Score 2.1 out of 10
N/A
Prologue Financials from Fiserv, a fully integrated accounting solution, features enhanced, built-in automation and controls and a newly designed user interface, enabling users to increase the efficiency of financial accounting processes.N/A
FreshBooks
Score 6.3 out of 10
Small Businesses (1-50 employees)
FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.
$15
per month
Pricing
Fiserv Prologue FinancialsFreshBooks
Editions & Modules
No answers on this topic
Lite
$15
per month
Plus
$30
per month
Premium
$55
per month
Select
Custom Pricing
Offerings
Pricing Offerings
Prologue FinancialsFreshBooks
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Fiserv Prologue FinancialsFreshBooks
Top Pros
Top Cons
Features
Fiserv Prologue FinancialsFreshBooks
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Fiserv Prologue Financials
9.0
1 Ratings
23% above category average
FreshBooks
-
Ratings
Pay calculation9.01 Ratings00 Ratings
Benefit plan administration9.01 Ratings00 Ratings
Direct deposit files9.01 Ratings00 Ratings
Salary revision and increment management9.01 Ratings00 Ratings
Reimbursement management9.01 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Fiserv Prologue Financials
9.0
1 Ratings
27% above category average
FreshBooks
1.1
32 Ratings
145% below category average
API for custom integration9.01 Ratings1.127 Ratings
Plug-ins9.01 Ratings1.123 Ratings
Security
Comparison of Security features of Product A and Product B
Fiserv Prologue Financials
9.0
1 Ratings
13% above category average
FreshBooks
6.1
38 Ratings
25% below category average
Single sign-on capability9.01 Ratings10.01 Ratings
Role-based user permissions9.01 Ratings2.238 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Fiserv Prologue Financials
9.0
1 Ratings
19% above category average
FreshBooks
4.5
52 Ratings
49% below category average
Dashboards9.01 Ratings4.552 Ratings
Standard reports9.01 Ratings4.250 Ratings
Custom reports9.01 Ratings4.82 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Fiserv Prologue Financials
9.0
1 Ratings
22% above category average
FreshBooks
4.4
51 Ratings
48% below category average
Accounts payable9.01 Ratings1.136 Ratings
Accounts receivable9.01 Ratings2.150 Ratings
Cash management9.01 Ratings7.03 Ratings
Bank reconciliation9.01 Ratings7.02 Ratings
Expense management9.01 Ratings2.446 Ratings
Time tracking9.01 Ratings2.839 Ratings
Fixed asset management9.01 Ratings00 Ratings
Multi-currency support9.01 Ratings7.01 Ratings
Multi-division support9.01 Ratings00 Ratings
Regulations compliance9.01 Ratings1.118 Ratings
Electronic tax filing9.01 Ratings00 Ratings
Self-service portal9.01 Ratings9.13 Ratings
Global Financial Support9.01 Ratings00 Ratings
Primary and Secondary Ledgers9.01 Ratings00 Ratings
Intercompany Accounting9.01 Ratings00 Ratings
Localizations9.01 Ratings00 Ratings
Journals and Reconciliations9.01 Ratings00 Ratings
Enterprise Accounting9.01 Ratings00 Ratings
Configurable Accounting9.01 Ratings00 Ratings
Centralized Rules Framework9.01 Ratings00 Ratings
Standardized Processes9.01 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Fiserv Prologue Financials
9.0
1 Ratings
30% above category average
FreshBooks
-
Ratings
Inventory tracking9.01 Ratings00 Ratings
Automatic reordering9.01 Ratings00 Ratings
Location management9.01 Ratings00 Ratings
Manufacturing module9.01 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Fiserv Prologue Financials
9.0
1 Ratings
23% above category average
FreshBooks
3.8
44 Ratings
61% below category average
Pricing9.01 Ratings1.934 Ratings
Order entry9.01 Ratings1.134 Ratings
Credit card processing9.01 Ratings2.136 Ratings
Cost of goods sold9.01 Ratings10.01 Ratings
Order Orchestration9.01 Ratings00 Ratings
End-to-end order visibility9.01 Ratings00 Ratings
Order exception Resolution9.01 Ratings00 Ratings
Best Alternatives
Fiserv Prologue FinancialsFreshBooks
Small Businesses
QuickBooks Self-Employed
QuickBooks Self-Employed
Score 9.4 out of 10
QuickBooks Self-Employed
QuickBooks Self-Employed
Score 9.4 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.4 out of 10
Accounting Seed
Accounting Seed
Score 8.4 out of 10
Enterprises
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 7.9 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Fiserv Prologue FinancialsFreshBooks
Likelihood to Recommend
1.5
(2 ratings)
1.4
(70 ratings)
Likelihood to Renew
-
(0 ratings)
7.6
(18 ratings)
Usability
9.0
(1 ratings)
4.8
(15 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
9.0
(1 ratings)
4.5
(11 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Fiserv Prologue FinancialsFreshBooks
Likelihood to Recommend
Fiserv
Fiserv Prologue Financials will automate and help streamline your accounting processes and increases your data accuracy and create efficiencies that enables time and resources to be directed to strategic and profitable activities. Instant correction to errors and automatic journal entry reversal are very effective and excellent detailed audit trail allowing easy tracking and monitoring.
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FreshBooks
FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills. It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
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Pros
Fiserv
  • In my opinion, nothing is done well. I hate this program with an extreme passion.
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FreshBooks
  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
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Cons
Fiserv
  • Support is only available within business hours.
  • No free trials.
  • Takes time to implement during initial stages.
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FreshBooks
  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
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Likelihood to Renew
Fiserv
No answers on this topic
FreshBooks
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
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Usability
Fiserv
Powerful tool that helps us to automate and to streamline our accounting processes and helps to deliver reliable and accurate accessible information that is crucial to the performance of our organization. Its easy to customize and to create financial reports of any kind from the GL and its ability to manipulate data through the system is amazing.
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FreshBooks
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
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Reliability and Availability
Fiserv
No answers on this topic
FreshBooks
FreshBooks is easy to use and always works!
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Support Rating
Fiserv
It provides us with a fully integrated accounting management solution with effective account payables and investment portfolio accounting. It helps us to automate and to streamline our accounting processes and it allows us to create custom financial reports easily enabling faster reports with accurate financial accounting data.
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FreshBooks
I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
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Implementation Rating
Fiserv
No answers on this topic
FreshBooks
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
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Alternatives Considered
Fiserv
Fiserv Prologue Financials is easily available and deployed in Mac and Windows and allows our financial controllers to create simple custom reports that enable them to report faster with accurate financial data. Great product that provides us with excellent cash management and payment management processes.
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FreshBooks
We do not consider other options since our client wants the implementation of this platform in order to use it in the two countries where it has operations.

At the moment, full integration was not possible and we still share the information with a Mexican system to complete everything necessary.
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Return on Investment
Fiserv
  • Instant correction to errors.
  • Real-time financial data.
  • Automatic journal entry reversals.
  • Detailed audit trails that allows effective tracking.
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FreshBooks
  • Freshbooks saves me time compared to when I managed to invoice without an app.
  • Freshbooks make keeping my invoices organized which saves me time.
  • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
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ScreenShots

FreshBooks Screenshots

Screenshot of DashboardScreenshot of Invoice OverviewScreenshot of Beautiful, Customizable InvoicesScreenshot of Invoice seamlessly across devicesScreenshot of ExpensesScreenshot of Time Tracking