Five9 vs. MessageBird
Five9 vs. MessageBird
Product | Rating | Most Used By | Product Summary | Starting Price |
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Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A | |
MessageBird | N/A | MessageBird is a CPaaS with APIs that allows users to incorporate VoIP calling, SMS messaging, and other means of communication into their app, website, or communication system. It's VoIP functionality includes Call Recording, Call Transcription, and Answering Machine Detection. Calls are billed per second. According to the vendor, the product is scalable enough to use for call centers. In addition to calls, MessageBird Voice can also be used to send text-to-speech voice messages, for security… | $0.01 per message |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | — | ||||||||||||||
More Pricing Information |
Five9 | MessageBird | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Five9 | MessageBird | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Telegram Score 8.9 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Telegram Score 8.9 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Telegram Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Five9 | MessageBird | |
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Likelihood to Recommend | 8.3 (36 ratings) | 9.6 (2 ratings) |
Support Rating | 8.0 (8 ratings) | - (0 ratings) |
Five9 | MessageBird | |
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Likelihood to Recommend | Five9 | MessageBird |
Pros | Five9 | MessageBird |
Cons | Five9 | MessageBird |
Support Rating | Five9 | MessageBird No answers on this topic |
Alternatives Considered | Five9 | MessageBird |
Return on Investment | Five9 | MessageBird |
ScreenShots | Five9 Screenshots |