Five9 vs. Tact.ai
Five9 vs. Tact.ai
Product | Rating | Most Used By | Product Summary | Starting Price |
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Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A | |
Tact.ai | N/A | Tact Assistant, from Tact.ai, is a virtual personal assistant for sales reps. It provides reps with intelligence on their meetings for the day and a history of interactions with the customers/prospect, allows them to schedule reminders and followups, creates CRM contacts from business cards using an OCR scanner, reminds reps to log calls, meetings, and emails, tracks email content engagement, syncs with the rep's calendars, and provides route recommendations for reps traveling to multiple… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | — | ||||||||||||||
More Pricing Information |
Five9 | Tact.ai | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Five9 | Tact.ai | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | ZoomInfo Chat Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Five9 | Tact.ai | |
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Likelihood to Recommend | 8.4 (36 ratings) | 8.4 (3 ratings) |
Support Rating | 8.0 (8 ratings) | - (0 ratings) |
Five9 | Tact.ai | |
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Likelihood to Recommend | Five9 | Tact.ai |
Pros | Five9 | Tact.ai |
Cons | Five9 | Tact.ai |
Support Rating | Five9 | Tact.ai No answers on this topic |
Alternatives Considered | Five9 | Tact.ai |
Return on Investment | Five9 | Tact.ai |
ScreenShots | Five9 Screenshots |