Fiserv Wealth Management Network vs. Infor Birst

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fiserv Wealth Management Network
Score 8.0 out of 10
N/A
The Wealth Management Network from Fiserv is an expansive networks of managed account data and connectivity. It brings together asset managers and sponsors to perform all necessary business functions to support the industry. The Network includes messaging services, information exchange, and managed account data services.N/A
Infor Birst
Score 3.9 out of 10
N/A
Infor Birst offers multi-tenant cloud BI for deployment in a public or private cloud, or on-premises. It provides an in-memory columnar data store and a BI layer comprising a reporting engine, predictive analytics tools, mobile native apps, dashboards, discovery tools, and an open client interface.
$30,000
Per 20 Users Per Year
Pricing
Fiserv Wealth Management NetworkInfor Birst
Editions & Modules
No answers on this topic
Basic License
$30,000
Per 20 Users Per Year
Offerings
Pricing Offerings
Fiserv Wealth Management NetworkInfor Birst
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Fiserv Wealth Management NetworkInfor Birst
Top Pros
Top Cons
Features
Fiserv Wealth Management NetworkInfor Birst
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Fiserv Wealth Management Network
-
Ratings
Infor Birst
7.4
77 Ratings
10% below category average
Pixel Perfect reports00 Ratings7.068 Ratings
Customizable dashboards00 Ratings8.077 Ratings
Report Formatting Templates00 Ratings7.159 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Fiserv Wealth Management Network
-
Ratings
Infor Birst
7.0
78 Ratings
14% below category average
Drill-down analysis00 Ratings8.078 Ratings
Formatting capabilities00 Ratings7.077 Ratings
Integration with R or other statistical packages00 Ratings6.127 Ratings
Report sharing and collaboration00 Ratings7.068 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Fiserv Wealth Management Network
-
Ratings
Infor Birst
8.0
75 Ratings
4% below category average
Publish to Web00 Ratings8.052 Ratings
Publish to PDF00 Ratings8.067 Ratings
Report Versioning00 Ratings7.28 Ratings
Report Delivery Scheduling00 Ratings9.066 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Fiserv Wealth Management Network
-
Ratings
Infor Birst
6.9
72 Ratings
15% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.072 Ratings
Location Analytics / Geographic Visualization00 Ratings7.058 Ratings
Predictive Analytics00 Ratings5.833 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Fiserv Wealth Management Network
-
Ratings
Infor Birst
8.3
72 Ratings
3% below category average
Multi-User Support (named login)00 Ratings9.070 Ratings
Role-Based Security Model00 Ratings8.068 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.069 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Fiserv Wealth Management Network
-
Ratings
Infor Birst
5.0
54 Ratings
46% below category average
Responsive Design for Web Access00 Ratings7.052 Ratings
Mobile Application00 Ratings3.034 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings3.042 Ratings
Best Alternatives
Fiserv Wealth Management NetworkInfor Birst
Small Businesses

No answers on this topic

SAP Crystal
SAP Crystal
Score 9.0 out of 10
Medium-sized Companies
Anypoint Platform
Anypoint Platform
Score 8.3 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
TIBCO B2B Integration Solution
TIBCO B2B Integration Solution
Score 8.0 out of 10
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Fiserv Wealth Management NetworkInfor Birst
Likelihood to Recommend
8.0
(2 ratings)
8.0
(96 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(35 ratings)
Usability
-
(0 ratings)
9.0
(12 ratings)
Availability
-
(0 ratings)
4.1
(6 ratings)
Performance
-
(0 ratings)
7.5
(6 ratings)
Support Rating
-
(0 ratings)
6.0
(19 ratings)
In-Person Training
-
(0 ratings)
9.1
(4 ratings)
Online Training
-
(0 ratings)
8.0
(2 ratings)
Implementation Rating
-
(0 ratings)
5.3
(6 ratings)
Configurability
-
(0 ratings)
7.0
(2 ratings)
Ease of integration
-
(0 ratings)
5.0
(2 ratings)
Product Scalability
-
(0 ratings)
6.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
5.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.0
(2 ratings)
User Testimonials
Fiserv Wealth Management NetworkInfor Birst
Likelihood to Recommend
Fiserv
Fiserv Wealth Management Network is well suited in scenarios where an organization has multiple financial services providers and would like the benefit of tying that all together and managing it from a single, unified solution. The benefit there is increased efficiency and productivity, especially when compared to the manual alternative of having managers log in to separate sponsor platforms.
Read full review
Infor
Birst is well suited for an organization looking for a cloud-hosted analytics solution that is contained within one package. It is able to connect to a very wide variety of different data sources, and has options for either light or involved ETL procedures, depending on the users experience with preparing data. As with any BI project, it would not be suitable for an organization where there is no dedicated team to maintain and manage the project.
Read full review
Pros
Fiserv
  • R&D is fantastic as they have the resources
  • Online resources to help figure things out
  • Easy to navigate
Read full review
Infor
  • Birst is an platform that provides connectors to some of the applications we use, but also allows us to bring in data from disparate systems to perform ETL and integrate all of the data for analyses. It makes no assumptions about your data, which is good for us, as we have a lot of customizations to many of our systems.
  • Birst is making inroads towards a more modern UI.
Read full review
Cons
Fiserv
  • Cost ... it's definitely not the cheapest option out there. the way pricing is itemized and a separate upcharge for each add-on gets annoying. They can probably bundle things a little better and offer a discount on the bundled products
  • the volume of system updates and changes is nauseating at times and we have to prepare and test accordingly every time there is a scheduled update. that takes up a lot of resources; quarterly updates to products would be much easier.
  • more responsive support and ideally more stable support engineers ... it seems like turnover is high in their support roles and that impacts customer success and MTTR.
Read full review
Infor
  • Birst prices are fairly expensive. License plus cost of users can add up pretty quickly
  • Depending on the size of data, rendering of reports can take a little bit. Need faster processing of data
  • Takes a little time to understand how to build reports, not the most intuitive UI
Read full review
Likelihood to Renew
Fiserv
No answers on this topic
Infor
We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.
Read full review
Usability
Fiserv
No answers on this topic
Infor
I would like to see additional usability put into the ETL scripting. Recently, Birst added a nice function reference inline to formula creation which has kept me from having to return to documentation so much. The same in ETL would be very beneficial. The interface problems related to the Flex framework are being addressed in a rewrite to HTML 5, but for now they are still a hindrance to a higher usability rating.
Read full review
Reliability and Availability
Fiserv
No answers on this topic
Infor
We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
Read full review
Performance
Fiserv
No answers on this topic
Infor
Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast
Read full review
Support Rating
Fiserv
No answers on this topic
Infor
When we have an issue that is stopping our business from proceeding, I want answers sooner than later. While Birst does have a published response time for each case level, we always wish it could be quicker. What response improvement could there be with a larger support team? In response to first question: Blackhole of issues - Birst needs to improve upon closing issues that resolution was dependent upon code fixes or enhancements, perhaps someone to add a comment on all case tickets at least every 60 days. Escalation - I always have the ability to electronically or via phone escalate a ticket. I also have my Customer Success Manager through whom I can escalate topics.
Read full review
In-Person Training
Fiserv
No answers on this topic
Infor
I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly. The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.
Read full review
Online Training
Fiserv
No answers on this topic
Infor
Although I found the online resources helpful, a lack of appropriate examples for certain tasks key to report creation and advanced modeling make the online training/documentation less than perfect. For an inexperienced BI professional, the online training would not enable a streamlined launch of the product.
Read full review
Implementation Rating
Fiserv
No answers on this topic
Infor
Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.
Read full review
Alternatives Considered
Fiserv
Far superior in my opinion. More features, easier to navigate and superior customer service
Read full review
Infor
During the vetting process, we looked at 14 different products (one of them internal) to see if they would fit our needs and whittled it down to this one over a three month period. We did not contact sales for all of them (sales sites were enough to rule out some), but did have a lot of demos with a significant portion of them and reviewed several of the major industry studies as well. We had representatives of both user interests/design and the technical backend on the evaluation process.
The major features we were looking for a product that we could embed inside our own SaaS application, connect to a sharded Postgres database, had multitenancy and allowed for customer generated reports/ self-reporting. Some of the minor "nice to have" features we were looking at was scheduled reports, especially if we could plug it into our own scheduling system (for CAN-SPAM compliance), internationalization, and support.
In the evaluation, Birst hit all of the must-haves and enough of the nice to haves that they made it down to our final two and the trial was the clincher to make it our final choice.
Read full review
Scalability
Fiserv
No answers on this topic
Infor
we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
Read full review
Return on Investment
Fiserv
  • Speed of service is greatly improved across partners. I believe our MTTR for service requests has improved by 30-40%
  • Standardized platform for our staff which translates to better retention and a lower training effort.
  • Cost is the negative impact ... it goes without saying that using Fiserv is much more expensive to the manual alternative which is very human resource intensive but low cost. But that's to be expected ...we're just trading time for money.
Read full review
Infor
  • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
  • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
Read full review
ScreenShots

Infor Birst Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of