What users are saying about
2 Ratings
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Score 8.7 out of 100
15 Ratings
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Score 6 out of 100

Likelihood to Recommend

Fleet Complete

Fleet Complete is a great software with a great build. I would just like to see them update some of the features. The desktop version is a big item that really could use an update. They also need to set up an alert system that will notify you when a tracker stops working. Other than that, it is an easy to use system. The trackers are easy to install and there are numerous reports that you are able to pull on demand. Great for IFTA tracking!
Katherine Klaus | TrustRadius Reviewer

Verizon Connect

Verizon Connect does provide the service we want, which is monitoring temperatures of food products in delivery vehicles. Temperature tracking in our facilities is easy since we have stationary networks and coolers, but moving vehicles provides a different challenge. Since we started using Telogis (before it became Verizon Connect), we have been able to keep track of these temperatures.Aside from this, Verizon Connect feels like many other bloated poorly designed business services. It does what it says, but design gets in the way of usability and the whole thing feels like it's built to sell you higher levels of service.
Anonymous | TrustRadius Reviewer

Pros

Fleet Complete

  • Affordable.
  • Includes a lot of added benefits such as BigRoad.
Katherine Klaus | TrustRadius Reviewer

Verizon Connect

  • Tracking vehicle maintenance because it's easier for me to track maintenance with the software than the employees.
  • Track the installer's location. Saves time being able to route an installer to a needed job.
  • Daily Routing, we don't use this, but I sure wish we did.
Mike Hartzog | TrustRadius Reviewer

Cons

Fleet Complete

  • Desktop version is very outdated. Needs to be created to work with Macs as well.
  • The trackers will stop working without notifying you. Would be nice if there was an alert when they were getting low or not reporting.
Katherine Klaus | TrustRadius Reviewer

Verizon Connect

  • Contractor install is very cumbersome, inconvenient, and causes downtime.
  • Tracking had lots of unexplained glitches, thousands of miles added and lost to various trucks out of nowhere.
  • Customer Service is quick to "open a case" on any issues, but lacks follow-up and solutions.
  • Lots of problems are "sent to development."
Anonymous | TrustRadius Reviewer

Support Rating

Fleet Complete

Fleet Complete 6.0
Based on 2 answers
Sometimes it can take days to get through to support. It is also an inconvenience when you have to get a device replaced. First you have to call them to troubleshoot the device. Then they have to create the order, which then takes about another month to get to you. This leaves you with over a month without a working device. They do not credit you for this downtime either.
Katherine Klaus | TrustRadius Reviewer

Verizon Connect

Verizon Connect 8.3
Based on 13 answers
Verizon Connect has great customer service. Our account manager has always replied quickly to any inquiries of mine and has been very knowledgeable and reliable. Drivers who've occasionally needed to call into the customer service helpline have quickly had their questions answered and problems resolved. All reports I've received from them about their experiences have been positive, stating that the Verizon Connect employees have been courteous and helpful, resolving their issue quickly and efficiently.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Fleet Complete

Fleet Complete works ten times better than Teletrac did. We utilized Teletrac for 3 years, and for a good two of those years, half of our devices would not work. It was a nightmare to try to get them replaced also.
Katherine Klaus | TrustRadius Reviewer

Verizon Connect

We did not go with Azuga, but we are with OneStepGPS and it has been great. They are much easier to work with, their GPS detail has been fantastic, and the pricing is more on par with the rest of their competitors.
Anonymous | TrustRadius Reviewer

Return on Investment

Fleet Complete

  • Peace of mind when it comes to hanging assets.
  • We have saved a lot of time when trying to calculate IFTA each quarter.
Katherine Klaus | TrustRadius Reviewer

Verizon Connect

  • Costly compared to other GPS programs.
  • Tied to long term contracts. Representatives do not know how to cancel service.
  • Must wait until the end of the contract to request cancellation. If you miss date, you are tied to another 3 years.
MARY GUNN | TrustRadius Reviewer

Pricing Details

Fleet Complete

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Fleet Complete Editions & Modules

Additional Pricing Details

Verizon Connect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Verizon Connect Editions & Modules

Edition
Verizon Connect$40.001
  1. per vehicle/per month
Additional Pricing Details

Add comparison